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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.6
807 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 807 reviews

July 20, 2024

Knowledgeable, concerned and helpful. I felt my vehicle was in good hands. Scott explained everything very well. More

by SuzanneO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Jul 22, 2024 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 18, 2024

Mohammed Fakory is my service advisor and he is an absolute pleasure to deal with! More

by rguerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
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Jul 19, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy Mohammed Fakory could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 16, 2024

Sales staff were knowledgeable and efficient. Vehicle was ready on time and paperwork processing was quick. More

by purchasing
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sydney pinkos
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Jul 17, 2024 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 11, 2024

I appreciate the accommodations made for me in consideration of a difficult situation at home. Neal was professional, understanding, thorough, efficient, and most importantly kind. Special thanks More

by klmagic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey, the woman who checked me in, the val, & the woman who handled payment
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Jul 12, 2024 -

Mercedes-Benz of Scarborough responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2024

Tom was cheerful and very helpful. In addition to taking care of my tire issue, my car was well cared for with a 24 point check and car wash, which I greatly appreciated! More

by Happydriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Jul 12, 2024 -

Mercedes-Benz of Scarborough responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2024

I’m giving April and the service department a five star because they have worked under miserable conditions during the construction and still managed to function. Soon I hope the service department will be More

by rspringelmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
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Jul 13, 2024 -

Mercedes-Benz of Scarborough responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 10, 2024

Neal did a great job taking care of my appointment and keeping me updated on the status of my vehicle. More

by Maria.Higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal
Report | Print
Jul 11, 2024 -

Mercedes-Benz of Scarborough responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

Dealer does nice work and keeps our car working at its best. Thank you for your help More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Jul 11, 2024 -

Mercedes-Benz of Scarborough responded

Hi Joe, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2024

Service for what I brought in was quick, the diagnosis of everything else took a long time, but was informative. More

by Deanmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Report | Print
Jul 18, 2024 -

Mercedes-Benz of Scarborough responded

Deanmiller, Thank you for taking the time to provide feedback on your visit to our service center. We sincerely apologize for the extended wait time you experienced, as we understand that your time is valuable. Ensuring your satisfaction is our ultimate goal and we hope to have the opportunity to assist you again in the future. Thank you,

June 19, 2024

Great service and very attentive! ! They always can get you in when there is a problem. More

by elleni18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Jun 19, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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