Mercedes-Benz of Silver Spring

Excellent Service Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the problem and fix it for me. Another good thing about Elio is that he keeps you in the loop regarding your car status. Elio has been a great help; he was always giving me updates on my car. I was impressed with continuous text messages, stating exactly what was done and what is recommended to be done with the car. I would recommend you to get your service done by Elio due to his excellent service skills. More

Excellent service My buying experience was very professional and courteous all the way through the process. I would not hesitate in recommending Charlie Miller to any My buying experience was very professional and courteous all the way through the process. I would not hesitate in recommending Charlie Miller to any of my friends who are looking to purchase a Mercedes. We are very pleased with the purchase. More

Excellent Service, Excellent Deal, Great Day! My experience with Charlie Miller was excellent. I spoke briefly with Charlie, told him what I was looking for an went home with a 2015 300 C Class w My experience with Charlie Miller was excellent. I spoke briefly with Charlie, told him what I was looking for an went home with a 2015 300 C Class with just 11,087 miles on it. A great day! More

Exellent costumer service! After going to Mercedez of tysons, chantilly, Bethesda, I decided to call Mercedez of silver spring. From the initial phone conversation to the delive After going to Mercedez of tysons, chantilly, Bethesda, I decided to call Mercedez of silver spring. From the initial phone conversation to the delivery of my vehicle Charlie went above and beyond my expectations. Thank you Charlie for your professionnalism and excellent customer service.. Gus More

Annual maintenance service Everyone in the dealership is courteous. Mike, my service advisor is very thorough in informing me on the status of my vehicle to include discounts. Everyone in the dealership is courteous. Mike, my service advisor is very thorough in informing me on the status of my vehicle to include discounts. More

Exceeded expectations Charlie and Jim went far beyond what was required in making sure I wound up with the correct car. I actually leased a different car, and when I decide Charlie and Jim went far beyond what was required in making sure I wound up with the correct car. I actually leased a different car, and when I decided I had made the wrong choice, they went to bat for mean and solved my problem, leaving me more tha happy. Doubt if this would have happened at many other dealerships. More

Great experiance Charlie was great to work with!! He was not pushy and gave me the time I needed to make a great decision on my purchase. He was very knowable and help Charlie was great to work with!! He was not pushy and gave me the time I needed to make a great decision on my purchase. He was very knowable and helpful. More

Extremely Easy & Super Friendly I came with my dad to buy a c300. Bijan was super friendly, funny and straight forward. Terrence was also great. He even got me a much lower rate. I came with my dad to buy a c300. Bijan was super friendly, funny and straight forward. Terrence was also great. He even got me a much lower rate. Both Bijan and Terrance worked with me and my dad while we dealt with bank issues. I highly recommend this dealership and Bijan / Terrance specifically. More

Purchase of C300 My salesman was Charlie Miller and he was very friendly and helpful. He followed my purchase process very carefully and I will definitely call him aga My salesman was Charlie Miller and he was very friendly and helpful. He followed my purchase process very carefully and I will definitely call him again for my next purchase. More