Mercedes-Benz of Scarborough
Scarborough, ME
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Prime Mercedes is a great dealership. The sales people are very friendly and financing was made very easy. I would definitely recommend Prime for anyone looking for a car and my husband and I will return are very friendly and financing was made very easy. I would definitely recommend Prime for anyone looking for a car and my husband and I will return when buying another Mercedes. I love my new car! More
Very happy with all my service visits. My questions are always answered in a very professional manner. I have recommended friends and family memebers to visit Prime for all their car needs. The bottom always answered in a very professional manner. I have recommended friends and family memebers to visit Prime for all their car needs. The bottom line is that when I will be looking to purchase another Mercedes I will be at Prime !! More
My wife and I are very pleased with the car purchasing experience we had with Prime Motors - both the sales and service personnel have taken an obvious personal interest in meeting our car purchasing and experience we had with Prime Motors - both the sales and service personnel have taken an obvious personal interest in meeting our car purchasing and service needs - it's very refreshing these days to find a car dealership which truely caters to the customer. We felt the price of the car was very fair - it was in pristine condition. Based on our experience, we would certainly highly recommend Prime to any other potential customers. More
To recognize the outstanding sales and service assistance in the purchase of an upgraded model MB. Mr ter Weele (sales)went out of his way to provide answers to all my questions and subsequently followed up in the purchase of an upgraded model MB. Mr ter Weele (sales)went out of his way to provide answers to all my questions and subsequently followed up to ensure my complete satisfaction with the vehicle. Mr. Adams (service)likewise showed a keen and active interest in ensuring that I was completely satisfied by his attention to the timely and complete resolution of warranty item; his maintenance and repair knowledge coupled with professionalism is a credit to the dealership. More
Prime is a great dealership that offers friendly, reliable and timely service. The employees that I've dealt with have been professional and very helpful both in sales and service, always making me f reliable and timely service. The employees that I've dealt with have been professional and very helpful both in sales and service, always making me feel very comfortable. Beyond the staff, the dealership facility is incredible, the showroom and lounge are classy and comfortable while the service garage looks like it could be a clean-room. More
Robert and Ann both made buying our Mercedes a pleasurable experience. And whenever we have contact with them either on the phone or in person they are just as caring as the night we dealt with th pleasurable experience. And whenever we have contact with them either on the phone or in person they are just as caring as the night we dealt with them. That shows us that they didn't just want our business but our friendship as well. Two very high quality people in our opinion. More
Although we did not buy from Prime (Kathy), she was VERY helpful in guiding us to other reputable and reliable dealers for the make we are now pursuing. She followed up with a call to ensure we were satisf helpful in guiding us to other reputable and reliable dealers for the make we are now pursuing. She followed up with a call to ensure we were satisfied with the dealers she did recommend. Nice touch ! Nice person ! More
We recently purchased a pre-owned vehicle at Prime Motors. Our sales consultant, Ms. Kathy Pierson made our experience most pleasant. She did not use pressure tactics - rather listened to our need Motors. Our sales consultant, Ms. Kathy Pierson made our experience most pleasant. She did not use pressure tactics - rather listened to our needs. Once she found a vehicle she thought we would be interested in looking at she let us know immediately. Would we return to Prime Motors? You bet we would - especially if Kathy Pierson is still associated with the car dealership. We hope Mr. Rosenberg is informed about this review as we believe Ms.Pierson should be recognized for her friedliness, her caring attitude, and her utmost professionalism! We might add that other staff members we met were also most accommodating and friendly. Thanks for making our experience a great one! lee and Maurice Williams More
Carl was very attentive in the sales processed, and matched my needs perfectly. Elizabeth in service has been very accomodating and helpful. The level of attention throughout the sales and servi matched my needs perfectly. Elizabeth in service has been very accomodating and helpful. The level of attention throughout the sales and service to date has far surpassed my expectations and would reccomend them all day long. More
Buying a car never has been more professional, more pleasant or more economically satisfying, quite a different experience than customary. The salesman was informed, friendly, truly helpful and NOT try pleasant or more economically satisfying, quite a different experience than customary. The salesman was informed, friendly, truly helpful and NOT trying to pressure a sale. The sale closer also was quite professional, easy-going and easy to deal with. I bought the car for a good price within 15 minutes and have enjoyed superb post-sale support and follow-up. I could not recommend the dealership more highly. Moreover, before even visiting the dealer I checked their reputation with a couple of acquaintances and received the same A+ rating from them, so I don't think my experience is unusual. Good cars deserve good representation by the dealer and Mercedes certainly has a winner at Prime Motors. More