Mercedes-Benz of Seattle
Seattle, WA
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1,406 Reviews of Mercedes-Benz of Seattle
I worked with Arby in the service department. He greeted me immediately asked me a few questions and got me scheduled for an appointment within a week. He gave me a worse case estimate of what I He greeted me immediately asked me a few questions and got me scheduled for an appointment within a week. He gave me a worse case estimate of what I would expect to pay based on the work I needed. The day of the appointment I was able to get a shuttle to and from work. The work to my vehicle was completed in a timely manner and the price I paid matched the estimate I was given. This was the best possible outcome I could have asked for. More
Arby is a very amiable person a consummate professional, an asset to MB Seattle . Took care of my service needs with a smile… keep up the great work. an asset to MB Seattle . Took care of my service needs with a smile… keep up the great work. More
Fast, easy, great service. In particular, Alvaro Mendoza (the services representative) was very accommodating and willing to help. In particular, Alvaro Mendoza (the services representative) was very accommodating and willing to help. More
Arby in service was kind and attentive. The service team at mercedes of seattle have always made me feel welcome and treat me with genuine kindness. Their service team makes me feel safe an The service team at mercedes of seattle have always made me feel welcome and treat me with genuine kindness. Their service team makes me feel safe and I trust their recommendations and work they do on my GLE. I Always feel safe and taken care of. I know I can trust MB seattle will use genuine parts and the professionals working on my vehicle are experienced specialist. More
For a luxury brand, the service department is repeatedly unhelpful, in knowledgeable and indifferent. Lack of communication, misinformation, and general lack of customer care is so surprising and disappoint unhelpful, in knowledgeable and indifferent. Lack of communication, misinformation, and general lack of customer care is so surprising and disappointing. More
Always get great service with Bill as my service advisor! He is always helpful, friendly and efficient! I feel he takes a personal interest in making sure everything goes smoothly while my car is in his ha He is always helpful, friendly and efficient! I feel he takes a personal interest in making sure everything goes smoothly while my car is in his hands! More
I recently purchased a vehicle from Mercedes-Benz of Seattle, and I couldn’t be more pleased with the experience. From the moment I stepped into the dealership, I was greeted with professionalism and co Seattle, and I couldn’t be more pleased with the experience. From the moment I stepped into the dealership, I was greeted with professionalism and courtesy, setting the tone for what turned out to be an exceptional car-buying experience. Cristi, my sales person, was absolutely fantastic. They took the time to understand exactly what I was looking for and guided me through the entire process with expertise and patience. Cristi’s deep knowledge of the Mercedes-Benz lineup was evident as they provided thorough explanations of each model’s features, helping me find the perfect car that met all my needs. If you’re in the market for a new or pre-owned Mercedes-Benz, I highly recommend visiting Mercedes-Benz of Seattle and asking for Cristi. You won’t be disappointed! More