Back

Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,982 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

3301 Briggs Chaney Rd.

Silver Spring, MD

20904

Directions

By Type

Showing 1,982 reviews

December 18, 2018

Best Car Dealership Experience All the staff we interacted with were of the highest professionalism. Ty Gould, by far, the best car salesman we have either dealt with! Awesome! More

by Regulator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Abrams, Ty Gould
Dec 20, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day!

December 17, 2018

Mohammad The Great My experience today at the Mercedes dealership of Silver Spring was completely and utterly fantastic. Mohammad is a awesome and informative sales repr More

by Bigalsmuzik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad Talayi
Dec 20, 2018 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Silver Spring! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 13, 2018

Bijan was knowledgeable, patient, and did not push the sale. Bijan Nejadi, provided excellent service to my wife and I. He listened to our questions and concerns and made the experience a positive one. Thank yo More

by BC & KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bijan Nejadi
Dec 17, 2018 -

Mercedes-Benz of Silver Spring responded

Thank you for taking the time to let us know how we did. If you have any further needs or questions, please don't hesitate to reach out!

December 12, 2018

Wear a pair of running shoes to this dealership Lack of any form of management, professionalism, care for the customer. It starts at the top with guy at the end office who isn't willing to assist a More

by Disappointed123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Rew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Mercedes-Benz of Silver Spring responded

Thank you for taking the time to let us know about your experience. We take all customer concerns seriously and would appreciate the opportunity to learn more about your visit but are unable to identify you by your username. At your convenience, please reach out our General Manager, Jim Elefantis at 301-890-7658 or jelefantis@mileone.com.

December 11, 2018

Mr. Service I come all the way from Tyson Virginia just to get all 3 of my Mercedes service at sliver springs Mercedes because of the great service Christian and More

by Guzman23Rg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Gonzalez
Dec 17, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for taking the time to leave a review for us at Mercedes-Benz of Silver Spring. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day!

December 08, 2018

I am quite satisfied with the sales, dealership and the car. Ty Gould, at Mercedes-Benz of Silver Spring, Maryland provided me with the best of service. He did everything and more to help familiarize me with my More

by Mercedesman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Abrams, Ty Gould
Dec 11, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope you have a great day!

December 08, 2018

Good experience Charlie was very kind and professional. He had the patience to spend the whole day with us and also walk us through all the doubts we had. We ended le More

by Jjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, it's experiences like yours that really keep us motivated! If you're ever in need of more help, please let us know! We hope you have a wonderful day!

December 06, 2018

Exceptional continuing service I’ve had a wonderful experience with a particular sales person Mr Rod at the silver Spring Mercedes dealership since I bought my car up to now. Mr. Ro More

by Meddman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dowling, Rod Durden
Dec 10, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 04, 2018

Charlie Miller - Amazing Sales Representative Charlie Miller made buying my new vehicle a pleasant experience. He never pressured me. He had extensive knowledge of the vehicles. He made sure I More

by JPW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2018

Charlie Miller - Excellent Sales Experience Charlie Miller is excellent. He listened to my needs and helped me find the perfect vehicle. He made the buying process so seemless. I can not say More

by LuvMyCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2018 -

Mercedes-Benz of Silver Spring responded

We appreciate your positive review about your recent experience with Charlie! We are so grateful to have earned your business and look forward to your next visit! Take care!

...
143
...