Mercedes-Benz of Silver Spring

Awesome Customer Service! Lester and the Mercedes Benz team of Silver Spring were awesome to work with it. They listened to what we wanted and worked with us to get the vehicle Lester and the Mercedes Benz team of Silver Spring were awesome to work with it. They listened to what we wanted and worked with us to get the vehicle and price we wanted. We were very choosy and had many questions Lester did not once attempt to rush us or provide dodgy answers. We were very satisfied with the amount of vehicles they had available for selection and the speedy service that was provided once we decided on car. Thanks for everything! More

Excellent customer service. The MileOne Mercedes-Benz in Silver Spring Dealership is always very welcoming and committed to meeting my goals as a customer. Mr. Lovence provided e The MileOne Mercedes-Benz in Silver Spring Dealership is always very welcoming and committed to meeting my goals as a customer. Mr. Lovence provided exemplary service during the purchasing process of my GLC300 on August 30, 2019. The financing process was extremely efficient. I continue to use this dealership because of the outstanding services I have received over the years. More

Excellent sales experience This was definitely the best car buying experience ever. Charlie was very knowledgeable and patient with me. He made the entire process stress free. I This was definitely the best car buying experience ever. Charlie was very knowledgeable and patient with me. He made the entire process stress free. I will definitely be returning here for my next car!! More

Best experience ever. From the salesperson to the finance department to the service department, this transaction was the best I’ve ever had. Would highly recommend this dea From the salesperson to the finance department to the service department, this transaction was the best I’ve ever had. Would highly recommend this dealership. More

Service This was my second visit for service at Silver Spring Mercedes-Benz. On both occasions I have been very satisfied with the service. I was assigned to This was my second visit for service at Silver Spring Mercedes-Benz. On both occasions I have been very satisfied with the service. I was assigned to Mr. O’Reilly Moonasingh’s Team.and he was very diligent and kept me updated on the progress of the work being performed on my car. I really appreciated that each time I received a text from him. I look forward to continuing to having my car serviced at Mercedes Benz Of Silver Spring. Thank you More

S600 Mercedes Elio is excellent customer service rate 10. Building rate 8 Individuals that take and bring your car rate 4, A SMILE goes a long way. Elio is excellent customer service rate 10. Building rate 8 Individuals that take and bring your car rate 4, A SMILE goes a long way. More

A Positive Experience at Mercedes-Benz Of Silver Springs We just wanted to write a quick note to thank Edward Moore and Terrance Abrams for their honesty and dedication while helping us with our purchase yes We just wanted to write a quick note to thank Edward Moore and Terrance Abrams for their honesty and dedication while helping us with our purchase yesterday (8/27/19). We have always been wary of car salesman, often with good reason, but they helped to redefine the stereotype. We returned to Mercedes-Benz of Silver Springs yesterday (8/27/19) to look at a vehicle. Edward Moore, salesman, who made us feel comfortable at the showroom, showed us the vehicle we were interested in test driving and purchasing, greeted us. Terrance Abrams (finance) made us feel comfortable as we went through the final process of purchasing our Mercedes-Benz. Thank you so much for answering all of our questions honestly, and making that two-hour and a half process not as painful as it otherwise could have been. We are happy with our purchase. We must say that this was our best car shopping experience ever. Terrance and Edward were very informative, answering every question of ours patiently. Leonard and Sharon Culbreath More

Charlie was great to work with Drove 200+ miles from NY to MD for the model and options - had spoken with Charlie for 4 days before doing so; found him to be as professional in pers Drove 200+ miles from NY to MD for the model and options - had spoken with Charlie for 4 days before doing so; found him to be as professional in person as he was on the phone. Overall satisfied with my purchase. More

2019 c300 Cabriolet I purchased my third Mercedes Benz vehicle from MBSS, two from Lovence. The sales experience was easy and much less stressful than elsewhere. After sa I purchased my third Mercedes Benz vehicle from MBSS, two from Lovence. The sales experience was easy and much less stressful than elsewhere. After sales follow up by Lovence was also excellent. More

Blessed After a Military Deployment, Chevist was very kind and patient in working with me. The process was fast and the entire team had me in and out with a f After a Military Deployment, Chevist was very kind and patient in working with me. The process was fast and the entire team had me in and out with a few hours. I was blessed to purchase my first Mercedes and it’s great to call them my family! More