Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Silver Spring - Service Center
Silver Spring, MD
335 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
335 Reviews of Mercedes-Benz of Silver Spring - Service Center
Sort by
January 29, 2021
Great service and customer experience as always!! Robert Marr is awesome!!! He got me in quickly so that I could take advantage of a rebate and I know that the work is oc the upmost quality!!! Marr is awesome!!! He got me in quickly so that I could take advantage of a rebate and I know that the work is oc the upmost quality!!! More
by JJIII
Employees Worked With
January 12, 2021
I have bought two cars from this dealership and have both cars serviced there. I am very pleased with their service and efficiency. I would highly recommend them. cars serviced there. I am very pleased with their service and efficiency. I would highly recommend them. More
by Gloria Jarmon
Employees Worked With
December 31, 2020
Mercedes Benz of Silver Spring is the best dealership and service in the Maryland silver spring area and is easy to access using the Inter county connector highway service in the Maryland silver spring area and is easy to access using the Inter county connector highway More
by Jmoeis
Employees Worked With
Michael Dowling
December 29, 2020
Superior Customer service and knowledge on the recall sent by MBUSA in reference to my GLC 43 coupe 2020 steering column ! Safety first always thanks!! sent by MBUSA in reference to my GLC 43 coupe 2020 steering column ! Safety first always thanks!! More
by ajack69
Employees Worked With
December 29, 2020
Excellent service and a very well done job. I have no hesitation about bringing my car for service to this dealership. They are wonderful. We have used them for over 10 years. hesitation about bringing my car for service to this dealership. They are wonderful. We have used them for over 10 years. More
by Woman
Employees Worked With
Ray , Christian Gonzalez
December 23, 2020
Excellent service by Robert Marr. Although no appointment as available for that day, they took care of me right away. Thanks to Tom as well for the excellent service. as available for that day, they took care of me right away. Thanks to Tom as well for the excellent service. More
by Akn
December 08, 2020
Disappointed that even though my car is still under warranty I am no longer able to get a loaner car for servicing. Loaners for only 2014 and later models. warranty I am no longer able to get a loaner car for servicing. Loaners for only 2014 and later models. More
by ggginger
December 05, 2020
Excellent Mercedes-Benz dealership and service department. State-if-the-art facility that is consistent with the brand. Five-Star service facility and service department. department. State-if-the-art facility that is consistent with the brand. Five-Star service facility and service department. More
by wem777
Employees Worked With
Michael Dowling
December 03, 2020
The service representative (Darrell Fenton) that assisted me during my appointment was excellent!! He provided constant communication regarding my vehicle throughout the appointment, and clearly explained th me during my appointment was excellent!! He provided constant communication regarding my vehicle throughout the appointment, and clearly explained the recommendations. More
by ana.davis0521
Employees Worked With
December 02, 2020
Top of the line customer service and professionalism. The work was performed in a timely manner and everything was done as promised. Highly recommend Mercedes Benz of Silver Spring work was performed in a timely manner and everything was done as promised. Highly recommend Mercedes Benz of Silver Spring More
by Amazon
