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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,067 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,067 reviews

May 14, 2012

Great experience. They went to bat for me to find locate a difficult to find car and delivered it to me at a fair price with no gimmicks or surprises. Other dealers I contacted would not even take the time More

by icetime1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McDonald and Keith Nichols
May 25, 2012 -

Mercedes-Benz of Silver Spring responded

Good morning Icetime1. In response to your review, I want to take the time to thank you for praising our dealership. Mercedes-Benz of Silver Spring works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great holiday!

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May 04, 2012

Mike knocked himself on my behalf, was totally responsive to all my requests, and went out of his way to anticipate and to resolve any potential problems. Thanks to Mike, every aspect of this transaction wa More

by rluskin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 23, 2012

I cold called into the dealership one day looking for a very specific C63AMG. I was calling from NYC and told Mike what I was looking for. Instead of treating me like a "cold call" he immediately took me s More

by dellisn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolaos Dellis
May 03, 2012 -

Mercedes-Benz of Silver Spring responded

Hello Dellisn, Mercedes-Benz of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Mike and the team! Thank you again for your review.

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April 19, 2012

Bob Fix is the Internet Sales guy and we found him to be very responsive in responding to our questions and had the car we were looking for ready for our test drive Saturday morning. The entire buying proc More

by sherde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fix
April 06, 2012

Overall experience was great! This was by far the least amount of time I've EVER spent at a dealership. No gimics - they did what they said they'd do. Very competent and nice people. Definately will retu More

by pjrisner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Delgado
March 31, 2012

Great sales experience with Mike Megahead. He got me the right car at the right price in a matter of minutes over the phone - easier than ordering a pizza! Everything was ready for delivery in 48 hours. He More

by GCCarattini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diandra Bridgelal
March 31, 2012

My husband and I bought two new MBZ, our sales person was William Washington and I believe it was Hamed, who did our financing. The entire process and experience was phenomenal. I cannot say enough about W More

by gwhyard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Washington
February 26, 2012

Great all the way around. My wife and I made an appointment with Bob, I told him what vehicle I was interested in and why. He had several available for test drives as will as another vehicle that More

by berryfrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Megahed Pedro Delgado, Pedro Delgado
February 24, 2012

Chris Costlow is a wonderful service provider who is always pleasant and helpful in his explanations of the service he is performing on my vehicle. I love to come in to get my vehicle serviced because h More

by trawlings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Costlow
February 22, 2012

Bob Fix is the best. He did everything we expected and desired and more. A true professional. We had worked with Bob in prior years and sought him out because we knew he was so very helpful. More

by allen hobbs
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fix
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