Mercedes-Benz of Smithtown

Service work I brought my E400 coupe in for tire replacement under the tire protection plan I purchased. Mr Romeo was very detailed in explaining other service wor I brought my E400 coupe in for tire replacement under the tire protection plan I purchased. Mr Romeo was very detailed in explaining other service work my car required and what was and was not covered under lease warranty.i asked several questions of which Mr. Romeo answered. I was given a lovely rental and the work was completed several days later. The only recommendation I have is for customers to have a "scheduled time "to pick up vehicles so that vehicle and check out paperwork is ready at the specified time. More

Well organized dealership, excellent sales and finance personnel, a very pleasant experience during the whole process of car purchase. I hope the service department will be similarly efficient. personnel, a very pleasant experience during the whole process of car purchase. I hope the service department will be similarly efficient. More

I own 2 Mercedes Benz. I have frequently visited this Mercedes for maintenance repair. The entire staff is very friendly. My service advisor, joe Romeo, is one of many reasons why I never take my cars an Mercedes for maintenance repair. The entire staff is very friendly. My service advisor, joe Romeo, is one of many reasons why I never take my cars anywhere else for service. More

Excellent in Both Sales and Service I have been going to MB of Smithtown for 20 years for both purchasing and service. I worked with Nick Malena and Steve Godden in sales both of whom ar I have been going to MB of Smithtown for 20 years for both purchasing and service. I worked with Nick Malena and Steve Godden in sales both of whom are outstanding to work with. They are good people who want to make you happy. I have worked with Joe Baumgarten and Charlie Erdman for service.They are always professional, knowledgable, friendly and kind. All of four of these people go out of their way to help you. For over 20 years they have become my extended family. Thank you all for all you do More

Ray Davino performs high quality service every time my car needs any type of service. He is extremely knowledgeable and I always receive my vehicle in mint condition. car needs any type of service. He is extremely knowledgeable and I always receive my vehicle in mint condition. More

SERVICE JOE BAUMGARTEN WAS AS ALWAYS THE CONSUMATE PROFESSIONAL. I have been going to Smithtown Mercedes for several years and have always been satisfied, pa JOE BAUMGARTEN WAS AS ALWAYS THE CONSUMATE PROFESSIONAL. I have been going to Smithtown Mercedes for several years and have always been satisfied, particularLy with JOE BAUMGARTEN. He has been extremely helpful in diagnosing any problems that I experienced. More

I received excellent customer service when I brought my car last month. The sale person , Fritz Jean,was helpful, knowledgeable and overall was excpetional. I would recommend my friend to this dealer. car last month. The sale person , Fritz Jean,was helpful, knowledgeable and overall was excpetional. I would recommend my friend to this dealer. More

Ray Davino and the entire staff of Smithtown Mercedes Ray Davino and the entire staff of Smithtown Mercedes are amazing to work with. Honest and Reliable Thanks for excellent service A vert sati Ray Davino and the entire staff of Smithtown Mercedes are amazing to work with. Honest and Reliable Thanks for excellent service A vert satisfied customer More

My service guy Joe Baumgarten gets the job done efficiently: I rate the Quality of job and customer service as exceptional.. I am a Satisfied Customer 2020 efficiently: I rate the Quality of job and customer service as exceptional.. I am a Satisfied Customer 2020 More

Joe Romeo I have had my car serviced by Mercedes of Smithtown for many years and have had the pleasure of working with Joe Romeo. He is the primary reason I ret I have had my car serviced by Mercedes of Smithtown for many years and have had the pleasure of working with Joe Romeo. He is the primary reason I return to the Smithtown dealership. Joe is knowledgeable, efficient and professional. He answers all my calls promptly and does his best to complete the required service as quickly and thoroughly as possible. In my opinion, he is a clear asset to the company. More