Mercedes-Benz of Silver Spring - Service Center
Silver Spring, MD
335 Reviews of Mercedes-Benz of Silver Spring - Service Center
Excellent experience Very professional service. O'Riley Moonasingh goes over and above to ensure that not only is the service experience professional, but that it is genui Very professional service. O'Riley Moonasingh goes over and above to ensure that not only is the service experience professional, but that it is genuinely customer oriented. He handled what could have been a difficult experience with great professionalism. Would highly recommend this service agent and the dealership as far as service. More
Routine maintenance Easy to schedule appointments with Bryanna - answered all my questions. My personal advisor O’Riley M. was on point - has great customer care and foll Easy to schedule appointments with Bryanna - answered all my questions. My personal advisor O’Riley M. was on point - has great customer care and follow up. More
My advisor great! My advisor always gives me the best advice and he’s very efficient and knowledgeable. James is always a great help and a pleasure to interact with My advisor always gives me the best advice and he’s very efficient and knowledgeable. James is always a great help and a pleasure to interact with More
Great experience I’m a new car buyer. Came in and had a great experience with the employees. I felt welcomed. They made it felt like home. I will definitely recommend I’m a new car buyer. Came in and had a great experience with the employees. I felt welcomed. They made it felt like home. I will definitely recommend people to come there More
Excellent car My wife and I love this MB GLA 250 car. This is our second car after trading the first one. We really enjoyed riding Mercedes Benz cars for our work a My wife and I love this MB GLA 250 car. This is our second car after trading the first one. We really enjoyed riding Mercedes Benz cars for our work and pleasure. Thank you. More
Technology Tutorial Joseph did a great job of identifying the issues I was having in understanding how to fully use MBUX. He then provided a great tutorial. Joseph did a great job of identifying the issues I was having in understanding how to fully use MBUX. He then provided a great tutorial. More
Christian is the best! I have used Christian for years. He is the reason I come to this dealership. If I ever have a problem he is the person I trust. I have used Christian for years. He is the reason I come to this dealership. If I ever have a problem he is the person I trust. More
Excellent Service Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the problem and fix it for me. Another good thing about Elio is that he keeps you in the loop regarding your car status. Elio has been a great help; he was always giving me updates on my car. I was impressed with continuous text messages, stating exactly what was done and what is recommended to be done with the car. I would recommend you to get your service done by Elio due to his excellent service skills. More
Excellent Service Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the problem and fix it for me. Another good thing about Elio is that he keeps you in the loop regarding your car status. Elio has been a great help; he was always giving me updates on my car. I was impressed with continuous text messages, stating exactly what was done and what is recommended to be done with the car. I would recommend you to get your service done by Elio due to his excellent service skills. More
Satisfied Customer Received service on 2017 GLE 350 at another Mercedes-Benz Service Center...I provided findings to Silver Spring Service Center...My vehicle was re-eva Received service on 2017 GLE 350 at another Mercedes-Benz Service Center...I provided findings to Silver Spring Service Center...My vehicle was re-evaluated at this location and I was satisfied with their assessment... More