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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,021 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,021 reviews

March 02, 2020

I had Infiniti’s for 24 years. Trent and Fritz were like my family there. So I decided to come home to be with them. They treat me so special. I love them both. They are reason I moved to Mercedes plus, I l More

by Crystal
Recommend Dealer
Yes
Employees Worked With
Janet the receptionist. Wonderful, Fritz Jean , Adnan Baig , Trentino Manco
Mar 03, 2020 -

Mercedes-Benz of Smithtown responded

Crystal, We are honored to have earned your business and overjoyed that we could provide you with the quality service that you so much deserve! We are excited for you to enjoy your new Mercedes-Benz, and we look forward to continue serving you and your automotive needs in the future!

March 02, 2020

We have followed Fritz Jean from Infinity to Mercedes-Benz in Smithtown because he is friendly, honest and knowledgeable as a sales consultant. Thank you,Fritz! More

by Blandirich
Recommend Dealer
Yes
Employees Worked With
Fritz Jean
Mar 03, 2020 -

Mercedes-Benz of Smithtown responded

Thank you for leaving Fritz this wonderful review! It is a pleasure to know that he has your confidence, and he will be honored to hear how greatly you valued his assistance! We congratulate you on your new Mercedes-Benz- on behalf of him and the entire team, and we look forward to working with you again when the time comes for your first service!

February 16, 2020

Pleasure to deal with ! The team at Mercedes Benz of Smithtown took great care of us and eased us through the process in a professional manner! More

by Tpip32
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Richard DeAngelo, Robert Fong
Feb 18, 2020 -

Mercedes-Benz of Smithtown responded

Thank you so much for your 5-star review! It is always our goal to ensure that our customers' experiences are as seamless as possible, and we are so glad that our efforts met your satisfaction. We hope you enjoy your new vehicle, and we look forward to an opportunity to work with you again!

February 15, 2020

Thank you to Fritz, Trentino, & Robert for making my car buying experience effortless; I didn’t know car buying could be so easy! Fritz with the help of Trentino did everything within their power to ensure More

by Johnsonintisar
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Trentino Manco, Robert Fong
Feb 18, 2020 -

Mercedes-Benz of Smithtown responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you and provide you with the quality experience that you so much deserve! We are thrilled that we could get you into the perfect vehicle, and we wish you the safest of travels until we meet again!

February 15, 2020

Annual state inspection and 7500 mile service. I have been a patron of MBS for 48 years and continue to go there because of the courteous service I have been given. Joe Baumgarten has been very hel More

by Joleah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Godden, Joe Baumgarten
Feb 18, 2020 -

Mercedes-Benz of Smithtown responded

Thank you so much for your incredible review! We are honored to have your 48 years of loyalty and to know that the quality of our service continuously meets your full satisfaction. It is our pleasure to serve you in any way possible. Please don't hesitate to let us know how our team may be of further assistance to you in the future! Thank you again for your very kind words!

February 15, 2020

Best Service Department I've ever dealt with I've been a customer for over 5 years . I bought my car from Smithtown Mercedes & they are the only dealership to have ever serviced my vehicle . Ray More

by dctrlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Davino
Feb 18, 2020 -

Mercedes-Benz of Smithtown responded

Thank you so much for your 5-star review and for continuing to confide in our dealership with your automotive needs! Ray will be honored to hear of your level of confidence and to know how greatly you value his efforts. Your safety and satisfaction mean so much to us, and we hope to serve you for many years to come.

February 14, 2020

I love this Dealership. I purchased my first dream car 2018 Mercedes Benz from this Dealership and I would never take my Car anywhere else. From the minute you walk in you are greeted. The people are very More

by Pearly
Recommend Dealer
Yes
Employees Worked With
Matthew McMahon
Feb 14, 2020 -

Mercedes-Benz of Smithtown responded

Thank you so much for your wonderful review! We are honored to have your confidence and loyalty, and we are overjoyed that we could keep your dream car in its pristine condition! It is our pleasure to assist you in any way possible, and we will be awaiting an opportunity to serve you again.

February 13, 2020

Amazing Dealership!!! Hands down the BEST in the business Best dealership on Long Island and in NY! If you are looking for a Mercedes you need to come here. I usually associate buying/leasing a car with going More

by AJGrappone78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Trentino Manco
Feb 14, 2020 -

Mercedes-Benz of Smithtown responded

Anthony, Thank you for taking the time to leave us this incredible review! Your satisfaction means so much to us, and we are thrilled that our team could provide you with the quality experience that you so much deserve. It is a pleasure to know that you are loving your new car, and we feel so fortunate to have been able to assist you with this special purchase. If you ever have any further questions or concerns, please do not hesitate to let us know. We look forward to serving you again in the future!

February 12, 2020

Ray Davino is simply the best. Hands down the best service and experience at Smithtown Mercedes. All questions answered and delivered a perfect product better than new. More

by Giulianibosconi
Recommend Dealer
Yes
Employees Worked With
Ray Davino
Feb 13, 2020 -

Mercedes-Benz of Smithtown responded

Thank you for leaving Ray this amazing review! He will be so honored by your very kind words and to know how greatly you valued his service. If you ever have any further questions or concerns, please do not hesitate to let us know. We look forward to serving you again in the future!

February 11, 2020

Best dealership on Long Island. Friendly helpful and a great team customer service is the best great experience wouldn’t go anywhere else They made leading a car fun More

by nkjj
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten, Ray Davino, Adnan Baig , William Reinhart
Feb 11, 2020 -

Mercedes-Benz of Smithtown responded

Thank you so much for your amazing review! We are so honored to have your confidence and to know how greatly you valued our efforts! We hope you enjoy your new vehicle. Please let us know how our team may be of further assistance to you in the future!

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