Mercedes-Benz of Silver Spring - Service Center

Excellent Mercedes-Benz dealership and service department. State-if-the-art facility that is consistent with the brand. Five-Star service facility and service department. department. State-if-the-art facility that is consistent with the brand. Five-Star service facility and service department. More

Top of the line customer service and professionalism. The work was performed in a timely manner and everything was done as promised. Highly recommend Mercedes Benz of Silver Spring work was performed in a timely manner and everything was done as promised. Highly recommend Mercedes Benz of Silver Spring More

Everything was perfect except the car wash it was certainly done hastily. I waited for my car to be finished my car was ready but either had not been dried off or had not been washed either way it wa certainly done hastily. I waited for my car to be finished my car was ready but either had not been dried off or had not been washed either way it was a rush job. More

Christian my service adviser was very professional, courteous and competent. When I arrived, the staff met me and directed me to my adviser. I was given a loaner and it was clean and I returned it acc courteous and competent. When I arrived, the staff met me and directed me to my adviser. I was given a loaner and it was clean and I returned it according to their requirements. My car was ready the same day . Again, I appreciated the service. Hats off to Christian! More

Professional service from check in to completion of service. My advisor, Darrell Fenton addressed my concerns about my battery light and tire pressure. The waiting room was very clean and comfortable service. My advisor, Darrell Fenton addressed my concerns about my battery light and tire pressure. The waiting room was very clean and comfortable. I was even able to charge my cellphone while waiting for car service to be completed. More

Made my visit both seamless and painless. Great communication by Mike. He even tried to accommodate my request for a vehicle that I was interested in purchasing. communication by Mike. He even tried to accommodate my request for a vehicle that I was interested in purchasing. More

Best. Dealership. Ever.Been a customer for decades. Best. Dealership. Ever. Been a customer for decades. Whether purchasing, servicing, or trading in, it’s a wonderful place to visit. Feels more like Best. Dealership. Ever. Been a customer for decades. Whether purchasing, servicing, or trading in, it’s a wonderful place to visit. Feels more like seeing an old friend than a hassle that car dealerships can so often be. These people are the best! More

We have found Mercedes Benz of silver spring has consistently provided us with excellent services and friendly environment as well as friendly personnel and a great loaner car program. consistently provided us with excellent services and friendly environment as well as friendly personnel and a great loaner car program. More

Exceptional service and consistent customer service each and every time. Robert Marr is an outstanding manager that is quick to red to each and every detail and every time. Robert Marr is an outstanding manager that is quick to red to each and every detail More