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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,022 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,022 reviews

October 12, 2018

Warranty Service My S550 had a failure with active lane assist. Ray Davino my service coordinator, as always had my car serviced right the first time. Necessary parts More

by Leon B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Davino
Oct 15, 2018 -

Mercedes-Benz of Smithtown responded

Hi Leon, Thank you so much for taking the time to share this amazing review! Our service team is so fortunate to have had the opportunity to work with you again, and we are so glad that Ray provided you with another high-quality service experience! It is an honor to have your confidence, and we look forward to continuing to provide you with nothing short of the same thorough and efficient service in the future. Thank you again.

October 11, 2018

Great dealer, great service Dealer sales and service is always ready to help, courteous and professional. Dealer’s facilities are top notch and so are the people working there. More

by Lanwiz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Ray Davino
Oct 12, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your kind review and your confidence in our dealership! We're so glad that the team could consistently provide you with the exceptional service that you deserve, as it is our pleasure to ensure that you and your vehicular needs are thoroughly taken care of. Please do not hesitate to contact us if you are ever in need of further assistance in the future.

October 11, 2018

Highly Recommended Fritz is a no-nonsense sales professional. Extremely honest and knowledgeable. Working out a deal on a lease was a pleasure. I was a Mercedes Benz More

by dmgllrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fritz Jean
Oct 12, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your wonderful feedback! We are overjoyed to hear that Fritz was able to explore your options with you until you found a vehicle perfectly fit for each of your needs, and it's so awesome that he has earned your confidence. We appreciate the opportunity to work with you, and we hope you are enjoying your new vehicle!

October 11, 2018

Competition If you need a car you have to see Fritz at Competition Mercedes-Benz. It’s always the people who make buying/leasing a car a good experience. Competit More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Vic Castagna
Oct 12, 2018 -

Mercedes-Benz of Smithtown responded

Hi Frank, Thank you so much for your wonderful review! We are so honored to have your confidence, and we are thrilled that Fritz ensured that your recent buying experience was so remarkable. We hope you enjoy your new vehicle, and we hope that you will continue to come to us for each of your automotive needs in the future.

October 10, 2018

Lease Valentine did a great job making us comfortable. We actually worked with him on a lease at a previous dealership and were very happy to be able to wor More

by Lisaagrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Oct 11, 2018 -

Mercedes-Benz of Smithtown responded

Hi Lisa, Thank you so much for your feedback! It is wonderful to hear that Valentine ensured that your recent leasing experience was so comfortable! We hope you enjoy your new vehicle, and we can't wait for the opportunity to work with you again.

October 10, 2018

State Inspection I took my car in for state safety inspection. Rob Picone as usual always greeting with a smile and takes care of whatever needs I have on my vehicles. More

by vasiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Oct 11, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for another wonderful review! We feel so fortunate to have your loyalty, and it is our pleasure to strive to consistently provide you with nothing short of the best quality service. We thrive off of your satisfaction, and we are thrilled that Rob provided you with another remarkable experience. We look forward to working with you again next time.

October 10, 2018

Always a gentleman ! I arrived at the dealership unannounced with an unexpected emergency repair. I was greeted with a smile, processed quickly AND all my concerns were im More

by Dbparm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Oct 10, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for taking the time to leave us this excellent review! We are thrilled that Rob was able to ensure that your vehicular emergency was taken care of quickly and efficiently. It is our goal to provide you with nothing short of the most high-quality service, and we thank you for confiding in our efforts. We hope that you will think of us again the next time you are in need of automotive assistance.

October 09, 2018

Great service! Thank You for taking the time and attention to my car. Fast and clean great my car is running better than before I took it in for service. More

by Rbarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Oct 10, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your kind review! We are so glad that we had the opportunity to serve you, and it is a joy to hear how happy you are with your overall experience. We look forward to continuing to provide you with our most efficient and high-quality service in the future.

October 09, 2018

GREAT. WAS TAKEN CARE AS SOON AS I GOT THERE. JOE ROMEO WAS ATTENTIVE N ANSWERED ALL MY QUESTIONS. ABOVE MY EXPECTATIONS. Also BILL RIEDEL BEST MANAGER EVER. More

by ENEO$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Riedel, Jeff Marshall, Joe Romeo
Oct 10, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your incredible review! It is such a pleasure to know that you are so confident in our team, and we are so glad that your recent experience with us did not disappoint. We appreciate your kind words, and we look forward to continuing to strive to secure your full satisfaction in the future.

October 08, 2018

The 1st Time. Everything is always taken care of the first time. I have been taking my last three cars here and I find that all of the help is professional, friendl More

by Mdcandco@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten, Rob Picone, Jay Tekin
Oct 10, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your incredible review! We are honored that you are so confident in our efforts, and we are pleased that our service has consistently met your expectations. It is our pleasure to offer you our best assistance, and we hope to sustain your loyalty for years to come. We look forward to the opportunity to work with you again next time.

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