Mercedes-Benz of Smithtown
St. James, NY
Filter Reviews by Keyword
By Type
Showing 1,021 reviews
Joseph Romeo has been so helpful. If it were not for his kindness and attentiveness to the issues I had with my vehicle I would have never been interested in purchasing my new vehicle from this dealership. kindness and attentiveness to the issues I had with my vehicle I would have never been interested in purchasing my new vehicle from this dealership. He went above and beyond to assist me in repairing my older vehicle and then put me in touch with a salesperson so that I can purchase my new vehicle. Then when an issue arose with it his staff catered to me and serviced the car expeditiously. It turns out my issue was a misunderstanding. I now have the ability to utilize my old car and bask in the luxury of a brand new truck. I am elated! More
The best service guys relaxed and cool process. Be going there for my sprinter van and personal cars. Great service all around. Thanks al ot there for my sprinter van and personal cars. Great service all around. Thanks al ot More
EXCELLENT As always, Rob Picone and the entire team make me feel that I am there most important client that came into the dealership for service. I must be hon As always, Rob Picone and the entire team make me feel that I am there most important client that came into the dealership for service. I must be honest that it works since it definitely feels great. Thanks to all. More
A beautiful ambiance and hi tech show room. Very clean and well sanitized. Great staff and display was spectacular. A cozy and a class of sophistication . and well sanitized. Great staff and display was spectacular. A cozy and a class of sophistication . More
Val was great. No negotiations with price, CPO does not mean without minor scratches. Tire and wheel coverage is great. Good experience overall. Will go back mean without minor scratches. Tire and wheel coverage is great. Good experience overall. Will go back More
Very pleasant and very professional It was obvious to us from the moment we entered the showroom that we were going to be happy with our choice of Smithtown M.Benz. The receptionist gree It was obvious to us from the moment we entered the showroom that we were going to be happy with our choice of Smithtown M.Benz. The receptionist greeting was warm and friendly which set the tone and was what we encounter the rest of our time at the dealership. Everyone was professional and clearly focused on customer service. We would definitely recommend the dealership to our friends and family. More
Excelente experience at MB Valentine Horvath extremely profesional excelente comunicattion the best sales guy I have ever met, would do bussinness again love the services profesional excelente comunicattion the best sales guy I have ever met, would do bussinness again love the services More
recall service It is always a pleasure to deal with Rob Picone as my service representative. Rob has done a wonderful job for me since 2002. I can count on him to m It is always a pleasure to deal with Rob Picone as my service representative. Rob has done a wonderful job for me since 2002. I can count on him to meet any and all questions I have in a polite and friendly manner. He always seem so be "on his game" and keeps me informed as to the progress of the service on my vehicle since I usually have a loaner car and need to know the approximate return time. I believe Rob Picone, is most definitely, an asset to the service department of your Mercedes dealership More
Best Service Departments I had to have some emergency work done on my Benz. From corporate setting up a tow truck to personalized service at Mercedes Benz of Smithtown, every I had to have some emergency work done on my Benz. From corporate setting up a tow truck to personalized service at Mercedes Benz of Smithtown, everything went “smooth as silk”. In addition, my service manager, Joe Baumgarten is the best in the business. He was in constant contact with me & made sure everything was done expeditiously and did so in a most professional manner. Kudos to Mercedes-Benz of Smithtown and all it’s employees, especially Joe Baumgarten. More