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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,022 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,022 reviews

October 05, 2018

Excellent Service I recently visited the dealership for an inspection and oil change. My service advisor, Rob Picone, was very nice, courteous and professional, and ver More

by steve123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Oct 08, 2018 -

Mercedes-Benz of Smithtown responded

Hi Steve, Thank you so much for sharing your kind review! We are delighted to hear of your satisfaction with your recent experience working with Rob, and we are thrilled that he took such good care of you throughout your visit. Please let us know what more we could assist you with in the future. It is our pleasure to serve you.

October 04, 2018

First Class Always You have maintained all my MBenz vehicles for more than twenty five years and kept them in First Class performance with great appearance as well. A More

by DR. K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Schleiffelder, Rob Picone, Justin Stein
Oct 05, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your amazing review! It is an honor to know that you have been so loyal to our team for the past 25+ years, and we are so glad that we have consistently been able to provide you with service that you are so confident in. We look forward to continuing to sustain your trust in the future, and we can't wait to serve you again.

October 04, 2018

Service department I had two of my tires blown out from running over something in the middle the road I called Mercedes they told me to bring it right in and they tende More

by kimgonzalez30@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Romeo , Ray Davino, Rick Gonzalez
Oct 05, 2018 -

Mercedes-Benz of Smithtown responded

Hi Kim, Thank you so much for your recommendation. Your safety and satisfaction are so important to us, so we are thrilled that the team was able to take care of you and your vehicle so promptly and efficiently. We are pleased to have earned your kind rating, and we hope that you will confide in our team for each of your service needs in the future. Safe travels.

October 04, 2018

Great team People who are working in mercedes of smithtown they are very nice starting from the lady working in the front desk to the man who teach you disc More

by Tawfik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Steven Godden, Nick Malena
Oct 05, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your wonderful feedback, and congratulations on your new vehicle! We are so delighted that Steven, Nick, and Matt were able to accommodate your needs and ensure that you were fully content with your purchase. We are honored that you made the decision to work with us again, and we hope that you will continue to confide in our efforts in the future.

October 03, 2018

Excellent Experience! Working with Justin Stein was nothing less than an excellent experience. Justin went the extra mile to ensure my wife and I was not only delivered a b More

by salr1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stein
Oct 05, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for sharing this incredible feedback! It is our goal to ensure that our guests leave completely content and confident in their purchases, and we are so glad that Justin was so successful in ensuring that you found the perfect vehicle for the best deal. We appreciate your recommendation, and we are so excited for you to enjoy your new vehicle.

October 01, 2018

Excellent Experience at Mercedes Benz of Smithtown MB of Smithtown is Dealership Excellence from the lovely receptionist to the Finance Mgr. My Sales Rep. Fritz Jean is the best. Matthew provided the More

by TQBenz2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew , Fritz Jean , Vic Castagna
Oct 01, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your amazing review! We are so glad that Fritz, Matthew, and the team were able to help you take home a wonderful new vehicle, while providing you with a remarkable overall experience. It is a joy to hear of your satisfaction, and we hope to see you again when you are ready for your first service.

October 01, 2018

EXCELLENT I WENT TO PURCHASE A CLA AND AFTER TALKING WITH VALENTINE DISCOVERED THIS WAS NOT A GOOD CHOICE FOR ME. HE RECOMMENDED A C300, WHICH FIT ALL MY NEEDS More

by BARBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Oct 01, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for taking the time to leave this great review! We are thrilled that Valentine was able to accommodate your needs and lead you to your perfect vehicle. It is so important to us to keep our customers' best interest in mind, and it is such a joy to know that you are so happy with your new vehicle. Please let us know if there is anything more we could do for you in the future.

September 30, 2018

Best experience at a car dealership Mercedes Benz Smithtown is the best car dealership experience I ever had val is the best salesman and has the best personality! He made the leasing p More

by Jen8c333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna , Valentine Horvath IV
Oct 01, 2018 -

Mercedes-Benz of Smithtown responded

Hi Jen, Thank you so much for your wonderful review! We are thrilled that Val provided you with such a smooth and hassle-free experience, and that he ultimately earned your confidence in his service. He will be so honored to hear of your recommendation, and we are sure that he will provide you with the same quality assistance again when you are ready for your next lease!

September 24, 2018

Beyond outstanding This experience was truly the car leasing experience of a lifetime,Trent was my salesman and couldn’t have been more helpful with all aspects of my le More

by George Hawrey
Recommend Dealer
Yes
Employees Worked With
Bill Riedel, Vic Castagna , Trentino Manco
Sep 25, 2018 -

Mercedes-Benz of Smithtown responded

Hi George, Thank you so much for your incredible review! It is so wonderful to hear that Bill and the team provided you with the extraordinary service that you deserve throughout your recent leasing experience! We are honored to have earned your confidence, and we can't wait for the opportunity to work with you again.

September 24, 2018

Great Car - Caring Salesman My salesman Valentine Horvath was very considerate of my needs. He was patient and efficient. Valentine gave me a very workable deal and took extra More

by Sandie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Riedel, Adnan Baig , Valentine Horvath IV
Sep 25, 2018 -

Mercedes-Benz of Smithtown responded

Hi Sandie, Thank you so much for sharing these kind words! We are overjoyed to hear how confident you are in Valentine's service, and we are thrilled that he was able to accommodate your needs and resolve each of your concerns. We hope you enjoy your new vehicle, and we look forward to the opportunity to work with you again.

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