Mercedes-Benz of Seattle

Excellence! Friendly and engaging environment. Bill Bellecourt is my service consultant. I have the utmost confidence in all matters regarding the service of my vehicle. He is always professional, Bill Bellecourt is my service consultant. I have the utmost confidence in all matters regarding the service of my vehicle. He is always professional, knowledgeable and, of course, correct. If he suggests a needed service, I have no questions. More

Superior Service The service Personnel are helpful courteous and very knowledgeable. Everyone at the dealership seems to take a personal interest in you. Everything is The service Personnel are helpful courteous and very knowledgeable. Everyone at the dealership seems to take a personal interest in you. Everything is set up to ease the customers concerns and to make things very hospitable. More

Friendly and professional I worked with John Creseto and he was very friendly, professional and quick to respond to questions. He made purchasing my vehicle via email and phone I worked with John Creseto and he was very friendly, professional and quick to respond to questions. He made purchasing my vehicle via email and phone so easy! More

Great job! I made an online appointment and when I showed up, I was not on the list. The service was regular service B and I thought well I might be booted to an I made an online appointment and when I showed up, I was not on the list. The service was regular service B and I thought well I might be booted to another day. Nope! I was ushered over to Patrick who could not have been more kind, helpful, and reassuring. He was not worried that there was not an appointment on the books and proceeded to get me registered. I did find the mail and text confirmation and he looked at it yet by then my car was in the queue. So nice! I have had great experiences at Mercedes of Seattle. This was my first purchase from them and from start to finish, terrific customer service. More

Service enthusiasm. I really enjoy the process of this Bargain and I think every service representative is standing the customer's interests are taken into consideration. I really enjoy the process of this Bargain and I think every service representative is standing the customer's interests are taken into consideration. I strongly recommend my sales representative. Micheal Zheng. More

Very efficient car service appointment Contact with personnel was pleasant and efficient. I didn’t feel taken advantage of. Car runs well and they solved my problems. Pleasant staff to d Contact with personnel was pleasant and efficient. I didn’t feel taken advantage of. Car runs well and they solved my problems. Pleasant staff to deal with. More

Stori! Service Rep Stori Haug has been taking care of me through 3 vehicles and two dealerships. She has always been conscientious, cheerful and very helpful Service Rep Stori Haug has been taking care of me through 3 vehicles and two dealerships. She has always been conscientious, cheerful and very helpful. This dealership is good but Stori is awesome More

Excellent experience! Purchased a new car and had a very good experience. Both sales and service professionals were very helpful. Love the new car! Really appreciated the Purchased a new car and had a very good experience. Both sales and service professionals were very helpful. Love the new car! Really appreciated the time Bradley spent teaching me about the car. More

GREAT The decision of where to purchase a car was easy for me, Phil Smart is really the only choice, a dealership that could be trusted and is certain to be The decision of where to purchase a car was easy for me, Phil Smart is really the only choice, a dealership that could be trusted and is certain to be available in the years to come for any need that may arise. More

Recall Notice I was able to get an appointment within a few days. The entire process from check in to check out lasted an hour, as quoted. Arby was knowledgeable an I was able to get an appointment within a few days. The entire process from check in to check out lasted an hour, as quoted. Arby was knowledgeable and friendly. More