Mercedes-Benz of Scarborough
Scarborough, ME
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Great service Went in for service. Addressed all my concerns. Mohammed is courteous and listens to needs. Willing to do whatever he can to help. Recommend to Went in for service. Addressed all my concerns. Mohammed is courteous and listens to needs. Willing to do whatever he can to help. Recommend to anyone for service. More
Airstream Interstate Trouble We had about all our dashboard warning lights on. The dealership quickly diagnosed the issue as an ABS wheel sensor; which was putting the engine in l We had about all our dashboard warning lights on. The dealership quickly diagnosed the issue as an ABS wheel sensor; which was putting the engine in limp home mode. They had us back on the road in under two hours. Super service by Tony and his staff. More
Excellent service! As cross country travelers we needed service for our MBZ Sprinter 2500 van. They were quite expedient about it, including installing a systems battery As cross country travelers we needed service for our MBZ Sprinter 2500 van. They were quite expedient about it, including installing a systems battery. Only two hours later, we were back on the road and they even washed the van with our 17’ canoe up top! More
Great customer service and I bought the car i wanted. The price was a little more than i wanted to pay but the quality of the car so far is well worth it and I bought the car i wanted. The price was a little more than i wanted to pay but the quality of the car so far is well worth it More
Work completed but at a high cost The dealership completed the work that I brought my car in to have completed. The cost per hour is driving me away from using them. The dealership completed the work that I brought my car in to have completed. The cost per hour is driving me away from using them. More
Sprinter maintenance I brought my sprinter camper in for routine maintenance. My service advisor Tony Fennell was courteous and professional. He discussed with me the work I brought my sprinter camper in for routine maintenance. My service advisor Tony Fennell was courteous and professional. He discussed with me the work that was going to be performed, and kept me updated on the progress. Every employee that I spoke to was friendly. I was glad to see that they have a dedicated work area for Sprinters. I was offered a courtesy vehicle wash, which is no small task for a camper. I did however decline the offer due to the fact that It was raining and I had a long drive back home. More
Courteous & Professional We couldn’t have received more courteous, more responsive, or more professional treatment. My first Mercedes purchase. I’ve always thought of Merced We couldn’t have received more courteous, more responsive, or more professional treatment. My first Mercedes purchase. I’ve always thought of Mercedes as a 5star product. Prime Motor Cars exactly matches the quality of the product. 5-Star. Special credit goes to Toni and Rob who combined to answer every question, explain every detail, offer us all the time we needed to test drive different models - and in the end to offer a very generous price. I’m sold on Prime as “my” dealer, Toni as “my” go to guy at Prime, and now looking forward to enjoying every mile in my beautiful CLS 550. More
Professional, friendly staff, very helpful All around great experience. A pleasure doing business with your company and will recommend to all. Very hospitable and welcoming, enjoyed my visit. All around great experience. A pleasure doing business with your company and will recommend to all. Very hospitable and welcoming, enjoyed my visit. Thank you More
Mercedes Always fantastic service. They treat you like you were their only customer. Always offer loaners, service waiting room is always filled with snacks an Always fantastic service. They treat you like you were their only customer. Always offer loaners, service waiting room is always filled with snacks and drinks. More
Quick professional service Great well run dealership with a very professional service department. Easy to schedule appointments, car is taken in immediately and always returned Great well run dealership with a very professional service department. Easy to schedule appointments, car is taken in immediately and always returned freshly washed. Great service! More