Mercedes-Benz of Smithtown

Great experience! Everyone is very friendly and professional! Valentine was patient with me as I struggled to make a decision! He answered all of my questions and was a Everyone is very friendly and professional! Valentine was patient with me as I struggled to make a decision! He answered all of my questions and was able to have me drive out in my new Mercedes the same day!! Couldn't ask for better! More

Purchase Easy to select the car i was looking for, clear were terms and great explanation from my sales representative Rick Gonzalez on the CPO warranty and ex Easy to select the car i was looking for, clear were terms and great explanation from my sales representative Rick Gonzalez on the CPO warranty and extended warranty. More

Recent B Service Good job by Rich Werner and the receptionists for going above and beyond to accommodate me as far as a convenient day for service. A good job, all aro Good job by Rich Werner and the receptionists for going above and beyond to accommodate me as far as a convenient day for service. A good job, all around, as always, More

The Perfect Service Department As far as service departments go Rich Werner ( my service advisor) and the group of people including the mechanics, the people who make your appointme As far as service departments go Rich Werner ( my service advisor) and the group of people including the mechanics, the people who make your appointments and so on are next to none. That is why I keep coming back to lease Mercedes Benz for over 30 years at Mercedes Benz of Smithtown!!! And don't forget there outstanding sales department as well!!! More

The Best Or Nothing Valentine and Fritz are at the top of their game. They make an excellent team. You can't go wrong with them, if you need a salesperson. Adnan, in f Valentine and Fritz are at the top of their game. They make an excellent team. You can't go wrong with them, if you need a salesperson. Adnan, in finance, was VERY helpful and thorough, and supervising them all, Bill Riedel, the guru at CMB. Even the receptionist was wonderful... she was just so nice. Thanks everyone for knocking the deal out of the park. I look forward to 12/23/21!!! All the best, -Rich Silberfeld More

Great Dealership I walked in with no appointment and was greeted by the friendliest woman with the biggest smile who immediately got me a wonderful salesman by the nam I walked in with no appointment and was greeted by the friendliest woman with the biggest smile who immediately got me a wonderful salesman by the name of FriTz Jean whom with no pressure, helped me locate a car for my son. He listened to my must haves and found the perfect certified car. The whole process was quick and painless all the way down to the finance portion — the dealership made the process easy So much that I traded my own car and purchased yet a second car for myself. Thank you Fritz Jean and the staff at Mercedes Benz of Smithtown for helping us make a usually unpleasant experience painless. More

Great Experience So myself and wife went to buy our son a pre owned certified car, we walked in to a big greeting and a salesman was called over. His name is Fritz, wi So myself and wife went to buy our son a pre owned certified car, we walked in to a big greeting and a salesman was called over. His name is Fritz, with the same warm greeting he asked what we were looking for and immediately found us options without any pressure. No price haggle, no let me bring the manager over; it was a shockingly pleasant experience; so much that I purchased an SUV for myself as well. I can honestly say I have never had such a good experience, and I am a previous Mercedes owner, so I can only believe it was Fritz and all at Mercedes of Smithtown. I highly recommend the dealership and more importantly Fritz. More

Annual Maintenance Service Scheduled service well in advance and was able to book the date most convenient and in line with the required maintenance time period. Ray Davino prom Scheduled service well in advance and was able to book the date most convenient and in line with the required maintenance time period. Ray Davino promptly checked me in on arrival and we discussed the service to be done and Ray’s recommendation to replace 2 tires. Agreed to replace the tires and the Service work and tires replacement were completed promptly as Ray had indicated. More

Absolutely perfect experience thanks to Valentine & Justin! From start to finish, Valentine, Justin and Matt were unbelievably helpful, knowledgeable and created the best experience with my new car. Valentine w From start to finish, Valentine, Justin and Matt were unbelievably helpful, knowledgeable and created the best experience with my new car. Valentine was able to find the exact car I was hoping for and he was patient and attentive throughout the process. The deliver was seamless and Matt gave me the ins and outs of the car while Justin ensured the paperwork was accurate and that we were 100% satisfied with the new car. We are so fortunate for such a positive experience and will most definitely have Valentine and Justin to thank for their hard work and attention to details! Thank you so much, gentlemen!! More

First Mercedes Love my new car! Fritz was great to deal with and everyone was very friendly and helpful. I am looking forward to driving in my very first Mercedes. Love my new car! Fritz was great to deal with and everyone was very friendly and helpful. I am looking forward to driving in my very first Mercedes. More