Mercedes-Benz of Seattle

My van had a oil leak they were able to take it in right away replaced the turbo and gaskets and cleaned up the oil van is working better now they covered it under warranty which I really appreciate they we away replaced the turbo and gaskets and cleaned up the oil van is working better now they covered it under warranty which I really appreciate they were able to do a oil change also and they did a good job with that I only complaint that communication wasn’t the best which is very important when the van is used for our business and I had a hard time rescheduling my customers. That customer texting app that they use also does not work I respond and send text but I get no reply. More

Total breath of fresh air. The service provided consistently exceeds my expectations. Their ongoing desire to develop meaningful partnerships is much appreciated. The service provided consistently exceeds my expectations. Their ongoing desire to develop meaningful partnerships is much appreciated. More

I had a good experience with this dealership. I just wish the date I made my actual appointment for they could have called me to inform me there were no loaner cars available for the remaining da I just wish the date I made my actual appointment for they could have called me to inform me there were no loaner cars available for the remaining day after I had already put in a request days prior. I drove all the way to Seattle Mercedes after requesting to get work off early to be able to drop off my car to get maintenance done. When I arrived they had informed me no more loaner cars were available. It did make me upset that I wasted my working hours to be able to do this. Arby did take accountability and apologized for the inconvenience and got me in a couple days later after work to drop off my car and provided me with a loaner. I just wish I got a phone call beforehand on my actual appointment date and they could’ve switched my appointment time over the phone. More

Scott was very helpful and a pleasure to work with. I’ll be back next time I need help with my car. I’ll be back next time I need help with my car. More

Always a great experience with Service at Mercedes of Seattle! Bill is awesome to work with and makes it so easy! Seattle! Bill is awesome to work with and makes it so easy! More

I recently had my Mercedes in the shop for a comprehensive 3-week service, and I cannot express how impressed I am with outstanding service provided by Jason Pascual. From the moment I dropped o comprehensive 3-week service, and I cannot express how impressed I am with outstanding service provided by Jason Pascual. From the moment I dropped off my vehicle, Jason and Mercedes Benz of Seattle went above and beyond to keep me informed every step of the way. Jason Pascual's professionalism and dedication to customer satisfaction are truly commendable. He made what could have been a stressful experience seamless and reassuring. Great service by the Mercedes Benz Seattle team! More

Great explanation of under carriage issue. Kept in the loop but missed my ferry home. Kept in the loop but missed my ferry home. More

Great service from Bill. Quick and easy drop off & pick up of my car. Bill clearly communicated what service would be done. Highly recommend Bill! Quick and easy drop off & pick up of my car. Bill clearly communicated what service would be done. Highly recommend Bill! More

Bill Bellencort as been my Service advisor forever. . Both he and Anesa are fabulous and on top of every service. . Both he and Anesa are fabulous and on top of every service. More

Bill Think was professional, friendly, and absolutely was the best service person I’ve ever had at Mercedes-Seattle and I’ve been there a long time. the best service person I’ve ever had at Mercedes-Seattle and I’ve been there a long time. More