Mercedes-Benz of Seattle

So like the review starts, we went to Mercedes Benz of Seattle for a scheduled service of our 2009 SMART car. After dropping the car off we started walking to the showroom area of the dealership. We wer Seattle for a scheduled service of our 2009 SMART car. After dropping the car off we started walking to the showroom area of the dealership. We were met by both a limited edition Coco edition SMART car as well as Brandon Kindle. We approached him, not like other dealers where you feel you are a salesman's prey. After talking to Brandon, very apparent he was well informed and schooled on the SMART brand we ended up in a test drive of the vehicle. Talk about no pressure no hassle salesmanship. We were allowed to take the vehicle by ourselves with a smile from Brandon as he sent us on our way. As we were out on our test drive my husband stated if Brandon was a good salesman he would be working some numbers while we were out. Upon our return, and as my husband thought Brandon had done his homework and had most all the information completed as a proposal if we wanted to purchase the vehicle. Not only were we impressed with this about Brandon, but we we were discussing deals he took our word about another vehicle we had that was not at the dealership and worked some more magic. While we were out ton our second test drive, driving a Mercedes Benz ML 350 Bluetech Brandon again worked his magic and when we came back he had done his homework and had some more numbers ready for us. After some consideration we decided to purchase the SMART and the Mercedes. Not bad for going in for a service and leaving the dealership with 2 brand new vehicles. So what can I say accept I guess it would be a testament to Brandon and his customer service that these sales even took place. Brandon was a true professional and we look forward to building a relationship with him. If you are looking for a SMART or a Mercedes Benz vehicle we highly recommend Mercedes Benz of Seattle and Brandon Kindle. More

Our experience was very nice, Adbi was very professional and knowledgeable about being a great customer focus and made my daughter and her husband very comfortable at all times because they are both deaf an and knowledgeable about being a great customer focus and made my daughter and her husband very comfortable at all times because they are both deaf and you know it is very hard to communicate. He explained everything in detail and the most important thing he listen to her needs. Thank you Adbi for your service. More

The sales experience at Mercedes-Benz of Seattle was superb. I was given prompt attention by everyone there, from the receptionist to the manager to the guys who washed the cars. Everyone answered my superb. I was given prompt attention by everyone there, from the receptionist to the manager to the guys who washed the cars. Everyone answered my questions without hesitation and were obviously enthusiastic about the cars they were selling. (The sales staff texted me additional photos of the car from their personal phone and the receptionist even helped to get me lunch delivered while my paperwork was being done.) More

Alan's knowledge regarding all the Mercedes models is truly remarkable. He made a comparison between models with standard features and packages offered. He went out of his way to accommodate my prefer truly remarkable. He made a comparison between models with standard features and packages offered. He went out of his way to accommodate my preferences. Coordination with the Finance Department was extremely smooth, thank to Troy. On my way out with a new Mercedes, I felt trust has been established. I will definitely send prospective buyers - their way. More

My experience with Sergey Makhanov and Anetha Baccetti was incredibly wonderful. Anetha listened to my needs, asked the right questions and located a car that was the best fit for me from a financial an was incredibly wonderful. Anetha listened to my needs, asked the right questions and located a car that was the best fit for me from a financial and preference standpoint. She remembered me from when I last purchased my car from Barrier Motors in Bellevue over two years ago and unfortunately I did not have the best experience with Barrier. Anetha truly took care of me and delivered on her promise to provide me outstanding service. My father and I were both very impressed by her level of customer service! I couldn't be happier with my car and I will certainly share my experience with all my friends and family. -Marjan Nadji More

It was a really nice experience and i really appreciate the patience and kindness I have received from the employees. Since I'm from another country, it takes more time for me to understand everything and the patience and kindness I have received from the employees. Since I'm from another country, it takes more time for me to understand everything and make the decision. But I didn't have any uncomfortable feelings because the employee was really nice and it made me really relaxed and happy during the process. More

I had a great experience with Mercedes- Benz of Seattle. I had a great experience with Mercedes- Benz of Seattle. Phil Petty was the sales Consultant and he let me take my time. He is a great access to Mer I had a great experience with Mercedes- Benz of Seattle. Phil Petty was the sales Consultant and he let me take my time. He is a great access to Mercedes- Benz dealership in Seattle. Thank you Phil I am enjoying me E350. and thank for showing my wife and I how to use all the buttons and everything on the car. You are the best. Robert Nelson More

In the 60 years I have been driving, I have owned 25 In the 60 years I have been driving, I have owned 25 cars, purchased in the UK, Malaysia, Germany, Belgium and the USA. I have necessarily met and In the 60 years I have been driving, I have owned 25 cars, purchased in the UK, Malaysia, Germany, Belgium and the USA. I have necessarily met and done business with many motorcar salesmen, good, bad and indifferent. By the way, I had the pleasure of visiting the MB factory at Sindelfingen to collect two 240Ds, one with UK specs and another for the US which I imported into the USA when I left the British Army and emigrated here in 1980. In 2013, I decided to buy a new car and set my sites on a Mercedes Benz SUV which I wanted to buy in Seattle rather than Palm Desert CA where I have a Winter home. Good fortune lead me to Derek Bondo who had just the vehicle I was looking for. In spite of the fact that I was still in Palm Desert and the SUV in Seattle, I was able, because Derek is so good at his job, to purchase the vehicle with complete confidence and with no misgivings whatsoever. Nothing was too much trouble for Mr. Bondo, who with his excellent manners, expertise, patience and sense of humour answered my many and varied questions with equanimity. It is a great pleasure to recommend Derek Bondo of Mercedes Benz of Seattle to any potential customer who has a need for a new or second hand vehicle. With best regards. More

I highly recommend this Dealership and Salesman for the assistance provided in our car purchase. I can't remember a more unique and pleasurable car buying experience (at a great price). I appreciate the assistance provided in our car purchase. I can't remember a more unique and pleasurable car buying experience (at a great price). I appreciate the professionalism, courtesy, and demeanor of Derek during the negotiations and final sale. The support staff was extremely helpful and made the process almost seamless. I wish you the best, and hope you have a long and prosperous career with Mercedes Benz and look forward to future purchases from you. More

I was interested in a new SUV and focused my attention on the ML and Audi. (I had a BMW X5, so wanted a change of pace.) After reading the dealer reviews of the local Audi dealers, I thought I'd start firs the ML and Audi. (I had a BMW X5, so wanted a change of pace.) After reading the dealer reviews of the local Audi dealers, I thought I'd start first with Mercedes. Mercedes of Seattle got the best write ups and I noticed that Alan's name kept on popping up with good reviews. I did not know Alan previously, but contacted him. He was very pleasant and easy to work with. One thing I can't stand is the hard pressure sell. Alan was very mellow and easy going on the whole process. Initially, we were not able to come together on a deal that met my budget, but we were eventually able to work something out. I would recommend you ask for Alan if you are in the market for a Mercedes. More