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Mercedes-Benz of Seattle

Seattle, WA

4.6
1,407 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,407 Reviews of Mercedes-Benz of Seattle

May 03, 2024

Everyone was so polite, friendly and very helpful. I was really impressed also about the cleanliness of the facility. Jason is amazing as an advisory tech and thanks for his excellent service. Cheers More

by fpgworkforce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pascual
May 05, 2024 -

Mercedes-Benz of Seattle responded

We're so glad to know you had a positive experience with our team and appreciated the cleanliness of our facility at Mercedes-Benz of Seattle. Your kind words about Jason's excellent service are much appreciated! Cheers back at you, and thank you for your review!

May 06, 2024 -

fpgworkforce responded

Thank you so much for the excellent service that was provided to my car E class Mercedes Benz, You are all amazing!!!!

May 01, 2024

Excellent customer service. A big change from the previous years when I’ve brought in my cars for services. I sure felt the big difference. More

by jaminseattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellecourt, forgot his name but the tall, smiley Samoan employee 😊, Anetha Baccatti
May 02, 2024 -

Mercedes-Benz of Seattle responded

We're glad to know you noticed a positive change in our customer service at Mercedes-Benz of Seattle. We strive for continuous improvement and your feedback is greatly appreciated!

April 26, 2024

My service agent, Bill Bellecourt, has been both courteous and helpful. I really appreciate his prompt response in solving problems. I am also happy with the courtesy ride team! More

by efh331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bellecourt, Bill
Apr 26, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to know that Bill and our courtesy ride team provided you with excellent service at Mercedes-Benz of Seattle. Thank you for your kind words, we appreciate it!

April 21, 2024

Good Dealership Bill Bellcourt is the service advisor I have and have had for 10 years. He takes care of me quite well More

by jquil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellcourt
Apr 22, 2024 -

Mercedes-Benz of Seattle responded

Jquil, it's great to know that Bill has been providing you with excellent service for the past decade at Mercedes-Benz of Seattle. Here's to many more years!

April 18, 2024

Jason, my service writer is very helpful very polite to me every time I bring my cars for service and he will explain me what service was done and what service do I need to keep my car safe on the road. I More

by Simbasauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 18, 2024 -

Mercedes-Benz of Seattle responded

We're so glad to know that Jason has been helpful and informative during your visits to Mercedes-Benz of Seattle. It's our goal to keep you informed about the services needed for a smooth ride! Thanks for sharing this positive feedback with us.

April 17, 2024

I drive almost 2 hours one way to get to this service center because the service is sterling and the service department people are remarkable. My service advisor (Jason Pascual) is great. Jason came to More

by thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pascual
Apr 18, 2024 -

Mercedes-Benz of Seattle responded

Thomas, we're delighted to know that you had a sterling experience with Jason and our team at Mercedes-Benz of Seattle. We appreciate your dedication in driving the distance for service! Thanks for trusting us with your vehicle's needs.

April 13, 2024

I was scheduled for my annual maintenance on my van and when I arrived we were able to review work to be completed and provide a loaner vehicle. The work had the potential to take two days but Patrick was More

by jgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Apr 15, 2024 -

Mercedes-Benz of Seattle responded

We're glad to know that your annual maintenance went smoothly and efficiently at Mercedes-Benz of Seattle. Thanks for highlighting Patrick's efforts, we appreciate it! Enjoy the ride in your well-maintained van.

April 13, 2024

When we came in to the dealership Maleah (#NewGirl), greeted us with a smile and above par customer service. Maleah was amazing and a true asset to Mercedes Benz. When it came time to finalize everyt More

by Racheal.parsons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maleah and David Delgado
Apr 15, 2024 -

Mercedes-Benz of Seattle responded

Racheal, it's fantastic to know that Maleah and David provided such a memorable experience at Mercedes-Benz of Seattle. We're grateful for your kind words and referrals! Enjoy the road in your new car and welcome to the Swickard family!

April 12, 2024

Jason and his service team at Mercedes Benz of Seattle are terrific. Jason always keeps me informed and educated to ensure I receive the best service. More

by Mike Olden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 15, 2024 -

Mercedes-Benz of Seattle responded

Mike, we're glad to know Jason and our service team at Mercedes-Benz of Seattle have been keeping you well-informed. Thanks for the positive feedback!

Apr 15, 2024 -

Mike Olden responded

My experience with Jason and your service team is priamry reason I continue to bring my vehicle into MB Seattle!

April 10, 2024

I have purchased from this dealership several times and have been highly satisfied with each transaction. Top drawer pros. More

by waynebird
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 10, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to know that you've had consistently positive experiences with us at Mercedes-Benz of Seattle. Thanks for your continued support and the kind words about our team!

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