Mercedes-Benz of Scarborough

I have purchased two cars from Prime Motorcars in the past three years. The second was just a few months ago. Both deals involved a trade. The process was easy for both cars, and I know I got a great dea past three years. The second was just a few months ago. Both deals involved a trade. The process was easy for both cars, and I know I got a great deal on the cars I purchased as well as the trades. Art Starr was helpful, knowledgeable and most important straightforward. Prime will be the first place I look for my next car. More

i went there to buy a mercedes ml bluetec, i walk into the dealership and say the manager of the store and started to talk with him about the car and the next thing i ended up buying the car of my dreams the dealership and say the manager of the store and started to talk with him about the car and the next thing i ended up buying the car of my dreams and it get 30 miles per gallon, this man sells cars here and make sure you get the car of your dreams without a hassle here, i will keep him in my mind the next time i need a new set of wheels he will be the first thing on my list to call here. the dealership was awesome everyone was pleasant here and keep helping out. i would highly recommend this dealership the next time i buy a car. More

Very few words needed to explain how was handled. Everything smooth and as stated. Kept me updated regarding status of vehicle as changes occurred. Simply A-One in every detail. Have had the sam Everything smooth and as stated. Kept me updated regarding status of vehicle as changes occurred. Simply A-One in every detail. Have had the same excellence when having vehicles serviced. Elizabeth excellent service writer. More

Carl, You and your dealership did absolutely Carl, You and your dealership did absolutely everything you promised. It was wonderful dealing with an organization with the utmost of integrit Carl, You and your dealership did absolutely everything you promised. It was wonderful dealing with an organization with the utmost of integrity. I always "sing the praises of LL Bean" whose corporate is in Maine and now I've found an auto dealership that also exceeds the expectations of their customer. I appreciate all your efforts to have my wife in her new E350. She is thrilled. Keep up the good work-it's appreciated. Have a pleasant holiday, Ken Wade More

I stopped by on a Tuesday afternoon to look into a used E-class. I spent 10 minutes in the showroom, nobody approached me. There was another customer waiting for their sales person, apparently they had som E-class. I spent 10 minutes in the showroom, nobody approached me. There was another customer waiting for their sales person, apparently they had some after the sale issue. Their sales person was in the back somewhere and was reminded 3 times over 20 minutes that they had a customer waiting for them. Their saleslady finally came out, was a bit rude and disappeared a minute later. The saleslady didn't offer to help me, just disappeared in the back again. The customer left, not looking very happy. I went outside and looked at some of the cars in the lot, spent about 5 minutes, then back in the showroom for another 5 minutes. One salesman was wondering around the sales floor talking on his cell phone regaling to someone his weekend adventures. Another salesman was talking to his wife about the kids were going to be doing that evening. There was a person in a glass enclosed office who looked up at me several times... never got up to offer any help. After about 25 minutes of no help, I finally left. I sent an email to the dealership manager about my experience, I received no reply. More

I saw the C300 on the internet and on a whim stopped by the dealership. The salesman, Jared, was friendly, up front and very honest. He took time to take a test drive with my husband and I and then spent the dealership. The salesman, Jared, was friendly, up front and very honest. He took time to take a test drive with my husband and I and then spent a lot of time with us talking about the vehicle, its available options and just about everything else. He couldn't have been more helpful. We thoroughly enjoyed working with him and recommend him to anyone. It was a very professionally operated dealership with experienced and knowledgeable salesmen. They didn't have the exact vehicle I wanted on their lot and worked diligently to find me just what I asked for! I was extremely impressed when he personally delivered my new car to me at my home and spent as much time as was needed to go over in detail the options on the car. Well done and it was a pleasure working with all of you. More

I called this dealership looking for a new 2008 mercedes CL550 that they had listed on the internet. I spoke with Kathy and discussed the car and price that I wanted. She was very friendly and knowledgeable CL550 that they had listed on the internet. I spoke with Kathy and discussed the car and price that I wanted. She was very friendly and knowledgeable throughout the entire transaction. I explained that I was very nervous about buying a high end car sight unseen. I asked her to e-mail me numerous pictures. She sent all the photos that I asked for. Dan (the sales manager) also assured me that the car was in perfect condition. This entire transaction was done long distance without me ever entering the dealership. The car was delivered two days later in a closed truck. It was wrapped in two blankets like a baby. This was totally a great experience. I would highly reccommend Prime motor cars. Work with Kathy, she's great! More

I was not entirely serious about purchasing a car at this time and was waivering between a mercedes and a BMW - and leaning toward the BMW. However, after the time that the sales person (Kathy)took to allow time and was waivering between a mercedes and a BMW - and leaning toward the BMW. However, after the time that the sales person (Kathy)took to allow me to review, test drive, and negotiate - I ended up choosing the benz. Kathy was exceelent in terms of service - not aggressive but did her best to understand my needs, and then match me with an appropriate vehicle. She followed up with me periodically - but was not annoying or pressuring whatsover. I am thrilled about my car and extremely pleased with the service that I received from Kathy - and also from her Manager Robert, who was consulted periodically through the sales process. Great team, classy car! I am thrilled about my experience and my car of course! More