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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
809 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 809 reviews

November 01, 2018

Great management and service, Service is professionally and outstanding. Management runs a terrific dealership. Dan Doucette and service manager do a pleasure to work with when a p More

by arm040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doucette and the service manager.
Nov 01, 2018 -

Mercedes-Benz of Scarborough responded

Your kind review means so much to us! We are happy that you can depend on Prime Motor Cars for all your auto-services. Thank you!

November 01, 2018

Impeccable service, relaxing experience. Very pleased with the my recent buying experience. Everyone went out of their way to be helpful and there was no pressure. Great follow up after the s More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Holzhacker, Mike Farraro, Jesse Freitas
Nov 02, 2018 -

Mercedes-Benz of Scarborough responded

Hi Donna - We aim to provide a pressure-free car-buying experience and are so glad this came through during your visit. Thank you for reviewing Prime Motor Cars! Have a great weekend!

October 31, 2018

Very friendly and helpful. Service department was very friendly and helpful in replacing a damaged tire and rim. We were vacationing in Maine and they had us safely back on the More

by VideoHal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 31, 2018 -

Mercedes-Benz of Scarborough responded

It's fantastic that our Service Team was able to replace your damaged tire in a timely manner. We hope you enjoyed your time in Maine! Thank you for reviewing Prime Motor Cars!

October 30, 2018

Always excellent service. Very strong sales and service. Work hard to earn trust. Always get a clean car back. Service is completed according to estimate. A strong dealership. More

by PJ.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed
Oct 31, 2018 -

Mercedes-Benz of Scarborough responded

We're so glad you can depend on Prime Motor Cars! Thank you so much for your five star review!

October 30, 2018

Friendly and good service When I visited this dealership, they didn't have any inventory of what I was looking for. I described my requirements to a salesperson. She searched f More

by EnergyMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Pagano, Mike Ferraro
Oct 30, 2018 -

Mercedes-Benz of Scarborough responded

We are happy you received such excellent service! It's wonderful that Tina was able to find a great vehicle for you even though you were out of town. Thank you for choosing Prime Motor Cars!

October 29, 2018

Fast and reliable serbice Prime in Scarborough is the only game in town if you own a Mercedes in Maine. We have bought two cars - - an E350 Wagon and a GLC. We have been super More

by Dla911
Recommend Dealer
Yes
Employees Worked With
Mohammed Factory
Oct 30, 2018 -

Mercedes-Benz of Scarborough responded

Thank you for being loyal to Prime Motor Cards! We're so happy that you've received great service from both our Sales and Service Teams. We appreciate your review!

October 29, 2018

Car wouldn't start. Had it towed to dealership.Ser The car started for them, but they still did a thorough exam and ran diagnostics. They called me several times to keep me abreast and asked to keep i More

by Pbsmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Oct 29, 2018 -

Mercedes-Benz of Scarborough responded

It's fantastic that our Service Team went above and beyond to make sure your vehicle was safe. Thank you so much for writing us a review! The entire team at Prime Motor Cars appreciates your business.

October 27, 2018

Wonderful experience buying my 2018 GLS450 The folks i worked with at my local Prime Mercedes dealership in Scarborogh were all very friendly, helpful, knowledgeable and appreciative of my busi More

by KristenDQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pugliesi, Robert Thibodeau, Mohammed Fakory
Oct 27, 2018 -

Mercedes-Benz of Scarborough responded

Kristen - Thank you so much! It's fantastic that our team made your car-buying experience so positive. See you next time at Prime Motor Cars!

October 26, 2018

Winter Tires Changed Over I love Prime Mercedes. Scott is always extremely pleasant and professional. So glad To do business with them. On my 3rd car from the Prime Mercedes d More

by TinasE400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Oct 27, 2018 -

Mercedes-Benz of Scarborough responded

Tina - Thank you so much for coming back to Prime Motor Cars for a third car! We love to hear that our customers are receiving consistently professional service. Have a great weekend!

October 24, 2018

One time customer that needed recall work done I am touring through the country and needed recall work done on my sprinter motor home. This makes me a one time customer but I was treated like a r More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 24, 2018 -

Mercedes-Benz of Scarborough responded

Steven - Thank you for stopping at Prime Motor Cars along your travels! We love to hear that you were welcomed and comfortable while your vehicle received its recall service. Thank you for leaving us a great review!

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