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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,021 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,021 reviews

August 12, 2024

Always professional and accommodating. My advisor Joe Baumgarten is over the top, like meeting with family! More

by mmboss
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Paul DeMicco, Joe Baumgarten
August 12, 2024

Great experience Nice group and quick Would keep coming Washed it and very clean . Thanks More

by Dchu
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Klint Papadelias
August 11, 2024

You need better communication between the shop and service staff. I brought my car in at 8:30 and waited till 10 a.m. wondering why nothing was done. Last year I paid $150 for A1 and this year it wa More

by mercat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klint Papadelias
August 08, 2024

Great Service! Mark was absolutely fantastic!! Could not have been more accommodating and professional. The best. More

by Agz920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Barcelo
August 07, 2024

My Service Advisor, Matt McMahon, is professional and courteous and makes me feel like family! No long wait time to schedule an appointment and I’m in and out whenever possible. More

by Vicky B
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Matthew McMahon
August 07, 2024

The Service department is the best I have ever dealt with. Completely satisfied from the time I pull up until the time I leave More

by julianna41
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
August 06, 2024

Our sales consultant Vikram made us at ease with the help of buying a new car. He took his time to go over everything and was thorough and was very pleasant to work with. It was such a great experience that More

by Annie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vikram Bedi
August 04, 2024

Our salesman Kenny was so easy to work with and he made sure to find the perfect car for me. He’s very knowledgeable and cares about providing the highest possible level of customer service. More

by Eileen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Kenneth Montoya, Peter Langlois, Valentine Horvath IV, William Reinhart
August 03, 2024

We have used this dealership since 1986. Definitely the best service department out of all. We will continue to use and highly recommend them. More

by Chuck C
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Recommend Dealer
Yes
Employees Worked With
Clint is excellent , Debbie Licastro
August 02, 2024

I have been a satisfied patron of MB of Smithtown for over 52 years, purchasing and leasing automobiles from them and appreciating their service. My first service advisor was Andy and the latest is Joe B More

by Joleah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Joe Baumgarten