Mercedes-Benz of Silver Spring

Amazing sales guy I gave this dealership the rating I did because of my sales guy. He went above and beyond for me. He listened to what I wanted, he was honest and pati I gave this dealership the rating I did because of my sales guy. He went above and beyond for me. He listened to what I wanted, he was honest and patient. And he made sure I got what I wanted. I was very pleased. More

Great experience! Second time at this dealership, same wonderful experience. Jay the manager was very professional and flexible and he hooked us up with a great sales a Second time at this dealership, same wonderful experience. Jay the manager was very professional and flexible and he hooked us up with a great sales associate, Rod Durden who made sure that our vehicle transaction was flawless. We live in VA, but will always go the extra mile for great customer service. Thank you!!! More

My experience was excellent I walked into the dealership with the intention of browsing, but Mohammed was so warm and pleasant....and knowledgeable about the car I like, that I I walked into the dealership with the intention of browsing, but Mohammed was so warm and pleasant....and knowledgeable about the car I like, that I decided to purchase. More

Rod was exceptional professional courteous friendly engagi Rod was exceptional. He was very relatable and took the time to explain every single step in great detail. Rod was professional courteous and friendly Rod was exceptional. He was very relatable and took the time to explain every single step in great detail. Rod was professional courteous and friendly. More

Great Service The overall process from start to finish was extremely stress free. John offered assistance and guided us to the vehicle type we requested. John is The overall process from start to finish was extremely stress free. John offered assistance and guided us to the vehicle type we requested. John is respectful and experienced. He answered our questions, provided additional insight and outlined the Mercedes assurances Dorit provided a seamless finance experience. She is courteous, professional and patient. Many thanks to the assistance provided by Merlin. She is extremely knowledgeable and provided a wonderfully pleasant experience for me in understanding my GLE. We recently referred our daughter to John and came back to the dealership with her to make her purchase. More

On line Buying made easy I had spent some time looking for this particular AMG model and found it some 450 miles from my home. I was somewhat apprehensive going into the deal, I had spent some time looking for this particular AMG model and found it some 450 miles from my home. I was somewhat apprehensive going into the deal, as I hadn't actually seen or driven the vehicle until I got to the dealership. Julius Elad in the sales croup was very helpful over the phone in the days leading up to my travel to the dealership. Julius was very responsive with any information request I had and when it came time to travel to the vehicle location he picked me up at the airport and got me to the dealership. The whole experience was fantastic, starting with Sales group, working with Brad on the paper work and learning the details of the vehicle with Merlin. Oh...and the 450 mile drive back to NE was great too! More

Won me over with his experience and understanding I went to this delearship after a very bad experience from another won. I have MB one last chanybefore getting my wife a new car. I was close of getti I went to this delearship after a very bad experience from another won. I have MB one last chanybefore getting my wife a new car. I was close of getting her a BMW instead if this didn't work out. Julius came to me and I told him exactly what I want and how I want it. He knew exactly how to get everything thing done in a smooth and fast matter before my trival, which made me very comfortable. He was extremely polite, experienced, and understanding to my needs. Present all the options to me and advised me to the best option without any pressure. My next car will be from him. More

Dream Come True My Experience was great With James! He knew exactly what kind of viehcle I needed. I’m Telling everybody about him! I Love my new Car! My Experience was great With James! He knew exactly what kind of viehcle I needed. I’m Telling everybody about him! I Love my new Car! More

Buying My Benz Salesperson's extensive knowledge of the vehicle and dedication to ensuring my satisfaction made this purchase positive. He and colleague were enthusi Salesperson's extensive knowledge of the vehicle and dedication to ensuring my satisfaction made this purchase positive. He and colleague were enthusiastic and very professional. More

Simply the Best! We purchased our 6th Mercedes Benz vehicle from Celestine Lovence last week. There is no other place we would ever consider buying a vehicle. Lovenc We purchased our 6th Mercedes Benz vehicle from Celestine Lovence last week. There is no other place we would ever consider buying a vehicle. Lovence is so professional, caring, knowledgeable and patient. He always knows our taste and he is such a pleasure to work with. Our daughter plans to purchase an SUV next year and she is already talking about meeting with Mr. Lovence. Thank you, Lovence, for your many years of selling us quality and providing exceptional customer service. We love your enthusiasm and passion. You always make our buying experience simple and hassle-free. More