Back

Mercedes-Benz of Smithtown

St. James, NY

4.6
1,022 Reviews

630 Middle Country Road

St. James, NY

11780

Directions

By Type

Showing 1,022 reviews

January 12, 2019

Made the transition so easy Valentine horvath was great to work with! He helped us quickly and efficiently in transferring our lease to a new Benz! I Definitely recommend him and More

by Farah7172
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV, Matthew Duffy
Jan 15, 2019 -

Mercedes-Benz of Smithtown responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

January 12, 2019

Best service dept on Long Island They set the bar for the highest level of quality service. Fast efficient effective level of customer service and satisfaction they will never disappo More

by Phil K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Davino
Jan 15, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

January 11, 2019

Great experience! 2x buyer My Fiancé bought one first and was so happy with everything, I had to go back for myself! Great customer service, friendly, works with the numbers. Go More

by Freeworldfit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Malena
Jan 15, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicles are ready for their first services. We would be happy to help!

January 10, 2019

Customer Care My Customer Care Service Person is Joe Baumgarten. Joe has always provided the best, personal service that you could expect from a Dealership. My over More

by RLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Jan 10, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for spreading the word about the great service you received. Joe is a great asset to our team and will be happy to hear about your positive experience.

January 10, 2019

sales rep is great Jeff Marshall is fantastic. This is my fourth Mercedes deal with Jeff. Service is fast and reliable, top notch. Ray Davino is great. Another pleasant More

by Arbor640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Marshall, Rich Coviello, Ray Davino
Jan 10, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

January 09, 2019

Great! Ray Davino is the best. He is so pleasant to deal with. He takes care of everything. I know he will make sure all work is done right —just like it was More

by Walter062843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Davino
Jan 09, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

January 09, 2019

Great dealership Customer service at this dealership is top notch! Extremely friendly and helpful in all areas. Valentine was our salesman and he couldn't have been m More

by Vinny22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Riedel, Valentine Horvath IV
Jan 10, 2019 -

Mercedes-Benz of Smithtown responded

We are thrilled to hear that we made the purchase of your new car easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Valentine is certainly a favorite around here, so it is no surprise that you had a great experience working with him.

January 07, 2019

Cls 400 As this being the First time purchasing a car from a Mercedes dealership, i didnt expect it to be a such an simple and stress free experience. The who More

by Johnnorbury86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Jan 08, 2019 -

Mercedes-Benz of Smithtown responded

Hi John! We are thrilled that we had the opportunity to be a part of such a special buying experience, and we are overjoyed that Valentine and our team ensured that the overall process was smooth and hassle-free! We are so glad that you chose to do business with us as well, and we hope you are enjoying your first Mercedes-Benz! Congratulations!

January 05, 2019

Top notch !! Amazing people made this experience of leasing this gorgeous Sl450 a stress free experience! Can’t elaborate enough about each member of the sales a More

by JIMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Adnan Baig , Trentino Manco
Jan 08, 2019 -

Mercedes-Benz of Smithtown responded

Congratulations on your new Mercedes-Benz SI 450! We are delighted to hear that you found your leasing experience to be so exceptional, and we are grateful for the opportunity to have been able to do business with you! We are excited for you to enjoy your new vehicle and hope to see you again when the time comes for your first service.

January 02, 2019

Amazing in every way! This was my first Mercedes purchase and I came in late one night not sure of what exactly I wanted. Fritz took great care of me and helped me find th More

by LindsayF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Adnan Baig
Jan 03, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on being a new car owner!

...
41
...