Back

Mercedes-Benz of Seattle

Seattle, WA

4.6
1,404 Reviews

2025 Airport Way South

Seattle, WA

98134

Directions

By Type

1,404 Reviews of Mercedes-Benz of Seattle

October 26, 2024

Not vacuum my vehicle. Still need to improve wash and vacuum customer vehicle. Scott is nice person. Remember cusstomers name without look in the system. More

by Trinh Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 28, 2024 -

Mercedes-Benz of Seattle responded

Trinh, thank you for your feedback. We're glad to hear Scott made a positive impression at Mercedes-Benz of Seattle, and we'll work on improving our wash and vacuum services. We appreciate your input!

October 25, 2024

They treated me really well in the service department. Everyone was super capable and friendly. My car is 8 years old, so lots to work on. Needed repairs are very expensive so we’re considering a new car. More

by Ebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby in service department-5 stars
Oct 28, 2024 -

Mercedes-Benz of Seattle responded

Thank you for sharing your experience with us at Mercedes-Benz of Seattle. We're glad to hear our service department took good care of you, though we apologize for the lack of assistance in the showroom. Your feedback is valuable and will help us improve!

October 24, 2024

William was amazing as always. He’s understanding, patient and very helpful as always. They have always taken great care of me. More

by ajay.kashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Oct 25, 2024 -

Mercedes-Benz of Seattle responded

Ajay, we're delighted to hear that William and the team at Mercedes-Benz of Seattle have consistently provided you with excellent service. Thank you for your kind words!

October 16, 2024

I’m HAPPY Efficient Service completed in a timely fashion. I will continue to work with Erick BRYAR. More

by kwingfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Bryar
Oct 16, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Erick and the team at Mercedes-Benz of Seattle provided efficient service for you! Thank you for your support, and we look forward to assisting with any future needs.

October 12, 2024

Eric assisted me right when I got outside my car upon arrival. His professional and kind service made me feel welcome and I knew I could come to him with any questions or concerns. More

by Uwselenatran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 15, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Eric provided such a welcoming and professional experience at Mercedes-Benz of Seattle. Thank you for sharing your positive feedback, and we're here if you have any more questions or need assistance in the future!

October 11, 2024

Always appreciate the knowledge and superb customer service from the service team! One of the reasons why I will continue to choose Mercedes of Seattle. More

by Achen08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 13, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that our service team's knowledge and customer care keep you coming back to Mercedes-Benz of Seattle! Thank you for your continued trust in us.

October 11, 2024

This dealership sucks. It took two visits to replace one windshield because they were not ready the first time. More

by bobtwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Zheng
Oct 14, 2024 -

Mercedes-Benz of Seattle responded

Bobtwo, I'm sorry to hear about the inconvenience with your windshield replacement. We strive for efficiency and it seems we fell short this time. Please reach out if there's anything further we can do to assist you. Thank you, Alex Nielsen - Customer Experience Manager - CustomerExperience@Swickard.com

October 10, 2024

Service team is fantastic,very friendly and work diligently to repair car to my satisfaction More

by michael-miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Bryar and Trevor Neil
Oct 11, 2024 -

Mercedes-Benz of Seattle responded

Michael - thanks so much for your kind feedback on our service team! All of us at Mercedes-Benz of Seattle appreciate your business.

October 09, 2024

Very customer oriented. Lots of goodies to eat and drink as well as shuttle service if you have a long wait. Certainly not the cheapest place around but I have been happy More

by bschneidman5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan, Scott in service
Oct 09, 2024 -

Mercedes-Benz of Seattle responded

Thank you for sharing your experience! We're delighted to hear that you've been happy with the service and amenities at Mercedes-Benz of Seattle. We appreciate your support and look forward to seeing you again!

October 05, 2024

Friendly staff. Exceptionally clean dealership. Very accommodating to my needs considering the incorrect part for my repair was delivered. The service manager gave More

by randycahalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellecourt
Oct 07, 2024 -

Mercedes-Benz of Seattle responded

Randy, we're delighted to hear that our team at Mercedes-Benz of Seattle took great care of you and accommodated your needs. Thank you for recommending us, and we hope to assist you again in the future!