Mercedes-Benz of Seattle

Failure to record my scheduled appointment. I scheduled an appointment with one of the service operators for a factory repair on the door locking system on a day when I could obtain a loaner veh I scheduled an appointment with one of the service operators for a factory repair on the door locking system on a day when I could obtain a loaner vehicle for transportation back to my residence. When I arrived at the service center, there was no record of my appointment and no loaners available. The service was complete successfully but the I was very disappointed that my scheduled appointment was not on the service books and I had find other transportation back to my residence. More

Recalled services & parts replacement My service specialist is Stori Haug; she is consistent and provides excellent services and she is the kindest and most considerate person I have worke My service specialist is Stori Haug; she is consistent and provides excellent services and she is the kindest and most considerate person I have worked with at this dealership! More

Great custom service skill:) Professional dealer shop and excellent service skill. My service specialist is Johnny Chan, he is very knowledgable and carries a great personallity t Professional dealer shop and excellent service skill. My service specialist is Johnny Chan, he is very knowledgable and carries a great personallity to work with... More

They got the job done in a short amount of time. Every time I come in for service work the staff is knowledgeable and helpful. The wait times are reasonable considering the level of work that is perf Every time I come in for service work the staff is knowledgeable and helpful. The wait times are reasonable considering the level of work that is performed. More

First class all the way My experience at Mercedes-Benz of Seattle was everything I had hoped for. A professional laid back atmosphere made it a stress free pleasant experien My experience at Mercedes-Benz of Seattle was everything I had hoped for. A professional laid back atmosphere made it a stress free pleasant experience. I will be back! More

Great experience! Highly recommend I had a great experience with Mercedes of Seattle. My sales representative, Michael Franzi, was very professional, courteous, and through. He was not I had a great experience with Mercedes of Seattle. My sales representative, Michael Franzi, was very professional, courteous, and through. He was not pushy and made the experience very pleasant. I also found everyone else in the dealership to be very helpful from the sales manager, David, to the delivery person who was the expert on the AMG features. I highly recommend this dealership. More

The best in friendliness of the salesman, service personnel Bright Friday is the best salesperson and very helpful,patient. Bill Belcourt is another best service person with his hospitality . This is the shorte Bright Friday is the best salesperson and very helpful,patient. Bill Belcourt is another best service person with his hospitality . This is the shortest time I spend at the dealership and was able to home with s new car More

Wonderful people, true to their word Unlike other dealerships I have visited within the past 3 years I found Mercedes Benz Seattle to be honest, fair, completely customer-focused, and a d Unlike other dealerships I have visited within the past 3 years I found Mercedes Benz Seattle to be honest, fair, completely customer-focused, and a delight to do business with. Leasing a new vehicle has never been this easy and stress-free! More

Great people to work with highly recommend it Great sales people to work with. Also very responsible management. Highly recommend it. I just bought a Mercedes sprinter van I really love it thank Great sales people to work with. Also very responsible management. Highly recommend it. I just bought a Mercedes sprinter van I really love it thank you More

Sprinter van SRS light This Roadtrek has had a recurring problem with the SRS Warning light. After multiple yr0ips to different Merceds dealers and bills in excess of $2k, S This Roadtrek has had a recurring problem with the SRS Warning light. After multiple yr0ips to different Merceds dealers and bills in excess of $2k, Sam and her team at Seattle Mercedes were finally able to resolve the issue. More