Mercedes-Benz of Seattle
Seattle, WA
Filter Reviews by Keyword
By Type
1,406 Reviews of Mercedes-Benz of Seattle
My service advisor Bill is outstanding! Hassle free loaner option and kept my car overnight to make sure they had everything done without rushing. Hassle free loaner option and kept my car overnight to make sure they had everything done without rushing. More
MB of Seattle has consistently maintained high quality service over many years. Bill is and has been an excellent service representative from Routine annual service checks to problem solving specific is service over many years. Bill is and has been an excellent service representative from Routine annual service checks to problem solving specific issues. More
Mercedes Benz of Seattle is a well run dealership. They work well with their customers. And even if something doesn’t go as planned they will make it right. They have a top notch service department They work well with their customers. And even if something doesn’t go as planned they will make it right. They have a top notch service department. More
Al was amazing! He remedied a nearly one year situation. Great communicati On, kept me constantly updated on the status of my car. He remedied a nearly one year situation. Great communicati On, kept me constantly updated on the status of my car. More
I have always taken my GL450 to the Seattle Mercedes dealership for yearly maintenance and repairs because of their friendly service staff but more importantly because of their depth of knowledge and te dealership for yearly maintenance and repairs because of their friendly service staff but more importantly because of their depth of knowledge and technical skills. My most recent repair took some sleuthing to figure out what was wrong and the technician identified a wear&tear issue that was not surprising in an 11 year old vehicle but which would require a couple of extra days to fix. While waiting for the parts to arrive I was offered a free loaner car and the service team kept me apprised of their progress. Their thorough approach was reassuring and I now feel relaxed going into the summer travel season - I really don’t want to worry about my car breaking down halfway to Yellowstone or the Grand Tetons! I’ve always been pleased with the care I have received at the Seattle dealership and wouldn’t consider taking my car anywhere else. Thanks to Jason and the whole crew! More
Always a good experience! From William my service advisor to the shuttle drivers and anyone else that's checking on guests. From William my service advisor to the shuttle drivers and anyone else that's checking on guests. More