Mercedes-Benz of Smithtown

Thanks to Joe Romeo for taking great care of my car and for making everything run so smoothly with dropping my car off, servicing it and arranging for a loaner car. for making everything run so smoothly with dropping my car off, servicing it and arranging for a loaner car. More

Service work I brought my E400 coupe in for tire replacement under the tire protection plan I purchased. Mr Romeo was very detailed in explaining other service wor I brought my E400 coupe in for tire replacement under the tire protection plan I purchased. Mr Romeo was very detailed in explaining other service work my car required and what was and was not covered under lease warranty.i asked several questions of which Mr. Romeo answered. I was given a lovely rental and the work was completed several days later. The only recommendation I have is for customers to have a "scheduled time "to pick up vehicles so that vehicle and check out paperwork is ready at the specified time. More

I have experienced great and timely service whether I am waiting for the car or it has been dropped off. I feel the service department is honest and trustworthy waiting for the car or it has been dropped off. I feel the service department is honest and trustworthy More

Well organized dealership, excellent sales and finance personnel, a very pleasant experience during the whole process of car purchase. I hope the service department will be similarly efficient. personnel, a very pleasant experience during the whole process of car purchase. I hope the service department will be similarly efficient. More

I own 2 Mercedes Benz. I have frequently visited this Mercedes for maintenance repair. The entire staff is very friendly. My service advisor, joe Romeo, is one of many reasons why I never take my cars an Mercedes for maintenance repair. The entire staff is very friendly. My service advisor, joe Romeo, is one of many reasons why I never take my cars anywhere else for service. More

Excellent in Both Sales and Service I have been going to MB of Smithtown for 20 years for both purchasing and service. I worked with Nick Malena and Steve Godden in sales both of whom ar I have been going to MB of Smithtown for 20 years for both purchasing and service. I worked with Nick Malena and Steve Godden in sales both of whom are outstanding to work with. They are good people who want to make you happy. I have worked with Joe Baumgarten and Charlie Erdman for service.They are always professional, knowledgable, friendly and kind. All of four of these people go out of their way to help you. For over 20 years they have become my extended family. Thank you all for all you do More

Ray Davino performs high quality service every time my car needs any type of service. He is extremely knowledgeable and I always receive my vehicle in mint condition. car needs any type of service. He is extremely knowledgeable and I always receive my vehicle in mint condition. More

SERVICE JOE BAUMGARTEN WAS AS ALWAYS THE CONSUMATE PROFESSIONAL. I have been going to Smithtown Mercedes for several years and have always been satisfied, pa JOE BAUMGARTEN WAS AS ALWAYS THE CONSUMATE PROFESSIONAL. I have been going to Smithtown Mercedes for several years and have always been satisfied, particularLy with JOE BAUMGARTEN. He has been extremely helpful in diagnosing any problems that I experienced. More

I received excellent customer service when I brought my car last month. The sale person , Fritz Jean,was helpful, knowledgeable and overall was excpetional. I would recommend my friend to this dealer. car last month. The sale person , Fritz Jean,was helpful, knowledgeable and overall was excpetional. I would recommend my friend to this dealer. More

Ray Davino and the entire staff of Smithtown Mercedes Ray Davino and the entire staff of Smithtown Mercedes are amazing to work with. Honest and Reliable Thanks for excellent service A vert sati Ray Davino and the entire staff of Smithtown Mercedes are amazing to work with. Honest and Reliable Thanks for excellent service A vert satisfied customer More