Mercedes-Benz of Seattle

Service John Glover was professional, his team got me out sooner , then what was predicted. Parts are at the dealership, labor cost a bit high. Thank John Glover was professional, his team got me out sooner , then what was predicted. Parts are at the dealership, labor cost a bit high. Thank More

Very very great customer service I was having some issues with my car media entertainment device and everything got fixed.thanks to all Brian and all the great team at mb seattle I was having some issues with my car media entertainment device and everything got fixed.thanks to all Brian and all the great team at mb seattle More

BILL IS AMAZING. I RECOMMEND BILL BELLECOURT TO ALL MY FRIENDS AND FAMILY FOR THEIR AUTO SERVICE. HE IS AMAZING AND FRIENDLY, I WILL DEFINIATELY BE BACK TO SEE HIM I RECOMMEND BILL BELLECOURT TO ALL MY FRIENDS AND FAMILY FOR THEIR AUTO SERVICE. HE IS AMAZING AND FRIENDLY, I WILL DEFINIATELY BE BACK TO SEE HIM More

Professional, Concise, Fair. John Glover and the service team are excellent! Every step of the way is explained thouroughly, no surprises. I recommend this service team to anyone. John Glover and the service team are excellent! Every step of the way is explained thouroughly, no surprises. I recommend this service team to anyone. More

Emi Balan was a rockstar Emi was above and beyond in his help and guidance while navigating me through the leasing process. He was kind, patient, and answer all of the questi Emi was above and beyond in his help and guidance while navigating me through the leasing process. He was kind, patient, and answer all of the questions that I had. I highly recommend him to everyone! More

Survey Happy with the certified purchase. Initial detail of car left a lot to be desired, but that was corrected. Also, some confusion as to whether Mbrace i Happy with the certified purchase. Initial detail of car left a lot to be desired, but that was corrected. Also, some confusion as to whether Mbrace is available - told it wasn’t yet MBUSA contacted me to get it set-up (?). Sales associate (product concierge) Bright Friday was easy to deal with - personally made it a pleasant experience. More

Excellent - hassle free Service was on point - completed work as promised (no attempt at service “up charge”). SA (Bob Barlow) is a good communicator and put me at ease - kno Service was on point - completed work as promised (no attempt at service “up charge”). SA (Bob Barlow) is a good communicator and put me at ease - knows his stuff and is obviously customer focused (in a “real” way) More

Disappointed with my visit I took my 2009 cls 550 amg Into be serviced an asked them to do a full inspection, being I just recently purchased it. They came back with $6700 worth I took my 2009 cls 550 amg Into be serviced an asked them to do a full inspection, being I just recently purchased it. They came back with $6700 worth of work witch most of was covered under warranty unfortunately they wouldn’t provide a loaner after we spent all day at the dealership they stated if we didn’t purchase the vehicle from them, that they would not provide a loaner for us , which is one of the most ridiculous things I’ve ever heard especially considering the amount it cost and the time my vehicle will be in the shop . Long story short I went to Mercedes of Tacoma in Fife and did the repairs to their shop and got a loaner from them and was very satisfied . More

Patrick Linke did an awesome job for us. We brought our motorhome to Mercedes for an oil/filter change and to check out a vibration that we encountered on our shakedown cruise after picking u We brought our motorhome to Mercedes for an oil/filter change and to check out a vibration that we encountered on our shakedown cruise after picking up our "NEW" motorhome, which I thought was an alignment problem. We are getting ready to drive our motorhome back to Alaska and wanted to make sure everything was right before we did so. Turns out it was a tire with a defect. Patrick did a great job of concluding what the problem was and getting the "right" people to own up to the responsibility to properly taken care of the problem. He had "all" parties involved in his interest and did an most awesome job of bringing it to a conclusion. The next time we are back, and we will be back, in the lower 48 and need some sort of service I will most definitely looking for Patrick up to give us a hand. Thank you most sincerely from me and my wife, Roxy, for the wonderful care, and constant updates that YOU did for us. More

Brakes prompt and courteous. scheduled our brake job right away and had the job done within the same day. Liz and John always are on the spot! prompt and courteous. scheduled our brake job right away and had the job done within the same day. Liz and John always are on the spot! More