Mercedes-Benz of Scarborough
Scarborough, ME
Filter Reviews by Keyword
By Type
Showing 810 reviews
I drive 170 miles each way to buy a car here I just returned home after picking up my new car ( driving 170 miles each way) Was it worth the drive ? Absolutley ! I had the pleasure of working I just returned home after picking up my new car ( driving 170 miles each way) Was it worth the drive ? Absolutley ! I had the pleasure of working with Sandy Tholl on my new purchase. It was literally all done over the phone, before and after a great personal "pre purchase" video of Sandy describing every feature of the car for me. Brilliant! We have all had horrible experiences when trying to buy a new car, and this had just happened to me at my local MB dealer. When I got home I started surfing the net, and discovered Prime had the exact same car I was searching for. I called Sandy, and BOOM … we struck a deal !! Do not hesitate visiiting Prime and do yourself a favor, ask for Sandy ! It's worth the trip !!!! More
Great experience Sandy was very knowledgeable, professional and most of all helpful. She listened to my desires and went on a successful search. Thank you for every Sandy was very knowledgeable, professional and most of all helpful. She listened to my desires and went on a successful search. Thank you for everything. Well done More
Customer service means a lot to me. I’ve been to Prime service department in the past with my sprinter RV and even though I didn’t buy it from them, they treated me sp means a lot to me. I’ve been to Prime service department in the past with my sprinter RV and even though I didn’t buy it from them, they treated me special as a Mercedes owner. Buying from them was equally pleasant. I ordered my vehicle and the staff working with me were top notch. We had a blast with the details in ordering. Great experience in buying More
Buying a used Mercedes can be enjoyable at Prime. Jesse and Spencer provided the best sales service that I have had the pleasure to experience in years. Thanks for making my used Mercedes purchase Jesse and Spencer provided the best sales service that I have had the pleasure to experience in years. Thanks for making my used Mercedes purchase so stress free. More
Heating problem I went in they were very friendly and did amazing good fixing my problem. The waiting room was real nice and also the people who was waiting was too. I went in they were very friendly and did amazing good fixing my problem. The waiting room was real nice and also the people who was waiting was too. More
Service Appointment My Service was prompt and professional. They took the time to clean my car. I am very happy with this dealership and all it’s employees. My Service was prompt and professional. They took the time to clean my car. I am very happy with this dealership and all it’s employees. More
Quick and fission They worked very hard to find me the best deal available They were very quick and efficient at having my vehicle ready for me as soon as possible They worked very hard to find me the best deal available They were very quick and efficient at having my vehicle ready for me as soon as possible More
Wonderful Nice is so wonderful and helpful. He goes out of his way to answer any of my questions. Everyone is so pleasant. I would recommend them to everyone. Nice is so wonderful and helpful. He goes out of his way to answer any of my questions. Everyone is so pleasant. I would recommend them to everyone. More
10k mile service Nick was courteous, and conscientious. Also prompt with my returning my follow up call and arranging solutions to the problem I encountered in the wak Nick was courteous, and conscientious. Also prompt with my returning my follow up call and arranging solutions to the problem I encountered in the wake of my visit More
Recall - Friendly and Efficient Service Rep, Tom, had everything ready, so my experience was extremely pleasant, from dropping my vehicle off, getting the loaner, and picking it up. Service Rep, Tom, had everything ready, so my experience was extremely pleasant, from dropping my vehicle off, getting the loaner, and picking it up. Car wash and vacuum was extremely appreciated! More