Mercedes-Benz of Silver Spring - Service Center

Mr O'Riley Moonasingh provided excellent service. He clearly explained the work that was to be done for the recall. He also provided a pictorial view. He was courteous, efficient and professional. clearly explained the work that was to be done for the recall. He also provided a pictorial view. He was courteous, efficient and professional. More

O’Riley was courteous and responsive to my questions and concerns. He helped with fixing my car, called when my car was ready and kept me updated. Thank you O’Riley! Great customer service! concerns. He helped with fixing my car, called when my car was ready and kept me updated. Thank you O’Riley! Great customer service! More

O’Riley was very helpful and pleasant. Very personable and informative. I was in for my scheduled service promptly and was given updates throughout my wait time. and informative. I was in for my scheduled service promptly and was given updates throughout my wait time. More

I received excellent service today with service advisor O'Riley Moonasingh. He delivers a high quality of customer service. He is exceptional and knowledgeable. Thank you! O'Riley Moonasingh. He delivers a high quality of customer service. He is exceptional and knowledgeable. Thank you! More

Mercedes Benz of Silver Spring is a world class sales and service operation. My assigned Service technician, insured that my requirements were met in an expedient and timely manner. service operation. My assigned Service technician, insured that my requirements were met in an expedient and timely manner. More

O'Reilly provided excellent customer service by clearly explaining service to be completed. He maintained contact to inform me of progress of the service and provided me with a detailed summary of all wor explaining service to be completed. He maintained contact to inform me of progress of the service and provided me with a detailed summary of all work completed as well as other issues we discussed. More

Car taken in for 70,000 mile service (under warranty) along with other small things (under warranty). End up paying for service I didn’t request. Bummer. along with other small things (under warranty). End up paying for service I didn’t request. Bummer. More

Had to take my C 300 in, to have a safety recall update on the communication module software. The repair was done in an expeditious manner. As always...I am very pleased with the service and professionalis on the communication module software. The repair was done in an expeditious manner. As always...I am very pleased with the service and professionalism of my Service Manager! More

I have learnt to drive in Mercedes and I really don't think I can think to drive any other car. Whenever My baby needs maintenance or repair I just go see my service advisor Elio who always provide me ex think I can think to drive any other car. Whenever My baby needs maintenance or repair I just go see my service advisor Elio who always provide me excellent services. And, I recommend silver spring dealership to all my family & friends. More

I have always been impressed by your service representatives. The 27th of November 2019 I had the pleasure of being helped by representative Darrell Fenton he is an outstanding representative of representatives. The 27th of November 2019 I had the pleasure of being helped by representative Darrell Fenton he is an outstanding representative of your department. More