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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,021 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,021 reviews

February 09, 2020

I’d like to review Alan Weiss, the salesperson who helped my husband and me with the purse of our GLK. He was courteous, professional and very patient with our questions and concerns. Alan followed up More

by mariafernanda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Weiss, Robert Fong
Feb 10, 2020 -

Mercedes-Benz of Smithtown responded

Maria, Thank you for taking the time to leave Alan this excellent review! We are overjoyed that he could be of such great assistance to you and make your overall experience so smooth and informative. We congratulate you and your husband on your new Mercedes-Benz! Please don't hesitate to give us a call if you ever have any further questions or concerns!

February 09, 2020

Professional and courteous Sharp dealership,great sales and service.Drive out of my way from hamptons but worth it.Bought a 2016 glc used after doing research online. More

by 1oilman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Rob Picone, Debbie Licastro
Feb 10, 2020 -

Mercedes-Benz of Smithtown responded

Congratulations on your new Mercedes-Benz! We are honored by your willingness to go the extra distance to work with us, and we are thrilled that we could make your visit an overall success. We wish you safe travels in your new vehicle, and we hope to see you again when the time comes for your first service!

February 05, 2020

Personalized service!!!! Joe Baumgarten has been an amazing service advisor. He is very personable and goes above and beyond for his customers. I have bought & serviced my car More

by rraisins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Feb 06, 2020 -

Mercedes-Benz of Smithtown responded

Thank you for leaving Joe this amazing review! We are so appreciative of your continued business, and we are overjoyed that he consistently goes above and beyond to provide you with the top-quality service that you so much deserve. He will be proud to hear of your confidence in his efforts, and we are certain that he will continue to take exceptional care of you in the years to come!

February 05, 2020

listening first, job well done. after arriving in a spotless dealership, greeted by a warm, smiling and charming receptionist [Judy], my wife and i were first introduced to Peter L More

by paulschuyler42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Steven Godden, Paul DeMicco, Robert Fong
Feb 06, 2020 -

Mercedes-Benz of Smithtown responded

Paul, Thank you so much for your wonderful feedback! Providing top-notch service and deals is always our goal, and we are pleased that Paul's service met your satisfaction! He will be honored to know how greatly you valued his efforts. Please let us know how he and the team may be of further assistance to you in the future!

February 04, 2020

Service B and inspection for 2018 E400 Joe Baumgarten came through again with the best service in the most timely fashion. I've been having my cars bought and serviced since 1977 at Competi More

by carol.gebhardt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Feb 05, 2020 -

Mercedes-Benz of Smithtown responded

Carol, Thank you so much for your wonderful review! We couldn't be more honored to have your confidence and loyalty, and to know that Joe's service never fails to meet your satisfaction! It is our pleasure to assist you in any way possible. Please don't hesitate to let us know how Joe and the team may serve you again!

February 03, 2020

Joe B was able to get my NYS inspection completed as well as the added investigation and work that needed to be completed to repair the loud engine squeak. All work was completed on time. More

by Compliance
Recommend Dealer
Yes
Employees Worked With
Christine- Service Dept Admin, Joe Baumgarten
Feb 05, 2020 -

Mercedes-Benz of Smithtown responded

Thank you for your positive feedback! We are so pleased that Joe could get your vehicular needs taken care of- efficiently and effectively! We are so glad that we had the opportunity to work with you, and we hope to see you again the next time you are in need of automotive service!

January 31, 2020

Never Disappointed! We have been bringing our two Mercedes to MB of Smithtown for several years, including the purchase of our E-350 in 2015. We have had nothing but a gr More

by Mareddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Romeo
Feb 03, 2020 -

Mercedes-Benz of Smithtown responded

Ed and Marianne, Thank you so much for your amazing review! We are so appreciative of your confidence and loyalty, and we are thrilled that Joe's service continuously meets your satisfaction! Your safety is our utmost priority, and we are certain that he will continue to provide you and your vehicle with his best care in the future!

January 30, 2020

We drove from Connecticut to purchase our car, no more needs to be said. Out standing service, very accommodating. I would highly recommend Mercedes-Benz Smithtown. More

by Nana
Recommend Dealer
Yes
Employees Worked With
Chris Bravo
Jan 31, 2020 -

Mercedes-Benz of Smithtown responded

Nana, Congratulations on your new vehicle! We are honored by your willingness to go the extra distance to work with us, and we are thrilled that we could make your buying process a 5-star experience! We thank you so much for your kind recommendation. Please feel free to give us a call if there is ever anything more that we may help you with in the future!

January 30, 2020

Went in for a car wash and the check in manager noticed a bubble in my front tire. Helped me avoid major safety problem. Thanks More

by Compliance
Recommend Dealer
Yes
Employees Worked With
Car check in manager, Rich Werner
Jan 30, 2020 -

Mercedes-Benz of Smithtown responded

Your safety is our utmost priority, and we are pleased that we could get this issue taken care of. We thank you for leaving us this 5-star review. Please let us know how our team may be of further assistance to you in the future!

January 29, 2020

Had a great experience with Joe Baumgarten at MB of smithtown! Very helpful and honest. Would recommend and mercedes car or sprinter owner to ask for him in regards to any service they may need!!AAAA++ More

by Bdawson69
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Jan 30, 2020 -

Mercedes-Benz of Smithtown responded

We are happy to hear that Joe provided you with the quality experience that you so much deserve, and he will be honored to know that he has earned your confidence! We thank you for leaving him this kind recommendation, and we congratulate you on your new vehicle- on behalf of him and the entire team!

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