Mercedes-Benz of Seattle

Routine maintenance It didn't takes as long as expected which was great. Entire team was friendly and helpful. I appreciated that Charles ( the shuttle van driver) was It didn't takes as long as expected which was great. Entire team was friendly and helpful. I appreciated that Charles ( the shuttle van driver) was so accomodating and was able to pick me up a little sooner than we had agreed upon. More

Lease return Came in for service, lease return, and to talk about cpo inventory. Everyone was very helpful and professional. Service staff had great communication Came in for service, lease return, and to talk about cpo inventory. Everyone was very helpful and professional. Service staff had great communication and speed. John in sales was very helpful. It felt more like I was talking to a friend that knew a lot about mercedes, than a sales person. Mercedes service is definitely one of the benefits of ownership. More

Great service Very good service by the team at MB of Seattle. Went out of their way to meet our needs. Thank you for all your help! Very good service by the team at MB of Seattle. Went out of their way to meet our needs. Thank you for all your help! More

Recall installation This service was due to airbag grounding issue on steering column. MB of Seattle was very accomodating, performed my service quickly and were able to This service was due to airbag grounding issue on steering column. MB of Seattle was very accomodating, performed my service quickly and were able to schedule my appointment on short notice. More

This dealership is the best ! I love love love my Mercedesvan. The service dept not only work on my van but my 350SLK..they are so helpful and follow through on all my needs. So fr I love love love my Mercedesvan. The service dept not only work on my van but my 350SLK..they are so helpful and follow through on all my needs. So friendly and willing to go the extra mile! More

ABS/ESP/Cruise control problem Addressed problem and explained what they discovered was the issue. was along day as they were busy and told me they had some people call in sick. The Addressed problem and explained what they discovered was the issue. was along day as they were busy and told me they had some people call in sick. They did get everything done. More

Mercedes-Benz of Seattle is my favorite dealership in Washington. They have excellent service and great communication. Quality of service and friendliness is also excellent. is my favorite dealership in Washington. They have excellent service and great communication. Quality of service and friendliness is also excellent. More

I expected a little more The car was brought in with a specific problem and that was fixed satisfactorily. Upon driving away from the dealership, I found that a turn indicato The car was brought in with a specific problem and that was fixed satisfactorily. Upon driving away from the dealership, I found that a turn indicator light bulb was burned out and no mention of it was made to us. I would have thought there would be a "standard safety check" any time a vehicle is brought in for service... apparently not. I'm rather disappointed. More

Vehicle always taken care of I have been going to this dealership for over 14 years. Never a poor experience. Employees always helpful and are concerned that you and your vehic I have been going to this dealership for over 14 years. Never a poor experience. Employees always helpful and are concerned that you and your vehicle are taken care of. More

Assigned serivce manager is amazing . My direct service representative Bob Barlow is amazing . But the general service manager could not manage to see his way clear to grant the detailing My direct service representative Bob Barlow is amazing . But the general service manager could not manage to see his way clear to grant the detailing team permission to service my car in spite of my leaving it with them for more than a week. My bad. I thought I bought a Mercedes and that meant something. . More