Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Silver Spring
Silver Spring, MD
1,902 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,902 reviews
June 19, 2012
This was by far the best experience when working with an out of state dealer for my new car purchase. All commitments and promises were over delivered. Thanks for exceeding my expectation, for this is an ac out of state dealer for my new car purchase. All commitments and promises were over delivered. Thanks for exceeding my expectation, for this is an accomplishment in itself. Your dealer will come highly recommend to all others in search of a new Mercedes. Regards, Andrew Smith Powell, Ohio More
by Andrew N. Smith
Employees Worked With
Steve Gluck
June 13, 2012
I was truly pleased with the professional service render by Kumar Maloney. He patiently described the complete operation of the vehicle. The facility was immaculately maintained. by Kumar Maloney. He patiently described the complete operation of the vehicle. The facility was immaculately maintained. More
by wbrown7856
Employees Worked With
Kumar Maloney
June 05, 2012
The service at this location was second to none! All my questions were answered and each division accommodated my needs. This dealership provided a very professional atmosphere and very knowledgeable emplo questions were answered and each division accommodated my needs. This dealership provided a very professional atmosphere and very knowledgeable employees. Everyone was eager to assist, without worrying about whom would receive the commission. I would definitely recommend this dearlership to my family and friends! More
by carmenbraxton
Employees Worked With
Marcelo
June 01, 2012
I had a great time buying Benz from Mike Megahed at this dealership, not your average car salesman, cant say enough about him. If you want to buy car and skip the usaul BS go see Mike Megahed! dealership, not your average car salesman, cant say enough about him. If you want to buy car and skip the usaul BS go see Mike Megahed! Thanks Mike, Abe! More
by tank25
May 26, 2012
Jonathan was thoroughly professional with us, taking time to review every item regarding our possible purchase of our Mercedes and was and unhurried during our test drive, ensuring that he gave us all inform to review every item regarding our possible purchase of our Mercedes and was and unhurried during our test drive, ensuring that he gave us all information relevant to our driving experience and that he also answered every question or concern we had. Jonathan is the consummate professional who we will gladly deal with every time we want a Mercedes Benz! By the way, this is our third Mercedes that we have purchased over the years from either Len Logue or Jonathan Logue and they are both incredible professionals with whom we always look forward to working. More
by linda.belosevic
Employees Worked With
Jonathan Logue
May 14, 2012
Great experience. They went to bat for me to find locate a difficult to find car and delivered it to me at a fair price with no gimmicks or surprises. Other dealers I contacted would not even take the time a difficult to find car and delivered it to me at a fair price with no gimmicks or surprises. Other dealers I contacted would not even take the time to try. Sales force was highly enthusiastic about their product. More
by icetime1
Employees Worked With
James McDonald and Keith Nichols
May 04, 2012
Mike knocked himself on my behalf, was totally responsive to all my requests, and went out of his way to anticipate and to resolve any potential problems. Thanks to Mike, every aspect of this transaction wa to all my requests, and went out of his way to anticipate and to resolve any potential problems. Thanks to Mike, every aspect of this transaction was not just painless, but a pleasure, from start to finish. More
by rluskin
April 23, 2012
I cold called into the dealership one day looking for a very specific C63AMG. I was calling from NYC and told Mike what I was looking for. Instead of treating me like a "cold call" he immediately took me s very specific C63AMG. I was calling from NYC and told Mike what I was looking for. Instead of treating me like a "cold call" he immediately took me serious, found a car, negotiated in good faith and within an hour we had a deal. It was that quick. Mike then did a ton of work before I made the treck from NYC to pick up my car. He dotted every "i" and crossed every "t" to ensure I was in and out quickly and able to get everything completed in one trip. Great experience overall and I will do business with Mike again. More
by dellisn
Employees Worked With
Nicolaos Dellis
April 19, 2012
Bob Fix is the Internet Sales guy and we found him to be very responsive in responding to our questions and had the car we were looking for ready for our test drive Saturday morning. The entire buying proc very responsive in responding to our questions and had the car we were looking for ready for our test drive Saturday morning. The entire buying process went quickly and pleasantly. Highly recommend working with Bob for your next new car purchase. More
by sherde
Employees Worked With
Bob Fix
April 06, 2012
Overall experience was great! This was by far the least amount of time I've EVER spent at a dealership. No gimics - they did what they said they'd do. Very competent and nice people. Definately will retu amount of time I've EVER spent at a dealership. No gimics - they did what they said they'd do. Very competent and nice people. Definately will return here for my next car. Buying a new car is not something I enjoy doing...even when i know what i want and am ready to buy. It is usually accompanied by hours at the dealership...bait-and-switch, haggling, waiting; more waiting - I'd rather have a root canal. MB of Silver Spring rocks; Mike and Pedro were awesome. More
by pjrisner
Employees Worked With
Pedro Delgado
