Mercedes-Benz of Seattle

Nice experience Phil Petty who help us buy our new gle was great. He is a very nice and personable man made the whole process very easy from the first handshake to t Phil Petty who help us buy our new gle was great. He is a very nice and personable man made the whole process very easy from the first handshake to the last handshake. Phil and the rest of the staff at mbseattle were all very knowledgeable about their cars. Great job. More

Fixed my car Mr Linke provided a world class experience at billing. Sam relayed an estimate from the technician of work to be done. Thank you to Mercedes-Benz of S Mr Linke provided a world class experience at billing. Sam relayed an estimate from the technician of work to be done. Thank you to Mercedes-Benz of Seattle. More

Lemon - No Responsibility - 7.5 hours to a deal We ended up with a lemon. It happens. But the Dealership took no responsibility. I totally understand that the Dealership didn’t make the lemon, but t We ended up with a lemon. It happens. But the Dealership took no responsibility. I totally understand that the Dealership didn’t make the lemon, but they also didn’t do anything to advocate on my behalf. In the end, I was treated just like any other person with a trade in - a horrid one at that.. I had to suck up the negative equity - and the Dealership didn’t even feel badly about it. They justified it to me and themselves as also not their fault. Well, it clearly wasn’t mine either, and yet, I had to absorb the loss. No one took responsibility. Their ethics are truly lacking. They had an opportunity to do the honorable thing, and instead just made yet another money making car deal. No consideration for people, nor their safety. And to add insult to injury, their Sales Manager has the audacity to lobby for a good review twice during our deal. You and your team did nothing special nor extraordinary. You did a straight car deal. Taking 7.5 hours of our time. You should be embarrassed the process takes that long. Let your customer service speak for itself. If you have to beg for a good review, you’re doing in incorrectly. More

Worry Free Serivce Awesome dealer. Service is never a concern. Prompt, courteous and status regularly updated. I know that my car is in good hands and will be ready on Awesome dealer. Service is never a concern. Prompt, courteous and status regularly updated. I know that my car is in good hands and will be ready on or before when promised. More

Excellent in every way. Bill Bellacort was extremely courteo Bill Bellacort was extremely courteous and professional. Loaner vehicle was ready as promised and a completion call made with payment information. I a Bill Bellacort was extremely courteous and professional. Loaner vehicle was ready as promised and a completion call made with payment information. I appreciated the car wash. More

Great and friendly service Very courteous and friendly. Comfortable waiting area. Our service was done on schedule. The staff was very accommodating and made us feel at home. Very courteous and friendly. Comfortable waiting area. Our service was done on schedule. The staff was very accommodating and made us feel at home. Bradley went over all the features of our car to make my wife more comfortable driving her car. Thank you More

Great customer service and best delivery time Thank you Mercedes Benz Airport Way South and Bill Bellecourt, Benz service advisor. We received great customer service and best on time delivery ser Thank you Mercedes Benz Airport Way South and Bill Bellecourt, Benz service advisor. We received great customer service and best on time delivery service, as always. It is a pleasure to bring our vehicle in for service at your location, and thank you for the wonderful coffee hot chocolate service, too More

Great service advisors Service advisor was great! Bob was very professional and had some good maintenance advice. Lobby was spacious, clean and provided a nice place to wo Service advisor was great! Bob was very professional and had some good maintenance advice. Lobby was spacious, clean and provided a nice place to work while I waited for the vehicle to be serviced. More

Fast, no hassle - kind and courteous! I came in on a recall. I was afraid that I would be pressured to purchase more. I wasn’t at all and they even washed and cleaned my car! Thank You I came in on a recall. I was afraid that I would be pressured to purchase more. I wasn’t at all and they even washed and cleaned my car! Thank You - I will be back! More

Awesome dealer Mercedes of Seattle is the best service center for servicing cars. Staff is friendly and prices are within range. They provide service in a timely man Mercedes of Seattle is the best service center for servicing cars. Staff is friendly and prices are within range. They provide service in a timely manner More