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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,021 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,021 reviews

March 08, 2020

Thank you for always taking care of my cars I know I can always count on everyone at MB of Smithtown to keep my cars at their best. This makes my service choice for my cars easy. Thank you alway More

by Perry M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Bill Mongiori
Mar 09, 2020 -

Mercedes-Benz of Smithtown responded

Perry, Thank you so much for your excellent review! We appreciate your business and are overjoyed that we could consistently get your vehicular needs taken care of- to your satisfaction. It is our pleasure to serve you, and we look forward to working with you again the next time you are in need of automotive service!

March 06, 2020

Always a pleasure to visit. Basic service performed. Happy that personnel remain well trained and cordial. Always a friendly experience. Lots of “Good Morning”s. Cleanliness is a More

by Fara10h
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Mar 06, 2020 -

Mercedes-Benz of Smithtown responded

Thank you so much for your excellent review! Providing top-quality service is always our goal, and we are overjoyed that our service continues to meet your satisfaction! We greatly appreciate the opportunity to work with you, and we hope to serve you for years to come!

March 06, 2020

A great experience Everyone at Mercedes-Benz of Smithtown always treats you with great respect. My sales rep, Paul DeMicco who sold me my car was excellent. Very person More

by frankt18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DeMicco
Mar 09, 2020 -

Mercedes-Benz of Smithtown responded

Thank you for sharing this excellent feedback! We are so appreciative of the opportunity to work with you, and we are overjoyed that Paul could make your buying process 5-stars all-around! We wish you safe travels in your new ride, and we look forward to serving you again in the future.

March 05, 2020

always ready to help Joseph Baumgartner is always ready to help and get me out in the shortest time always a smile a great attitude he have been helping me for the las More

by harvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Mar 06, 2020 -

Mercedes-Benz of Smithtown responded

Harvey, Thank you for leaving Joe this wonderful review! We are delighted to know that he has your confidence, and that he has taken exceptional care of you for the past 15 years! We wish you safe travels- on behalf of him and the entire team, and we hope to work with you for many years to come!

March 04, 2020

2020 SLC Final Edition Peter Langlois is an honest, professional who knows how to help a customer find the car of their dreams. I have been a customer of MB Smithtown since More

by Frank C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Andy Schleiffelder, Richard DeAngelo
Mar 05, 2020 -

Mercedes-Benz of Smithtown responded

Frank, Thank you for taking the time to leave Peter this amazing review! We are so honored to have your loyalty and thrilled that Peter could make your recent visit an all-around success! We warmly congratulate you on the vehicle of your dreams, and we hope to continue serving you and your automotive needs for many years to come!

March 04, 2020

efficient service Rob, is always very helpful and always keeps me up to date. The service on my car is superb. There is always a loaner car if needed. D.B. More

by db
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Mar 05, 2020 -

Mercedes-Benz of Smithtown responded

Thank you for leaving Rob this 5-star review! We are delighted to know that he always takes great care of you and ensures that your concerns are thoroughly resolved. We wish you safe travels and look forward to working with you again the next time your vehicle is ready for service!

March 03, 2020

I worked with Jeff As my sales person I found him to be fair knowledgeable and willing to go that extra mile for the sale shows his experience More

by Namontanino
Recommend Dealer
Yes
Employees Worked With
Jeff Marshall, Matthew McMahon, Richard DeAngelo
Mar 03, 2020 -

Mercedes-Benz of Smithtown responded

Thank you for leaving Jeff this wonderful review! We are delighted to know that he took such great care of you throughout your recent visit. If there is anything more that he or the team may help you with, please do not hesitate to let us know. We wish you the safe of travels until we meet again.

March 03, 2020

Excellence Service Joe Baumgarten is a great Service Manager. He is so receptive and personable. No matter what the problem is with my car, he goes above and beyond to More

by rscuro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Mar 05, 2020 -

Mercedes-Benz of Smithtown responded

Thank you for leaving Joe this excellent review! Your safety and satisfaction are our priorities, and we are happy to hear that Joe consistently takes such thorough care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how Joe and the team may serve you again!

March 03, 2020

Service call. Had my car in at MB of Smithtown for a minor issue. As he has done for years, Rob Picone did an amazing job both with my intake and with my cars retur More

by maromano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Mar 03, 2020 -

Mercedes-Benz of Smithtown responded

Thank you for leaving Rob this amazing review! He will be so honored by your very kind words and to know how confident you are in his service! We wish you safe travels and ask that you do not hesitate to let us know how he and the team may serve you again!

March 03, 2020

After I have leased from other dealers, I can honestly say that the salesman Bill Reinhart, and Robert Pucone have been outstanding, second to none. Excellent experience. More

by rasirico
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Trentino Manco, Robert Fong, William Reinhart
Mar 03, 2020 -

Mercedes-Benz of Smithtown responded

Thank you for leaving our team this excellent review! We are overjoyed that Bill and Rob could provide you with top-quality service, and they will be honored to know that they have earned your confidence! We congratulate you on your new vehicle- on behalf of them and the entire team, and we look forward to working with you again when the time comes for your first service!

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