Mercedes-Benz of Smithtown

You need better communication between the shop and service staff. I brought my car in at 8:30 and waited till 10 a.m. wondering why nothing was done. Last year I paid $150 for A1 and this year it wa service staff. I brought my car in at 8:30 and waited till 10 a.m. wondering why nothing was done. Last year I paid $150 for A1 and this year it was $250! More

Great Service! Mark was absolutely fantastic!! Could not have been more accommodating and professional. The best. Mark was absolutely fantastic!! Could not have been more accommodating and professional. The best. More

My Service Advisor, Matt McMahon, is professional and courteous and makes me feel like family! No long wait time to schedule an appointment and I’m in and out whenever possible. courteous and makes me feel like family! No long wait time to schedule an appointment and I’m in and out whenever possible. More

The Service department is the best I have ever dealt with. Completely satisfied from the time I pull up until the time I leave with. Completely satisfied from the time I pull up until the time I leave More

Our sales consultant Vikram made us at ease with the help of buying a new car. He took his time to go over everything and was thorough and was very pleasant to work with. It was such a great experience that of buying a new car. He took his time to go over everything and was thorough and was very pleasant to work with. It was such a great experience that we have no regrets traveling all the way from CT. I would highly recommend our sales consultant Vikram and Mercedes Benz of Smithtown. More

Our salesman Kenny was so easy to work with and he made sure to find the perfect car for me. He’s very knowledgeable and cares about providing the highest possible level of customer service. sure to find the perfect car for me. He’s very knowledgeable and cares about providing the highest possible level of customer service. More

We have used this dealership since 1986. Definitely the best service department out of all. We will continue to use and highly recommend them. Definitely the best service department out of all. We will continue to use and highly recommend them. More

I have been a satisfied patron of MB of Smithtown for over 52 years, purchasing and leasing automobiles from them and appreciating their service. My first service advisor was Andy and the latest is Joe B over 52 years, purchasing and leasing automobiles from them and appreciating their service. My first service advisor was Andy and the latest is Joe Baumgarten who is always ready to listen and advise when I think I have a problem. As a single female, I appreciate an advisor who is helpful and advises me without discrepancy. More

Great service always a pleasure Rob Picone a trusted professional… would reccomemd him and the dealer to antone professional… would reccomemd him and the dealer to antone More

Robert Bush was amazing. Pleasant and professional. Worked very hard to get me everything we wanted in a car. Valentine was also very professional and made me feel very conf Pleasant and professional. Worked very hard to get me everything we wanted in a car. Valentine was also very professional and made me feel very confident and comfortable with my purchase and the dealership. Last but not least Pete in finance made everything seamless and pleasant. I have already recommended this dealer ship to family and friends. Thank you all Sandra Brown More