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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,019 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,019 reviews

March 17, 2020

A beautiful ambiance and hi tech show room. Very clean and well sanitized. Great staff and display was spectacular. A cozy and a class of sophistication . More

by Edwardxavi
Recommend Dealer
Yes
Employees Worked With
Staff at entrance receiving the car, Rob Picone
Mar 17, 2020 -

Mercedes-Benz of Smithtown responded

Edward, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and that you enjoyed our facility and the service we provided. We wish you safe travels and ask that you do not hesitate to let us know how we may serve you again in the future!

March 17, 2020

EXCELLENT As always, Rob Picone and the entire team make me feel that I am there most important client that came into the dealership for service. I must be hon More

by roy lenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Schleiffelder, Rob Picone
Mar 17, 2020 -

Mercedes-Benz of Smithtown responded

Roy, Thank you for leaving Rob this wonderful review! We always aim to ensure that our guests' experiences are as special as possible, and we are delighted to know that Rob made you feel like the valued customer that you are. We wish you safe travels and look forward to working with you again the next time you are in need of automotive service!

March 17, 2020

Thank you to Mercedes dealer and team for servicing my car for so many Years and to keep it in top shape. I love driving my 🚘 More

by Clicquot
Recommend Dealer
Yes
Employees Worked With
Rich Werner
Mar 17, 2020 -

Mercedes-Benz of Smithtown responded

Thank you for sharing this 5-star review! It is our pleasure to serve you, and we appreciate you continuing to confide in our dealership with your automotive needs! Your safety and satisfaction are our priorities, and we look forward to continuing to provide you and your vehicle with our best care in the future!

March 16, 2020

Val was great. No negotiations with price, CPO does not mean without minor scratches. Tire and wheel coverage is great. Good experience overall. Will go back More

by Robert lynn
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV, Matthew McMahon, Robert Fong
Mar 17, 2020 -

Mercedes-Benz of Smithtown responded

Robert, Thank you so much for your positive review! Providing top-notch service and deals is always our goal, and we are pleased that we could make your recent visit an overall success. We hope you enjoy your new vehicle, and we will be awaiting an opportunity to work with you again!

March 12, 2020

Excelente experience at MB Valentine Horvath extremely profesional excelente comunicattion the best sales guy I have ever met, would do bussinness again love the services More

by Lmojicaceo
Recommend Dealer
Yes
Employees Worked With
Andy Schleiffelder, Valentine Horvath IV, Richard DeAngelo, Robert Fong
Mar 12, 2020 -

Mercedes-Benz of Smithtown responded

Thank you so much for your positive review! We are so glad that we had the opportunity to work with you, and we are happy to hear that Valentine made your overall experience so remarkable! We warmly congratulate you on your new vehicle, and we will be awaiting an opportunity to work with you again!

March 12, 2020

Very pleasant and very professional It was obvious to us from the moment we entered the showroom that we were going to be happy with our choice of Smithtown M.Benz. The receptionist gree More

by Amagansett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DeMicco, Adnan Baig , Robert Fong
Mar 16, 2020 -

Mercedes-Benz of Smithtown responded

Thank you so much for your wonderful review! It is always our goal to ensure that our guests' experiences are as special as possible, and we are honored to know that the quality of our assistance fully met your satisfaction. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your future automotive needs!

March 10, 2020

recall service It is always a pleasure to deal with Rob Picone as my service representative. Rob has done a wonderful job for me since 2002. I can count on him to m More

by jztaracay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Mar 11, 2020 -

Mercedes-Benz of Smithtown responded

Thank you so much for leaving Rob this incredible review! It is wonderful to know that he has your confidence and that he has taken exceptional care of you for the past 18 years! He will be honored to hear of your very kind words, and we are certain that he will continue to provide you and your vehicle with the same 5-star service in the many years to come! We wish you the safest of travels until we meet again!

March 09, 2020

Best Service Departments I had to have some emergency work done on my Benz. From corporate setting up a tow truck to personalized service at Mercedes Benz of Smithtown, every More

by mrb500sl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Mar 10, 2020 -

Mercedes-Benz of Smithtown responded

Thank you so much for your positive feedback! We are so pleased that we could be of assistance to you, and we are delighted to know that Joe took exceptional care of you throughout the entirety of your visit. Your safety and satisfaction are our priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

March 08, 2020

Thank you for always taking care of my cars I know I can always count on everyone at MB of Smithtown to keep my cars at their best. This makes my service choice for my cars easy. Thank you alway More

by Perry M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Bill Mongiori
Mar 09, 2020 -

Mercedes-Benz of Smithtown responded

Perry, Thank you so much for your excellent review! We appreciate your business and are overjoyed that we could consistently get your vehicular needs taken care of- to your satisfaction. It is our pleasure to serve you, and we look forward to working with you again the next time you are in need of automotive service!

March 06, 2020

Always a pleasure to visit. Basic service performed. Happy that personnel remain well trained and cordial. Always a friendly experience. Lots of “Good Morning”s. Cleanliness is a More

by Fara10h
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Mar 06, 2020 -

Mercedes-Benz of Smithtown responded

Thank you so much for your excellent review! Providing top-quality service is always our goal, and we are overjoyed that our service continues to meet your satisfaction! We greatly appreciate the opportunity to work with you, and we hope to serve you for years to come!

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