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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,022 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,022 reviews

November 01, 2018

New car purchase I made appointments. Justin was always available when I arrived. The delivery of the car was made for when I wanted. Just an overall excellent experi More

by Grandpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten, Justin Stein, Trentino Manco
Nov 05, 2018 -

Mercedes-Benz of Smithtown responded

Congratulations on your new vehicle! We're so delighted to hear that Justin ensured that your buying experience was as smooth as possible! We appreciate the opportunity to do business with you, and we are so excited for you to enjoy your new vehicle.

October 29, 2018

Found the right sales Fritz helped me through the process of getting the car I wanted. I definitely recommended him & I will see him again next time I get the next car. More

by Igasunas
Recommend Dealer
Yes
Employees Worked With
Fritz Jean
Oct 30, 2018 -

Mercedes-Benz of Smithtown responded

Congratulations on your new vehicle! We're thrilled that Fritz was able to help you take home just the one you were looking for, and it's great that he ultimately earned your confidence. We hope you are enjoying your new ride, and we can't wait for the opportunity to assist you again with your future vehicular needs.

October 27, 2018

Sales and Service Rick Gonzalez Sales Consultant was excellent ...very helpful , informative and satisfied my needs. The Service Department was also very attentive and More

by GKCK45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gonzalez
Oct 29, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your positive feedback! It's great to hear that Rick and the team ensured that each of your needs were accommodated and that you were well taken care of. We appreciate your decision to work with us, and we hope to see you again when you are ready for your next service!

October 27, 2018

Best car shopping experience ever!! Valentine took all the stress out of buying a new car. The entire process was seamless from beginning to end. Valentine is a consummate professional. More

by ABenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Oct 29, 2018 -

Mercedes-Benz of Smithtown responded

Congratulations on your new vehicle, and thank you for leaving us this wonderful feedback! Your satisfaction is our utmost priority, and we are thrilled that Valentine was able to make you feel so comfortable and confident in your overall experience. We hope you enjoy your new ride, and we hope to serve you again in the future.

October 27, 2018

Second Merceades This is my Second purchase from Smithtown Merceades Benz. Paul DiMarco sold me both cars. From Sales to Sevice I highly recommend them. They couldn’t More

by Mike.lavin55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DeMicco, Rich Coviello, Joe Baumgarten, Adnan Baig
Oct 29, 2018 -

Mercedes-Benz of Smithtown responded

Hi Mike, Congratulations on your new vehicle, and thank you for your decision to work with us on another purchase! We are so glad that Paul provided you with another exceptional buying experience, and we thank you for your confidence in our team. We look forward to working with you again when your new car is ready for its first service.

October 25, 2018

used C300 My experience at MBS was outstanding to say the least. The whole staff was friendly, attentive, and educated all around. I never once felt that I was More

by Dsenecal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Oct 29, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your excellent review and recommendation! We are thrilled that Valentine provided you with an overall buying experience that you felt so content and confident in. It is our pleasure to serve you, and we are honored to welcome you to the Mercedes-Benz of Smithtown family. Congratulations on your C 300!

October 24, 2018

Excellent service Everyone at dealership was knowledgeable and friendly. It was a pleasure to work with Jerry. He understood our needs and went out of his way to provid More

by Vic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Koutroulos
Oct 26, 2018 -

Mercedes-Benz of Smithtown responded

Hi Vic, Thank you so much for your incredible review. It is a pleasure to hear that Jerry went above and beyond to ensure that you left our dealership with exactly what you were looking for, and we are so pleased that the team provided you with the respectful service you deserve. We appreciate your decision to work with us, and we are so thrilled that we were able to help you leave in a vehicle you love.

October 23, 2018

Nick Malena is the best sales man I ever had ! He was patient kind professional and got me in the car I really wanted at a fabulous price ! Go to MB of Smithtown and see Nick Malena and when you p More

by Angi173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in tech support , Nick Malena , Adnan Baig
Oct 24, 2018 -

Mercedes-Benz of Smithtown responded

Hi Angi, Thank you so much for your very kind review! It is such a pleasure to know that Nick was able to get you into exactly the vehicle you were looking for, and we are thrilled that he could provide you with a great deal and an all-around exceptional experience. Please enjoy your new vehicle, and be sure to let us know if there is anything more we could assist you with in the future!

October 23, 2018

The Finest Service All work is done to perfection and I'm treated like a valued customer. They service my car while I wait. If a repair requires additional time I'm of More

by Shoreham SLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Oct 24, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your kind feedback! We are delighted to hear that you are so content and confident in our service, as it is our pleasure to ensure that you and your vehicular concerns are well taken care of. We hope that you will continue to join us whenever you are in need of automotive assistance in the future.

October 21, 2018

New Car Purchase Its not often a salesperson defines a dealership but in this case Fritz Jean does exactly that. Fritz was courteous, trustworthy, friendly and the utm More

by Rose25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fritz Jean
Oct 23, 2018 -

Mercedes-Benz of Smithtown responded

Congratulations on your first Mercedes-Benz! We are so glad that we had the opportunity to work with you on this special purchase, and we are thrilled to hear that Fritz ensured that your buying experience was not short of exceptional! We are so excited for you to enjoy your new vehicle, and we can't wait to assist you again when you are ready for your next!

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