Mercedes-Benz of Silver Spring - Service Center

Outstanding service department. Excellent customer relations and transparent pricing. Excellent at explaining what needs to be done and what the options are. I come back to this dealership because of relations and transparent pricing. Excellent at explaining what needs to be done and what the options are. I come back to this dealership because of its service department. More

MB-Silver Spring always does a great job servicing our vehicles. They are timely, efficient, thorough and courteous. We have bought and leased many vehicles from them over the years and always go back to vehicles. They are timely, efficient, thorough and courteous. We have bought and leased many vehicles from them over the years and always go back to them for servicing. More

Quick and easy service on our VZW Sprinter 3500. With a telespocing mast and antenna tophat, our Sprinter is definitely not the easiest vehicle to accommodate but Darrell took care of my company problem. telespocing mast and antenna tophat, our Sprinter is definitely not the easiest vehicle to accommodate but Darrell took care of my company problem. More

Great service. The service provider was very knowledgeable, kind and friendly. He explain throughly what the problem was and helped me out with a hugh break and price by engaging the warranty co knowledgeable, kind and friendly. He explain throughly what the problem was and helped me out with a hugh break and price by engaging the warranty company what the issue was.. More

Great service yet again by O'Riley! Fast efficient friendly and knowledgeable. I always come to this dealership for service because of employees like him. friendly and knowledgeable. I always come to this dealership for service because of employees like him. More

Mr O'Riley Moonasingh provided excellent service. He clearly explained the work that was to be done for the recall. He also provided a pictorial view. He was courteous, efficient and professional. clearly explained the work that was to be done for the recall. He also provided a pictorial view. He was courteous, efficient and professional. More

O’Riley was courteous and responsive to my questions and concerns. He helped with fixing my car, called when my car was ready and kept me updated. Thank you O’Riley! Great customer service! concerns. He helped with fixing my car, called when my car was ready and kept me updated. Thank you O’Riley! Great customer service! More

O’Riley was very helpful and pleasant. Very personable and informative. I was in for my scheduled service promptly and was given updates throughout my wait time. and informative. I was in for my scheduled service promptly and was given updates throughout my wait time. More

I received excellent service today with service advisor O'Riley Moonasingh. He delivers a high quality of customer service. He is exceptional and knowledgeable. Thank you! O'Riley Moonasingh. He delivers a high quality of customer service. He is exceptional and knowledgeable. Thank you! More

Mercedes Benz of Silver Spring is a world class sales and service operation. My assigned Service technician, insured that my requirements were met in an expedient and timely manner. service operation. My assigned Service technician, insured that my requirements were met in an expedient and timely manner. More