Mercedes-Benz of Scarborough

Excellent service and very friendly staff. They explained everything clearly, completed the work professionally, and made the whole process easy. Thank you! They explained everything clearly, completed the work professionally, and made the whole process easy. Thank you! More

They performed routine service on my car and did a state inspection. All was completed as expected. inspection. All was completed as expected. More

Very efficient and caring. Ran an extra diagnostic for me because the vehicle had been in storage for 9 months. As an extra bonus, I left with a car as clean as it was the day Ran an extra diagnostic for me because the vehicle had been in storage for 9 months. As an extra bonus, I left with a car as clean as it was the day I bought it. The facilities are wonderful — plenty of waiting space and excellent snacks and beverages to help while away the time. More

Very nice dealership, Eric was our salesman and we really enjoyed meeting and working with him. From test drive to delivery, he made the experience smooth and rewarding! enjoyed meeting and working with him. From test drive to delivery, he made the experience smooth and rewarding! More

No one answers the phone. I tried several to call to set up appointment. No answer, no response to message left. Finally went to the store!! Costs have increased. Guess we ha I tried several to call to set up appointment. No answer, no response to message left. Finally went to the store!! Costs have increased. Guess we have to pay for the new store front. Also communication during service is essentially non existent. They don’t call or text to let you know status or if they will miss the promised date. Hopefully the mechanics are still ok. It’s the only reason they got 3 stars. More

Superb customer service with timely repair availability. Scott the sprinter rep, is an expert and knows what to ask to get to the root of an issue. Especially like the service tech video used for final re Scott the sprinter rep, is an expert and knows what to ask to get to the root of an issue. Especially like the service tech video used for final repair approval...great use of technology. Satisfied as always! More

Everyone was ever so helpful, and the drivers who brought my vehicle back were absolutely wonderful people. I praise everybody there at the dealership. my vehicle back were absolutely wonderful people. I praise everybody there at the dealership. More

Went for the services. The job was done within the reasonable time. The customer service representative - Emily - was extremely helpful in explaining the issues and the sol The job was done within the reasonable time. The customer service representative - Emily - was extremely helpful in explaining the issues and the solutions! More

I was acknowledged that I was there immediately and Service was quick and everyone was very polite Service was quick and everyone was very polite More

Zoe is a truly outstanding service advisor. I found it nice to get a $200 discount on B service. All work was done very professionally and on time. This dealership is far better than my home de I found it nice to get a $200 discount on B service. All work was done very professionally and on time. This dealership is far better than my home dealership in Jacksonville, FL (Fields). More