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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
809 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 809 reviews

October 23, 2018

The Pros I feel I can always trust these guys to treat me and my cars right. All the staff there are friendly and professional. I know I’m in good hands here. More

by Mac Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott & Mohammed
Oct 24, 2018 -

Mercedes-Benz of Scarborough responded

Mac - It makes our day to hear that customers can depend on our Service Team for all their auto service needs. We're grateful to have you as part of the Prime Motor Cars family! Thank you for leaving us a review!

October 23, 2018

Incredibly friendly and knowledgeable staff I am on my fourth year of working with this dealership and have found everyone I have come into contact with approachable and friendly. As a woman I h More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy and Bruce
Oct 24, 2018 -

Mercedes-Benz of Scarborough responded

Thank so much Susie! We value our customers and it's so important to us that they feel comfortable in our dealership. We appreciate your repeat business of Prime Motor Cars!

October 22, 2018

Service A, very efficent and timely Cost of wiper. Blades extremely high Brandy is a treasure to deal with. Scott was very courteous. Car wash was appreciated and smacks are good. Tha More

by Jereid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott
Oct 22, 2018 -

Mercedes-Benz of Scarborough responded

Jereid - Thank you leaving us a review and kind words about our staff. We're glad you appreciated the car wash! Hope to see you next time at Prime Motor Cars.

October 19, 2018

Sprinter review No complaints. Very responsive service. Easy to work with everyone and would go back again. Thanks for helping me out. I will be back again. More

by Jason@rosemontmarket.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony fennell
Oct 19, 2018 -

Mercedes-Benz of Scarborough responded

These are all the things we love to hear! Thank you for leaving us a review and see you next time at Prime Motor Cars!

October 19, 2018

Excellent service department Mr. Mohammed Fakory is Mercedes Benz. A class professional making the customer completely satisfied With any challenge presented to MB. One of the More

by rolson6291@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Oct 19, 2018 -

Mercedes-Benz of Scarborough responded

It means a lot to us to receive such kind feedback about our wonderful team. We're thrilled that Mohammed provided such an exceptional experience. From all of us at Prime Motor Cars, thank you so much!

October 17, 2018

Perfect dealership experience! Bob Holzhacker's approach to my purchase and overall client-sales relationship, was perfectly balanced. Very happy with the education, level of quali More

by craigmathieson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holzhacker
Oct 17, 2018 -

Mercedes-Benz of Scarborough responded

Thanks for your kind words about Bob! It makes us so happy to know that he made your car-buying experience educational and enjoyable. All of us at Prime Motor Cars appreciate your business!

October 15, 2018

Love my Airstream Interstate thanks to Prime Motor Cars Bought a very-low-mileage, but out-of-warranty 2012 Airstream Interstate from a New Jersey RV dealership two weeks ago and took it out for a shakedown More

by wrdwrght
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fennell, Mitchell Tusing
Oct 16, 2018 -

Mercedes-Benz of Scarborough responded

This sounds like a challenging situation! We're thrilled that our Service Team was able to help instill more confidence in your recent purchase. It's fantastic that your Airstream Interstate RV can now pass inspection and carry you through the winter! Thank you from all of us at Prime Motor Cars!

October 14, 2018

Very professional and kindness supreme We were towed inFrom Boothbay and promptly taken care of by Tony very nice very professional and taking care of given a rental car to use while the pa More

by Nunzia plays
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony & technician Todd ?? I believe
Oct 15, 2018 -

Mercedes-Benz of Scarborough responded

It's no fun having to handle and unexpected service issue, but I'm glad our team at Prime Motors Cars was able to get your Winnebago fixed and back on the road in a timely manner. Thanks for the great review, we all appreciate it.

October 13, 2018

Thank you My kids love the loaner cars and the snack bar. Customer service from Tony S. and Mohammed has always been great. They make getting repairs as easy More

by EveJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 15, 2018 -

Mercedes-Benz of Scarborough responded

Hi Eve, We're thrilled that your entire family has a good time when visiting us at Prime Motor Cars. It's great to hear that Tony and Mohammed make getting car repairs so easy. Thank you so much!

October 11, 2018

Mechanical work I had. Appointment for front brakes. Right from bearing oil change. Coolant sender wipers. My appointment was Thursday 7 am. Car was not ready until More

by Harlando magic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Service manager
Oct 12, 2018 -

Mercedes-Benz of Scarborough responded

Harlando, I'm sorry this service took much longer than usual. It is important that we follow the proper authorization procedures with your warranty company to ensure everything possible was approved and paid for. I am happy to discuss with you in more detail as I personally worked with your advisor and the technician to expedite the parts and repairs. Thank you for your feedback and continued business, Brandi Lawler - Service Manager - 207-510-2268

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