Mercedes-Benz of Seattle

Satisfied Customer!!!!!!!!!!!! I recently brought my car in for routine service and I have to say the service I received was excellent. Stori Haug was my service representative and I recently brought my car in for routine service and I have to say the service I received was excellent. Stori Haug was my service representative and went above and beyond to make the experience as smooth as possible. She is a friendly, professional and a real asset to your team. The driver that took me home was friendly as well. Service was completed in a reasonable amount of time and my car was clean and vacuumed... which is always greatly appreciated. When my car was ready Stori called me an uber because the van was not available. All in all 5 stars were earned by your whole team. Thank you so much! Karen Grose More

Love the folks at Mercedes I was out of town and my husband took care of getting my brakes fixed. He was short on time and Mercedes made it easy and quick. Thanks! I was out of town and my husband took care of getting my brakes fixed. He was short on time and Mercedes made it easy and quick. Thanks! More

Great job Great customer service and the environment was great as well every time I go is always a good experience. They also care about my car. Great customer service and the environment was great as well every time I go is always a good experience. They also care about my car. More

You guys are excellent From Janelle to the entire team ,oh let me not for get Al ,you guys are doing it right;relationship selling and service parts the whole thing feels ri From Janelle to the entire team ,oh let me not for get Al ,you guys are doing it right;relationship selling and service parts the whole thing feels right! More

Got all of the work done in a timely fashion. Everyone is always cordial and helpful and very professional. It is not the cheapest place to get work done but its worth it to be treated nicely and Everyone is always cordial and helpful and very professional. It is not the cheapest place to get work done but its worth it to be treated nicely and have faith in the work More

BILL IS AMAZING. as usual! Seriously could not be happier with Bill and Samantha in service. Thank you so much for making us feel like a priority, every time we walk in its lik Seriously could not be happier with Bill and Samantha in service. Thank you so much for making us feel like a priority, every time we walk in its like VIP service. Thanks again More

Excellent service provided I had a sudden engine problem through icon of engine mark in yellow at the front panel. I visited at the desk of my specialist to check it without I had a sudden engine problem through icon of engine mark in yellow at the front panel. I visited at the desk of my specialist to check it without any advance appointment. He took care of it immediately and completed the repair work , skipping his lunch time. More

Poor communication on what is additional charge eventhough the vehicle under warranty. They always try to put some amount for you to pay. They problem still didnt get fi on what is additional charge eventhough the vehicle under warranty. They always try to put some amount for you to pay. They problem still didnt get fixed with brakes issue. More

Service I received a letter that there's a recall in my Mercedez Benz and I needed to call and set up appointment. I called and happy that they were able to g I received a letter that there's a recall in my Mercedez Benz and I needed to call and set up appointment. I called and happy that they were able to give me the time and day requested. Staff were friendly. More

Had a very pleasant experience in the showroom I was talking to Michael Zheng and Bright Friday in the showroom. Everything was well organized and went on smooth apart from the long wait which migh I was talking to Michael Zheng and Bright Friday in the showroom. Everything was well organized and went on smooth apart from the long wait which might have been due to the Saturday rush. More