Mercedes-Benz of Scarborough

We ended up at Prime Mercedes benz as the result of a very over aggressive salesman at a car lot just down the road that had the same vehicle we purchased. We were lucky enough to be greeted by Art whil very over aggressive salesman at a car lot just down the road that had the same vehicle we purchased. We were lucky enough to be greeted by Art while looking at the vehicle and from there we new this was the dealship and salesman we wanted to deal with. Very knowledgeable and a joy to work with. We've already recommended two friends to contact Art for their next purchase. The service dept is excellent as well. All aspects of this dealship are top notch and what you would expect from a Mercedes dealer. More

Art was perceptive, had a thorough product knowledge and quite personable. His conduct seemed to reflect on the overall dealership philosophy as everyone I met was knowledgeable and very helpful. I am comfo quite personable. His conduct seemed to reflect on the overall dealership philosophy as everyone I met was knowledgeable and very helpful. I am comfortable recommending Art and Prime Mercedes to my friends. More

Individuals accommodated USAA pricing guidelines and were ultimately negotiable regarding a trade in. Friendly, courteous, detail oriented sales professionals are clearly good for business. Highly recomm ultimately negotiable regarding a trade in. Friendly, courteous, detail oriented sales professionals are clearly good for business. Highly recommended. Respectfully, Dean Glazier More

Purchased 3rd new car in two years. The Number 5 check offs say it all...Just great. Excellent is a better word. Could not pick up last auto, so delivered in enclosed trailer and Sandy Tholl arrived wit offs say it all...Just great. Excellent is a better word. Could not pick up last auto, so delivered in enclosed trailer and Sandy Tholl arrived with the driver and spent all the time we needed going over all the details of the auto purchased. That is 80 miles one way. Needed another serviced, picked up and delivered in the enclosed trailer. Wonderful. More

I have purchased two cars from Prime Motorcars in the past three years. The second was just a few months ago. Both deals involved a trade. The process was easy for both cars, and I know I got a great dea past three years. The second was just a few months ago. Both deals involved a trade. The process was easy for both cars, and I know I got a great deal on the cars I purchased as well as the trades. Art Starr was helpful, knowledgeable and most important straightforward. Prime will be the first place I look for my next car. More

i went there to buy a mercedes ml bluetec, i walk into the dealership and say the manager of the store and started to talk with him about the car and the next thing i ended up buying the car of my dreams the dealership and say the manager of the store and started to talk with him about the car and the next thing i ended up buying the car of my dreams and it get 30 miles per gallon, this man sells cars here and make sure you get the car of your dreams without a hassle here, i will keep him in my mind the next time i need a new set of wheels he will be the first thing on my list to call here. the dealership was awesome everyone was pleasant here and keep helping out. i would highly recommend this dealership the next time i buy a car. More

Very few words needed to explain how was handled. Everything smooth and as stated. Kept me updated regarding status of vehicle as changes occurred. Simply A-One in every detail. Have had the sam Everything smooth and as stated. Kept me updated regarding status of vehicle as changes occurred. Simply A-One in every detail. Have had the same excellence when having vehicles serviced. Elizabeth excellent service writer. More

Carl, You and your dealership did absolutely Carl, You and your dealership did absolutely everything you promised. It was wonderful dealing with an organization with the utmost of integrit Carl, You and your dealership did absolutely everything you promised. It was wonderful dealing with an organization with the utmost of integrity. I always "sing the praises of LL Bean" whose corporate is in Maine and now I've found an auto dealership that also exceeds the expectations of their customer. I appreciate all your efforts to have my wife in her new E350. She is thrilled. Keep up the good work-it's appreciated. Have a pleasant holiday, Ken Wade More

I stopped by on a Tuesday afternoon to look into a used E-class. I spent 10 minutes in the showroom, nobody approached me. There was another customer waiting for their sales person, apparently they had som E-class. I spent 10 minutes in the showroom, nobody approached me. There was another customer waiting for their sales person, apparently they had some after the sale issue. Their sales person was in the back somewhere and was reminded 3 times over 20 minutes that they had a customer waiting for them. Their saleslady finally came out, was a bit rude and disappeared a minute later. The saleslady didn't offer to help me, just disappeared in the back again. The customer left, not looking very happy. I went outside and looked at some of the cars in the lot, spent about 5 minutes, then back in the showroom for another 5 minutes. One salesman was wondering around the sales floor talking on his cell phone regaling to someone his weekend adventures. Another salesman was talking to his wife about the kids were going to be doing that evening. There was a person in a glass enclosed office who looked up at me several times... never got up to offer any help. After about 25 minutes of no help, I finally left. I sent an email to the dealership manager about my experience, I received no reply. More

I saw the C300 on the internet and on a whim stopped by the dealership. The salesman, Jared, was friendly, up front and very honest. He took time to take a test drive with my husband and I and then spent the dealership. The salesman, Jared, was friendly, up front and very honest. He took time to take a test drive with my husband and I and then spent a lot of time with us talking about the vehicle, its available options and just about everything else. He couldn't have been more helpful. We thoroughly enjoyed working with him and recommend him to anyone. It was a very professionally operated dealership with experienced and knowledgeable salesmen. They didn't have the exact vehicle I wanted on their lot and worked diligently to find me just what I asked for! I was extremely impressed when he personally delivered my new car to me at my home and spent as much time as was needed to go over in detail the options on the car. Well done and it was a pleasure working with all of you. More