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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,022 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,022 reviews

December 09, 2018

awsome experience they went out of there way to make the experience as great as possible ... will definitley buy my next car from here.. thanks mercedes smithtown More

by mbattla1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Dec 10, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for your kind review and the opportunity to work with you! It is our goal to ensure that our guests' dealer experiences are as positive as possible, and we're delighted that Valentine was so successful in doing so. We are proud to have earned your confidence, and we can't wait for the opportunity to work with you again.

December 07, 2018

Very satisfying and professional. I have been client since 1999 and have been very pleased with the dealership and it’s staff. The service department and staff are very professional a More

by Jci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob vella, Joe Baumgarten
Dec 07, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your kind review and your 19 years of loyalty to our dealership! We are so appreciative of your confidence in our team, as it is our pleasure to ensure that you and your vehicular needs are thoroughly taken care of. We hope to continue serving you for many years to come.

December 06, 2018

Excellent in every way! Work was completed quickly and efficiently. Car was returned clean and washed (a very nice touch). Charges for work performed were quite fair. Joe Ro More

by Sudya59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Tech, Joe Romeo
Dec 07, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your wonderful feedback! We are overjoyed to hear that your recent service was completed thoroughly and efficiently. We're so glad that Joe and Jeff provided you with remarkable service and an overall enjoyable experience, and we look forward to the opportunity to work with you again in the future.

December 05, 2018

Fantastic dealership, fantastic car! We were looking at 3 brands and chose Mercedes for so many reasons related to the vehicle itself. Now, when you add a wonderful salesman, you’re ligh More

by Sk2837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Baig , Valentine Horvath IV
Dec 07, 2018 -

Mercedes-Benz of Smithtown responded

Congratulations! We're thrilled that you decided on Mercedes, and we are so happy that we could help you into a vehicle you love. It's a pleasure to hear that you had such a positive experience working with Valentine, and we hope to see you again when the time comes for your first service.

December 04, 2018

Excellent Experience - Sales to Service MB Smithtown has been fantastic to work with from the sales experience (Peter Langlois) to my Setvice Advisor (Ray Davino). This is what buying a lux More

by DaveP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Ray Davino
Dec 06, 2018 -

Mercedes-Benz of Smithtown responded

Hi Dave, Thank you so much for your very kind review! It is a pleasure to hear that you are so confident in our team, and we are delighted that you consistently feel like you are provided with the quality service you deserve. We appreciate the opportunity to work with you, and we look forward to continuing to serve you in the future.

December 01, 2018

Service Very professional courteous and attentive service from our salesman along with excellent showroom experience and first class treatment from everyone. More

by Mtk71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Dec 04, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your recommendation! We are overjoyed that our dealership has met your expectations, and that your recent experience with Valentine was so exceptional. It is our pleasure to secure your full satisfaction, and we hope to work with you again when the time comes for your first service. Congratulations on your new vehicle!

November 30, 2018

Very easy process . Valentine did a great job informing me about my vehicle. I did not feel the need to come look at it before the day I picked it up. More

by Hamptons real rstate sales manager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Dec 04, 2018 -

Mercedes-Benz of Smithtown responded

Congratulations on your new vehicle! We are so delighted that Valentine provided you with assistance thorough enough to earn your confidence. We appreciate the opportunity to work with you, and we hope to hear from you again when the time comes for your first service.

November 28, 2018

Ricardo Gonzalez was very responsive Rick provided a package of information about the SLK350 I was interested in purchasing in less then 24 hours after my initial contact. Subsequent emai More

by George D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gonzalez , Adnan Baig
Dec 04, 2018 -

Mercedes-Benz of Smithtown responded

Hi George, We are so pleased to hear to hear of your contentment with the efficiency and quality of your recent buying experience. We appreciate your willingness to go the extra mile to work with us, and we are overjoyed to hear that Rick was so thorough in ensuring that your vehicle was in the perfect condition for you to take home. We hope you enjoy your Mercedes-Benz SLK350, and we ask that you feel free to contact us if there is anything more we could assist you with in the future.

November 24, 2018

Fritz Jean salesmen I and my boyfriend where shopping for a car my lease was up on my Acura I didn’t wanna purchase another one so we started looking. I just want to sa More

by Sharon1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert in Finance, Fritz Jean
Nov 27, 2018 -

Mercedes-Benz of Smithtown responded

Hi Sharon, Thank you so much for taking the time to leave us this amazing review! Your satisfaction means so much to us, and we are honored to have had the opportunity to assist you with your first Audi purchase! We are glad that Fritz and Robert could make this special experience such an all-around exceptional one, and we are so excited for you to enjoy your new GLC 300! Congratulations! We can't wait to work with you two again.

November 23, 2018

Not up to usual high standards We had a 2 1/2 hour wait for the one hour Express Service. When we were finally ready to leave no one could find our key for 15 minutes. More

by celeste.desario8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vella, our previous advisor, tried to find out what the problem was concerning our 2 1/2 hour wait for E xpress Service, Rob Picone
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