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Mercedes-Benz of Silver Spring - Service Center

Silver Spring, MD

4.7
335 Reviews

335 Reviews of Mercedes-Benz of Silver Spring - Service Center

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June 11, 2019

Excellent experience Very professional service. O'Riley Moonasingh goes over and above to ensure that not only is the service experience professional, but that it is genui More

by Kevin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
O'Riley Moonsasigh
Jun 15, 2019 -

Mercedes-Benz of Silver Spring responded

Kevin, thank you for sharing your response to our staff's outstanding service! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2019

Routine maintenance Easy to schedule appointments with Bryanna - answered all my questions. My personal advisor O’Riley M. was on point - has great customer care and foll More

by Favoriteride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryanna and Ray , O'Riley Moonsasigh
Jun 15, 2019 -

Mercedes-Benz of Silver Spring responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 07, 2019

My advisor great! My advisor always gives me the best advice and he’s very efficient and knowledgeable. James is always a great help and a pleasure to interact with More

by Jsngegba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : O'Riley Moonsasigh
Jun 13, 2019 -

Mercedes-Benz of Silver Spring responded

We're very happy to hear James was able to provide you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 06, 2019

Great experience I’m a new car buyer. Came in and had a great experience with the employees. I felt welcomed. They made it felt like home. I will definitely recommend More

by Tonytone123445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David carter , Frank Fowler
Jun 13, 2019 -

Mercedes-Benz of Silver Spring responded

We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

May 25, 2019

Excellent car My wife and I love this MB GLA 250 car. This is our second car after trading the first one. We really enjoyed riding Mercedes Benz cars for our work a More

by Smt2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Goodarzi, Michael Dowling, Robert Garcia, Joseph Robinson
May 27, 2019 -

Mercedes-Benz of Silver Spring responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 21, 2019

Technology Tutorial Joseph did a great job of identifying the issues I was having in understanding how to fully use MBUX. He then provided a great tutorial. More

by DJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Robinson
May 23, 2019 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your positive review. We're glad to hear that you found Joseph so helpful and informative! If you have any further questions, please don't hesitate to reach out!

May 02, 2019

Christian is the best! I have used Christian for years. He is the reason I come to this dealership. If I ever have a problem he is the person I trust. More

by Luke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
May 06, 2019 -

Mercedes-Benz of Silver Spring responded

Hi Luke, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 01, 2019

Excellent Service Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the More

by Bushra Raja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Mercedes-Benz of Silver Spring responded

Hi Bushra, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 01, 2019

Excellent Service Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the More

by Bushra Raja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Mercedes-Benz of Silver Spring responded

Hi Bushra, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 17, 2019

Satisfied Customer Received service on 2017 GLE 350 at another Mercedes-Benz Service Center...I provided findings to Silver Spring Service Center...My vehicle was re-eva More

by Dissatisfied Customer
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Minerve
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