Mercedes-Benz of Seattle

Amazing service I recommend seeing Samantha in service as she was amazing thru out our service exsperiance. We had an Insurance claim along with maintance done on my I recommend seeing Samantha in service as she was amazing thru out our service exsperiance. We had an Insurance claim along with maintance done on my daughter's car. She always called, emailed and text with update's along the way. Very professional and polite. Nicely done !!! More

Bait and switch Was given a price of $272 for routine service. And on arrival presented with over $800 of additional 'recommendations'. Declined paying over $600 to Was given a price of $272 for routine service. And on arrival presented with over $800 of additional 'recommendations'. Declined paying over $600 to have spark plugs changed. On paying bill was oven a list of further recommendation totaling over $2400 including over $400 for battery replacement. Both the method and prices involved are rediculous and adding them on at serviceisa not very subtle form of pressure. In addition the service rep had little to offer other than this what Mercedes recommends for a seven year old car with less than 55k miles. Not a good experience all around and not consistent with past experiences. Will think twice about further use of this service. More

Car service They serviced my car on time, provided Uber and charges were nominal. Had a bad experience in last service but this time it was great. They serviced my car on time, provided Uber and charges were nominal. Had a bad experience in last service but this time it was great. More

Learn more about my car Bradly did the fantastic job ! He is very knowledgeable!he was very patient with me and he answered all my questions and concerns. I will definitely c Bradly did the fantastic job ! He is very knowledgeable!he was very patient with me and he answered all my questions and concerns. I will definitely contact him whenever need it! More

First service for my new car Service went well - dropped car off and got a ride to work. The car was done timely and I was able to pick it up mid-day. Overall experience was goo Service went well - dropped car off and got a ride to work. The car was done timely and I was able to pick it up mid-day. Overall experience was good - the service was well explained and the car was well taken car of. More

Outstanding service by Bill B. Bill is well versed in the mechanics of a Mercedes and gives excellent recommendations as to additional service items that should be included in the s Bill is well versed in the mechanics of a Mercedes and gives excellent recommendations as to additional service items that should be included in the servicing our Mercedes. More

A Professional Team A professional, courteous and respectful team. All the staff were courteous and understanding of our needs. I will recomend MB of Seattle to everyon A professional, courteous and respectful team. All the staff were courteous and understanding of our needs. I will recomend MB of Seattle to everyone I know. More

Warranty repairs I feel like they are hearing my concerns and addressing the transmission issue on a transparent level. Building trust back and making this a place to I feel like they are hearing my concerns and addressing the transmission issue on a transparent level. Building trust back and making this a place to purchase our next work truck. More

Great sales people! Easy to do business with, did not make this an unpleasant experience the way buying a car usually is. Highly recommend this team! Big thank you to t Easy to do business with, did not make this an unpleasant experience the way buying a car usually is. Highly recommend this team! Big thank you to the team at Seattle Mercedes-Benz More

Brian Nelson always takes great care of me! I have been coming to Mercedes Benz of Seattle for almost 4 years. Brian and the Service Department has always done an excellent job, I have never had I have been coming to Mercedes Benz of Seattle for almost 4 years. Brian and the Service Department has always done an excellent job, I have never had an issue. I definitely would recommend Brian Nelson and the Service Department at Mercedes Benz of Seattle! More