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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,021 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,021 reviews

December 21, 2019

Smooth and easy I had a wonderful experience with this dealership.. they went over and beyond. The GM Gary runs an unbelievable showroom. His staff are 5 star. Fritz More

by Debs0509
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Joe Romeo , Robert Fong
Dec 23, 2019 -

Mercedes-Benz of Smithtown responded

Thank you so much for your wonderful review! We always aim to ensure that our customers' experiences are as positive as possible, and we honored that our efforts met your satisfaction. We congratulate you on your new vehicle- on behalf of the entire team, and we look forward to serving you and your automotive needs again in the future.

December 20, 2019

Outstanding service! My advisor Joe Baumgarten, was extremely knowledgeable and very professional. He kept me up to date with status, fee for work performed was as promised and very fair. They took ex More

by Jaspinner
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Dec 23, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your excellent review! Providing quality service is so important to us, and we are pleased to know that Joe took such great care of you and your automotive needs. It is our pleasure to assist you in any way possible, and we look forward to working with you again the next time your vehicle is ready for service.

December 19, 2019

This is the second vehicle i bought from Peter, and the 4th that my fanily has bought. He is so friendly and knowledgeable, honest and genuine. He goes above and beyond to satisfy his customer and has made More

by jonathanlamia02
Recommend Dealer
Yes
Employees Worked With
Peter Langlois
Dec 23, 2019 -

Mercedes-Benz of Smithtown responded

Jonathan, We are so appreciative of the opportunity to work with you again, and we are thrilled that Peter could provide you with another exceptional experience- from start to finish. He will be honored to have earned your confidence and loyalty, and we congratulate you on your new Mercedes-Benz- on behalf of him and the entire team.

December 19, 2019

Valentine Horvath IV was my salesman at Smithtown Mercedes, he was very helpful. Met all my requests. I would definitely recommend all my family and friends to him. More

by Miraggio
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV, Valentine Horvath IV
Dec 23, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for leaving Valentine this excellent review and recommendation! We are happy to hear that he was so helpful and accommodating throughout your experience working with him. We warmly congratulate you on your new vehicle, and we hope to see you again when the time comes for your first service.

December 17, 2019

Fritz Jean was great, as always. Would definitely recommend Mercedes-Benz of Smithtown. Sales process was fast, easy and hassle free, as it should be. More

by caustin
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Adnan Baig
Dec 18, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your excellent review and recommendation! We always aim to ensure that our customers' experiences are as seamless as possible, and we are overjoyed that Fritz could make your buying process an overall success. We warmly congratulate you on your new vehicle, and we hope to see you again when the time comes for your first service.

December 17, 2019

always first class service from the service department. This is our fifth car we have leased and we come back for all the great service we get from everyone special the guys in service. Debbie who always g More

by eggs1519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie who helps out with loaning cars, and Roseann very friendly n helpful, always with a smile and remembers my first name..Great staff..., Joe Romeo
Dec 18, 2019 -

Mercedes-Benz of Smithtown responded

Craig, We are so appreciative of your continued business, and we are honored that our efforts consistently meet your satisfaction! Offering top-quality service is so important to us, and we look forward to providing you with nothing less in the future!

December 16, 2019

Joe Baumgarten My husband and myself have been buying / leasing Mercedes since 2000. Joe Baumgarten has never disappointed us and always had the issued resolved . He More

by rmpsold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Joe Baumgarten
Dec 16, 2019 -

Mercedes-Benz of Smithtown responded

Rudolph and Rose Marie, It is a pleasure to hear of your loyalty in the Mercedes-Benz brand, and it is wonderful to know that Joe consistently takes exceptional care of you and your automotive needs. We are undoubtedly very fortunate to have him on our team, and we are certain that he will continue to impress you with his efforts for many years to come. We wish you the safest of travels until we meet again!

December 15, 2019

I have been dealing with Mercedes Benz for the past 7 years. Most specifically with Rob Picone. His professionalism is surpassed by no other. He is a major reason i have stayed with Mercedes. More

by angie.tolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Dec 16, 2019 -

Mercedes-Benz of Smithtown responded

Angie, Thank you so much for your excellent review! We are so honored by your confidence and loyalty, and we are overjoyed that Rob consistently provides you with the quality service that you so much deserve. He will be honored to know how greatly you value his efforts, and we are certain that he will continue to take exceptional care of you in the future.

December 14, 2019

Parts Needed Misplaced transmitter and spare was down in Florida , Rob did an excellent job in helping me get a replacement , thanks again Rob and happy holidays More

by robus57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Dec 16, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your positive feedback! We are so glad that Rob could get your automotive needs swiftly resolved. Please don't hesitate to give us a call if there is anything more that we may help you with in the future. We wish you the safest of travels and the happiest of holidays!

December 14, 2019

Regular service and inspection I bring my car in every year for service and inspection. I am glad to have Rob Picone as my service manager. I decided to wait for my car and in littl More

by mryan27
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Dec 16, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your positive feedback! We are so appreciative of your business, and we are delighted to know that Rob took great care of you once again! We wish you safe travels and look forward to working with you again the next time your vehicle is ready for service.

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