
Mercedes-Benz of Smithtown
St. James, NY
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awsome experience they went out of there way to make the experience as great as possible ... will definitley buy my next car from here.. thanks mercedes smithtown they went out of there way to make the experience as great as possible ... will definitley buy my next car from here.. thanks mercedes smithtown More
Very satisfying and professional. I have been client since 1999 and have been very pleased with the dealership and it’s staff. The service department and staff are very professional a I have been client since 1999 and have been very pleased with the dealership and it’s staff. The service department and staff are very professional and eager to help. More
Excellent in every way! Work was completed quickly and efficiently. Car was returned clean and washed (a very nice touch). Charges for work performed were quite fair. Joe Ro Work was completed quickly and efficiently. Car was returned clean and washed (a very nice touch). Charges for work performed were quite fair. Joe Romeo (Service Advisor) was cordial, courteous and extremely knowledgeable, the same for Jeff (Technician). More

Fantastic dealership, fantastic car! We were looking at 3 brands and chose Mercedes for so many reasons related to the vehicle itself. Now, when you add a wonderful salesman, you’re ligh We were looking at 3 brands and chose Mercedes for so many reasons related to the vehicle itself. Now, when you add a wonderful salesman, you’re light years ahead of the game. Thanks to Valentine and the entire staff at Mercedes Benz of Smithtown for a great experience from our first visit to delivery! More
Excellent Experience - Sales to Service MB Smithtown has been fantastic to work with from the sales experience (Peter Langlois) to my Setvice Advisor (Ray Davino). This is what buying a lux MB Smithtown has been fantastic to work with from the sales experience (Peter Langlois) to my Setvice Advisor (Ray Davino). This is what buying a luxury car should be like. More

Service Very professional courteous and attentive service from our salesman along with excellent showroom experience and first class treatment from everyone. Very professional courteous and attentive service from our salesman along with excellent showroom experience and first class treatment from everyone. I would recommend this dealership to anyone and it matches the expectations you would have with a name like Mercedes. More
Very easy process . Valentine did a great job informing me about my vehicle. I did not feel the need to come look at it before the day I picked it up. . Valentine did a great job informing me about my vehicle. I did not feel the need to come look at it before the day I picked it up. More
Ricardo Gonzalez was very responsive Rick provided a package of information about the SLK350 I was interested in purchasing in less then 24 hours after my initial contact. Subsequent emai Rick provided a package of information about the SLK350 I was interested in purchasing in less then 24 hours after my initial contact. Subsequent email and phone conversations made me feel comfortable that the car and paperwork would be ready when I was able to get to the Dealership on a Sunday. This was very important to me since I was coming from Montclair NJ, a distance I did not want to travel again if there were any issues. Rick also handled a somewhat minor problem with the Service Dept car prep to my satisfaction. More

Fritz Jean salesmen I and my boyfriend where shopping for a car my lease was up on my Acura I didn’t wanna purchase another one so we started looking. I just want to sa I and my boyfriend where shopping for a car my lease was up on my Acura I didn’t wanna purchase another one so we started looking. I just want to say shopping for a new car can turn into an unbelievable experience not in a good way. I looked at the Audi Q5 dealing with Audi I will never purchase an Audi car ever in my lifetime that said let’s MoveOn. My experience with competition Mercedes of Smithtown could not have been more perfect my boyfriend had purchased three cars prior from our salesman who had worked at Infiniti across the street competition let’s just say the salesman was top-notch honest from the beginning to the end with me working out with the car that I wanted Robert and finance was also great at his job everything was done very professional no hidden costs add a very enjoyable experience I recommend them highly on professionalism. We are enjoying our GLC 300 4 matic thank you very much Fritz we will be doing business again More
Not up to usual high standards We had a 2 1/2 hour wait for the one hour Express Service. When we were finally ready to leave no one could find our key for 15 minutes. We had a 2 1/2 hour wait for the one hour Express Service. When we were finally ready to leave no one could find our key for 15 minutes. More