Mercedes-Benz of Scarborough
Scarborough, ME
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Excellent Great service. Love my salesperson. Texhnicians and service people are outstanding very impressive one on one Would highly recommend particularl Great service. Love my salesperson. Texhnicians and service people are outstanding very impressive one on one Would highly recommend particularly this service rep and salesman Front area immaculate Dealership immaculate and friendly Front desk well organized More
High dollar EVERY time I go there. The people at Prime Mercedes are great. It’s their hourly rate and prices for parts that really irritates the xxxx outta me. Outrageous hourly rates The people at Prime Mercedes are great. It’s their hourly rate and prices for parts that really irritates the xxxx outta me. Outrageous hourly rates; the most I’ve ever seen at a dealer. And over $400 JUST for the part going in. They must have a 300% mark up. That’s it; I’m selling my E350. More
Recall and handle glitch It is a wonderful experience from the time I drop off my car to getting the loaner to picking up my car. It is s bonus to have it washed. The people It is a wonderful experience from the time I drop off my car to getting the loaner to picking up my car. It is s bonus to have it washed. The people at Prime Motors are always so pleasant whether in service or sales. It is a delight working with them. More
Top Notch Service! This dealership truly has my best interest in mind and always delivers white glove treatment. Mohamed is my go to person that goes the extra mile to e This dealership truly has my best interest in mind and always delivers white glove treatment. Mohamed is my go to person that goes the extra mile to ensure I am completely satisfied. Brandi is the expert and I enjoy working with her on details about my servicing and options to consider. More
Excellent service. Use of loaner car helped.i had maintenance check and brake pads fixed and also I had recall items fixed. The car is working well. Good servi service. Use of loaner car helped.i had maintenance check and brake pads fixed and also I had recall items fixed. The car is working well. Good service lounge too. More
Faithful customer disappointed We have bought four vehicles here and this is the first time we’ve been disappointed in the service. We needed a run flat tire fixed and were left wi We have bought four vehicles here and this is the first time we’ve been disappointed in the service. We needed a run flat tire fixed and were left without the car over the thanksgiving holiday. More
Not great I had to call 3 times to see if my car was ready, consulted with no one when I picked it up. Service used to be more personal. I had to call 3 times to see if my car was ready, consulted with no one when I picked it up. Service used to be more personal. More
Very friendly Nick was very friendly and took time to answer all my questions. Treated me with respect and is very good with people. I would recommend him definitel Nick was very friendly and took time to answer all my questions. Treated me with respect and is very good with people. I would recommend him definitely More
Stickered Only needed an inspection and coming to Prime I get an appointment and great pastries. And I know if there is any issue it will be taken care of corr Only needed an inspection and coming to Prime I get an appointment and great pastries. And I know if there is any issue it will be taken care of correctly. More
Very nice an understanding They didn’t give me a hard time and it was very helpful. They gave me and awesome loner and didn’t give me a hard time when I had to keep it overnig They didn’t give me a hard time and it was very helpful. They gave me and awesome loner and didn’t give me a hard time when I had to keep it overnight More