Mercedes-Benz of Silver Spring

Best experience ever Charlie was the simply the best! He was very professional, he offered a very personalized attention and took the time to explain all the features and Charlie was the simply the best! He was very professional, he offered a very personalized attention and took the time to explain all the features and different options in detail, also he answered all the questions I had (and I had many). He was very easy to talk-to and never made me feel pressured to buy, however I got out with my new car and feeling super happy and excited. More

Excellent I received a warm welcome by the staff. Great customer service. I will recommend the delarship to my family and friends. Ask for Bijan Nejadi and Keit I received a warm welcome by the staff. Great customer service. I will recommend the delarship to my family and friends. Ask for Bijan Nejadi and Keith Nichols Sales Manager and they will take good care of you. More

Great Place to get your Mercedes My husband and I have purchased two GL450's from Len Logue, and could not have had a better experience. When dealing with Len, you always feel as tho My husband and I have purchased two GL450's from Len Logue, and could not have had a better experience. When dealing with Len, you always feel as though he is being honest and straight forward with you. More

Hassle-Free Leasing Experience with the Best Deal Simply put, it was the best experience I have ever had. Mercedes Benz of Silver Spring (especially Charlie and Keith) don't play mind games but focus Simply put, it was the best experience I have ever had. Mercedes Benz of Silver Spring (especially Charlie and Keith) don't play mind games but focus on customer satisfaction. Of course they do business (i.e. making money). But, I would rather do business with people who are honest and reasonable than those who are sneaky and greedy. Getting a car may not be so difficult but getting a total satisfactory package is very difficult. This was my first time ever getting a 100% satisfaction in auto leasing. More

Great service - Promises kept I just bought a beautiful car from Mercedes of Silver Spring and I can't thank them enough for all their help and the completeness of their service an I just bought a beautiful car from Mercedes of Silver Spring and I can't thank them enough for all their help and the completeness of their service and help. The transaction went smooth and flawless. Appreciated, I would be back for a Maybach...soon thanks again More

Impeccable Service. We recently purchased a gem at this dealership and even though this is our fourth vehicle with Mercedes over the years, the great service still remain We recently purchased a gem at this dealership and even though this is our fourth vehicle with Mercedes over the years, the great service still remains unmatched! More

Excellent Service & Even Better Person! Charlie was an exceptional salesperson who helped me get the car that I’ve always wanted. He was very accommodating with my personal beliefs and went Charlie was an exceptional salesperson who helped me get the car that I’ve always wanted. He was very accommodating with my personal beliefs and went above and beyond to make sure that I was completely satisfied with the entire process. What I was even more impressed with was his personable demeanor and how I was able to relate to him on a number of different levels. I would absolutely recommend him to anyone looking to get into the MB of their dreams! More

Dishonest, rude, deceitful We closed a deal for a C-Class, the estimated monthly payment for provided to us. Following day we cleared our car (that was suppose to be traded) and We closed a deal for a C-Class, the estimated monthly payment for provided to us. Following day we cleared our car (that was suppose to be traded) and went to the dealership for the trade. After an hour of waiting the salesperson came back to us and said "ohh there was a mistake in the price given to you and it went up by $1560 and we don't have to honor the price given to you". Which in car market is considered very unethical. We wanted to be sure if higher management of " Mercedes of silver spring" endores such shady practice and to our surprise the sales manager instead of been apologetic came out and called us "unreasonable" for not agreeing to pay extra $1560. Mercedes Benz is a very reputed brand and such shady dealerships give bad name to them. They should seriously reconsider and reevaluate how they want to run their business or they will lose alot of clients. More

Best Mecedes Dealer in DC metro area Bijan helped me get my dream car (2019 E class) with a great deal. He is very friendly and helpful. My previous car is a VW passat. This is my first p Bijan helped me get my dream car (2019 E class) with a great deal. He is very friendly and helpful. My previous car is a VW passat. This is my first premium car. Bijan showed me every premium feature of my new vehicle. He is patient, friendly and helpful. I would also like to thank Dorit, who works with my finance. Dorit is friendly and helpful too. A great experience. Mecedes-Benz at Silver Spring is the best Mecedes dealer in DC metro area. More

Excellent Service Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the problem and fix it for me. Another good thing about Elio is that he keeps you in the loop regarding your car status. Elio has been a great help; he was always giving me updates on my car. I was impressed with continuous text messages, stating exactly what was done and what is recommended to be done with the car. I would recommend you to get your service done by Elio due to his excellent service skills. More