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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
4.7
1,061 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 1,061 reviews

January 16, 2026

MB of Scarborough is where we bought our coach 4 months ago. We recently had a few warranty items taken care of by Scott Joys. However one item was the refrigerator which needed a new panel replacement c More

by ronbruno
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Joys - 5 stars
Report | Print
January 16, 2026

Amazing people. For a large dealership they hold community values and relations with their customers in high regard. I am proud to say I am part of their community. More

by Cyprian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Street, Neal Hickey, Brandi Lawler
Report | Print
January 14, 2026

The reason I will keep going there is due to Zoe my service advisor. If you're looking to purchase, I recommend Colin or Sydney. More

by terp97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe
Report | Print
Jan 16, 2026 -

Mercedes-Benz of Scarborough responded

Hi, we're happy you found Zoe, Colin and Sydney to be so supportive during your experience here at Mercedes-Benz Scarborough. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2026

Neal is a great service advisor. He always listens well and provides first rate service. The atmosphere at the dealer is professional and friendly. Your Technician Chris went above a More

by boisvert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey , Brandi Lawler
Report | Print
Jan 16, 2026 -

Mercedes-Benz of Scarborough responded

Hi, we're happy you found Neal and Chris to be so supportive during your experience here at Mercedes-Benz Scarborough. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 14, 2026

Best experience buying a car in 40+ years Great service Great people Amazing value Honest negotiations More

by pjnygren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stathi Papanikolaou, Jared Young, Brandi Lawler
Report | Print
Jan 15, 2026 -

Mercedes-Benz of Scarborough responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz Scarborough. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2026

Excellent service and great communication. Neal was great to deal with and stayed in constant contact with me. I would highly recommend them. More

by Markcobb8616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey, Brandi Lawler
Report | Print
Jan 15, 2026 -

Mercedes-Benz of Scarborough responded

Hello, thank you for your kind review; we are happy to pass along your comments to Neal  here at Mercedes-Benz Scarborough! Thanks again for the recommendation, and have an amazing day!

January 13, 2026

The Service was quick & efficient and My Car was washed & vacuumed. It was vey Much appreciated More

by suekorobkin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall- a woman
Report | Print
Jan 15, 2026 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2026

Staff is always friendly and attentive. Neal Hickey, my service advisor is always the ultimate professional and always helpful and efficient. More

by edonohue124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey
Report | Print
Jan 14, 2026 -

Mercedes-Benz of Scarborough responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2025

Service met my expectations and was completed in a timely manner. Also appreciated car wash More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Jan 02, 2026 -

Mercedes-Benz of Scarborough responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2025

Repairs not completed professionally and invoices have none existing parts and labor waiting to hear from the dealership More

by Dennis Efstathiou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Dec 27, 2025 -

Mercedes-Benz of Scarborough responded

Dennis,  Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations, and we take concerns like this very seriously. We would appreciate the opportunity to review your repair order in detail, specifically regarding the work performed and the invoice items you referenced. Our goal is always to ensure repairs are completed properly and that all charges are clearly explained and accurate. Please contact me directly so we can discuss your concerns further and work toward a resolution. We value your business and would like the opportunity to make this right. Sincerely,  Michael Street Service Director - Mercedes-Benz Scarborough

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