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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
810 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 810 reviews

March 26, 2019

Respectful and pleasant The salesman, Dick Mariano, was great. I hadn't bought a vehicle from a dealer in years and he ran me through the process, taught me all technical More

by E350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Mariano
Mar 27, 2019 -

Mercedes-Benz of Scarborough responded

We love to hear that Dick walked you through the car-buying process and explained all the features of your new vehicle so that you would be comfortable out on the road. More than anything we love that you drove home from Prime Motor Cars a happy customer. Thanks so much and safe driving!

March 25, 2019

Purchase of used C300 Tony and Bruce were both a pleasure to work with. Both were knowledgeable and down to earth. The overall experience was smooth and painless. I defin More

by Davidat32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Bruce
Mar 25, 2019 -

Mercedes-Benz of Scarborough responded

David - We appreciate you taking the time to review Prime Motor Cars and for your excellent recommendation! We love hearing kind words about our staff, and I'm delighted you enjoyed working with Tony and Bruce. See you next time!

March 25, 2019

Brake squeak This was the second time for this repair Was told that this is a common problem and “not their problem” very disappointing experience Very expen More

by Corey b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott joy
Mar 27, 2019 -

Mercedes-Benz of Scarborough responded

Corey - I hate to see that you're disappointed. I'd like to look into your vehicle's repair history, perhaps there is something I can do to help. Would you consider giving me a call? Thank you, Brandi Lawler - Service Manager - 207-510-2268

March 22, 2019

Impeccable service at my convience My car went in for routine service and I have been enjoying a clean new loaner that was dropped off by the most charming and polite gentleman. Service More

by Dharsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 25, 2019 -

Mercedes-Benz of Scarborough responded

Dharsi - Thank you for trusting us with your vehicle! We are delighted that you can depend on the Prime Motor Cars team to get your car repaired in a timely manner and return it freshly cleaned. We appreciate your business and your kind review.

March 18, 2019

Excellent service They always treat me well, do things right, car came back Very clean. The price for tires is very competitive. I knew this service was going to be exp More

by DE GL 350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 18, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for trusting us with your business! It means a lot that you can depend on our Service Team to provide high-quality service and send you home in a freshly cleaned car. Have a wonderful week!

March 15, 2019

Smooth Experience with Prime Motors Cars Mercedes Purchased a new-to-me 2016 GMC Sierra 1500 All Terrian with low mileage from Prime Motors Cars Mercedes in Scarborough. Roger was great to work wit More

by snowba11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
Mar 15, 2019 -

Mercedes-Benz of Scarborough responded

We are delighted that Roger made it easy for you to get into your 2016 GMC Sierra! It's fantastic that you never felt pressured throughout the process. Thanks so much for the positive feedback, we hope you continue to love your new-to-you car.

March 06, 2019

Servicing my Mercedes I couldn't have been more pleased with the level of professionalism at this dealership! Thomas Cook is my service writer and has set the bar for every More

by Sean B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cook
Mar 06, 2019 -

Mercedes-Benz of Scarborough responded

Hi Sean - What a fantastic review! We love that you said Thomas sets the bar for service, that means the world to us. Thanks for taking the time to review us. If any future auto service needs arise, we will be here to help.

March 06, 2019

20k regular service, inspection stick, adjustment of brakes The service was very good and thorough. Nick kept me informed with daily updates. The free loaner car was terrific. I also appreciated the estimate pr More

by Wwelch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 06, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for choosing Prime Motor Cars for your auto repairs! We are overjoyed to hear that you received five star service and that you enjoyed the loaner vehicle. We appreciate you taking the time to leave us feedback and look forward to assisting you in the future.

March 01, 2019

Awesome Experience Had a great experience. Got a great price and Sandy was an awesome salesperson. She really explained all the features of the car very well. More

by Rico2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Tholl
Mar 01, 2019 -

Mercedes-Benz of Scarborough responded

Hi Rico - We are thrilled that you had a great car-buying experience working with Sandy! It's wonderful that she explained all of your new vehicle's features so you can feel confident out on the roads. Thanks for writing Prime Motor Cars a review!

March 01, 2019

Smart I enjoyed my leasing experience with Prime. Bob was no pressure, knowledgeable, responsive, and very accommodating. I highly recommend them! Can’t wai More

by Fitch4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Holzhacker
Mar 01, 2019 -

Mercedes-Benz of Scarborough responded

Thanks for choosing Prime Motor Cars! It makes us happy to hear that your leasing experience was a success and that Bob provided knowledgeable service. Safe driving in your new Smart car!

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