Mercedes-Benz of Silver Spring

Good experience Visited this dealership after a long auto shopping day. Mr. Lenoir was very professional and personable. I was able to trade my Mercedes in for a mo Visited this dealership after a long auto shopping day. Mr. Lenoir was very professional and personable. I was able to trade my Mercedes in for a more updated model. Several other dealerships said no, no, no, but Silver Spring Mercedes Benz said YES! More

Courteous, responsive and attentive to my needs! Lester Stanford was by far the best salesman I have ever had in my entire adult life. He was overly responsive and attentive to my needs and assured Lester Stanford was by far the best salesman I have ever had in my entire adult life. He was overly responsive and attentive to my needs and assured me at times on next steps throughout the purchasing process. More

Excellent! Excellent! Have been buying cars for years & I must say this was one of the best car buying experiences that I have ever had, Working with Celestine Lovence was Have been buying cars for years & I must say this was one of the best car buying experiences that I have ever had, Working with Celestine Lovence was a joy & I love my new car. Knowledge, Experience and Warm Customer service makes a true difference. JoAnn Sims More

Rod Durden - best salesman. Stellar customer service I just bought a MB at this dealership and Rod Durden was the best salesman I’ve ever worked with. He was very attentive, extremely knowledgeable a I just bought a MB at this dealership and Rod Durden was the best salesman I’ve ever worked with. He was very attentive, extremely knowledgeable and educated. He Showed tricks about Mercedes-Benz many salesman either forget to mention or don’t know. Overall great experience. Thank you! More

excellent customer service I received excellent service when i visited this location . I had my car towed here and from the beginning to end i was well informed of the status of I received excellent service when i visited this location . I had my car towed here and from the beginning to end i was well informed of the status of my car and will definitely come back ... thanks again More

Seller was the best My seller was so nice.. he explain everything about the car with pacience and kindness. I recomend him 100%.. all servecie is amazing . Love it My seller was so nice.. he explain everything about the car with pacience and kindness. I recomend him 100%.. all servecie is amazing . Love it More

Superior performance and excellent experience I’ve been looking for a new vehicle for two months now and being 9 months pregnant i was in crunch time. I got linked up with Darryl and Carlos who t I’ve been looking for a new vehicle for two months now and being 9 months pregnant i was in crunch time. I got linked up with Darryl and Carlos who took the time to look specifically for the vehicle I wanted. (Special thanks to Carlos). They found what I wanted and the car was ready for me within a week. Thank you both for not only for your attention to detail but your customer service. More

My Experience was Great I Mean the saleman Rod Durden was great with customer great manners and provided alot of information about the cars,suv, .Keith Nichols was very helpf I Mean the saleman Rod Durden was great with customer great manners and provided alot of information about the cars,suv, .Keith Nichols was very helpful and polite that make you want to purchase a vehicle, or suv.Mrs.Dorit is a very great fianace manager she helpful and go out her way to help a customer.Honestly ,I recommend anybody that wants to purchase a mercades benz please go to mercades benz of silver spring and speak with Mr.Rod Durden .The staff over all is Great people may god bless them and their families .EdwardKennedy More

Very helpful I am somewhat techno-challenged. After upgrading to a new cell phone, Mr. Pascal Bonhomme helped me to set my device as a "hands free" device while I I am somewhat techno-challenged. After upgrading to a new cell phone, Mr. Pascal Bonhomme helped me to set my device as a "hands free" device while I am in my vehicle. He was through and very personable. More

Christian Gonzalez is the best! Christian has made it so easy to schedule appointments and receive the service I need. I recommend him for all of your appointment needs. He is fast, Christian has made it so easy to schedule appointments and receive the service I need. I recommend him for all of your appointment needs. He is fast, friendly and willing to assist. More