Mercedes-Benz of Silver Spring

Hassle-Free Leasing Experience with the Best Deal Simply put, it was the best experience I have ever had. Mercedes Benz of Silver Spring (especially Charlie and Keith) don't play mind games but focus Simply put, it was the best experience I have ever had. Mercedes Benz of Silver Spring (especially Charlie and Keith) don't play mind games but focus on customer satisfaction. Of course they do business (i.e. making money). But, I would rather do business with people who are honest and reasonable than those who are sneaky and greedy. Getting a car may not be so difficult but getting a total satisfactory package is very difficult. This was my first time ever getting a 100% satisfaction in auto leasing. More

Great service - Promises kept I just bought a beautiful car from Mercedes of Silver Spring and I can't thank them enough for all their help and the completeness of their service an I just bought a beautiful car from Mercedes of Silver Spring and I can't thank them enough for all their help and the completeness of their service and help. The transaction went smooth and flawless. Appreciated, I would be back for a Maybach...soon thanks again More

Excellent Service & Even Better Person! Charlie was an exceptional salesperson who helped me get the car that I’ve always wanted. He was very accommodating with my personal beliefs and went Charlie was an exceptional salesperson who helped me get the car that I’ve always wanted. He was very accommodating with my personal beliefs and went above and beyond to make sure that I was completely satisfied with the entire process. What I was even more impressed with was his personable demeanor and how I was able to relate to him on a number of different levels. I would absolutely recommend him to anyone looking to get into the MB of their dreams! More

Dishonest, rude, deceitful We closed a deal for a C-Class, the estimated monthly payment for provided to us. Following day we cleared our car (that was suppose to be traded) and We closed a deal for a C-Class, the estimated monthly payment for provided to us. Following day we cleared our car (that was suppose to be traded) and went to the dealership for the trade. After an hour of waiting the salesperson came back to us and said "ohh there was a mistake in the price given to you and it went up by $1560 and we don't have to honor the price given to you". Which in car market is considered very unethical. We wanted to be sure if higher management of " Mercedes of silver spring" endores such shady practice and to our surprise the sales manager instead of been apologetic came out and called us "unreasonable" for not agreeing to pay extra $1560. Mercedes Benz is a very reputed brand and such shady dealerships give bad name to them. They should seriously reconsider and reevaluate how they want to run their business or they will lose alot of clients. More

Best Mecedes Dealer in DC metro area Bijan helped me get my dream car (2019 E class) with a great deal. He is very friendly and helpful. My previous car is a VW passat. This is my first p Bijan helped me get my dream car (2019 E class) with a great deal. He is very friendly and helpful. My previous car is a VW passat. This is my first premium car. Bijan showed me every premium feature of my new vehicle. He is patient, friendly and helpful. I would also like to thank Dorit, who works with my finance. Dorit is friendly and helpful too. A great experience. Mecedes-Benz at Silver Spring is the best Mecedes dealer in DC metro area. More

Excellent Service Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the problem and fix it for me. Another good thing about Elio is that he keeps you in the loop regarding your car status. Elio has been a great help; he was always giving me updates on my car. I was impressed with continuous text messages, stating exactly what was done and what is recommended to be done with the car. I would recommend you to get your service done by Elio due to his excellent service skills. More

Excellent Service Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the problem and fix it for me. Another good thing about Elio is that he keeps you in the loop regarding your car status. Elio has been a great help; he was always giving me updates on my car. I was impressed with continuous text messages, stating exactly what was done and what is recommended to be done with the car. I would recommend you to get your service done by Elio due to his excellent service skills. More

Excellent service My buying experience was very professional and courteous all the way through the process. I would not hesitate in recommending Charlie Miller to any My buying experience was very professional and courteous all the way through the process. I would not hesitate in recommending Charlie Miller to any of my friends who are looking to purchase a Mercedes. We are very pleased with the purchase. More

Excellent Service, Excellent Deal, Great Day! My experience with Charlie Miller was excellent. I spoke briefly with Charlie, told him what I was looking for an went home with a 2015 300 C Class w My experience with Charlie Miller was excellent. I spoke briefly with Charlie, told him what I was looking for an went home with a 2015 300 C Class with just 11,087 miles on it. A great day! More

Exellent costumer service! After going to Mercedez of tysons, chantilly, Bethesda, I decided to call Mercedez of silver spring. From the initial phone conversation to the delive After going to Mercedez of tysons, chantilly, Bethesda, I decided to call Mercedez of silver spring. From the initial phone conversation to the delivery of my vehicle Charlie went above and beyond my expectations. Thank you Charlie for your professionnalism and excellent customer service.. Gus More