Mercedes-Benz of Scarborough

Excellent service almost worth the price The staff was friendly, efficient and knowledgeable. All service was performed expertly, and the price came in slightly under the estimate. All repor The staff was friendly, efficient and knowledgeable. All service was performed expertly, and the price came in slightly under the estimate. All reported issues were taken seriously, including gear whine, which was diagnosed as a bad pinion gear in the rear axle. More

Dealership It was a very nice place very friendly and accommodating I was very impressed with the set up and felt very comfortable dealing With the dealership It was a very nice place very friendly and accommodating I was very impressed with the set up and felt very comfortable dealing With the dealership More

Good experience Really good experience roger did a great job liked everything car goes great and it was a beautiful day on Tuesday. Jamy signing out thank you Really good experience roger did a great job liked everything car goes great and it was a beautiful day on Tuesday. Jamy signing out thank you More

Service to replace bulb Over the last 10 years Prime has always been reliable for efficient check in and courteous service. Waiting room is comfortable with good refreshments Over the last 10 years Prime has always been reliable for efficient check in and courteous service. Waiting room is comfortable with good refreshments. If I need a loaner they are very accommodating. More

Overpriced as usual Was promised the $169 diagnostic fee back if went with service, of course didn’t get it. Please help me get it back. Left message for Tom to call Was promised the $169 diagnostic fee back if went with service, of course didn’t get it. Please help me get it back. Left message for Tom to call back to discuss. Also was quoted price for work done and once again when job was done price came back much more. This is common for this service team. Left message for Tom to discuss and hope to hear back today. More

Beautiful job of detailing my E350 convertible Excellent job on my detailing. My only complaint is that since Elizabeth left I feel like I am bouncing around with Service reps—at least four. Rating Excellent job on my detailing. My only complaint is that since Elizabeth left I feel like I am bouncing around with Service reps—at least four. Rating would be a 5 if I had an Elizabeth replacement. More

You feel like family! I just love the personal care and attention I get at Prime Mercedes. This is my second car purchase, and I look forward to continuing our awesome rela I just love the personal care and attention I get at Prime Mercedes. This is my second car purchase, and I look forward to continuing our awesome relationship. More

Safe at last We are on a six week road trip in our Leisure Van . Lost power about 200 miles north of the dealer and limped in. Muhammad and the other folks got our We are on a six week road trip in our Leisure Van . Lost power about 200 miles north of the dealer and limped in. Muhammad and the other folks got our van in and serviced. Cause, another dealers error. They corrected the problem and got us back on the road with the confidence expected from a Mercedes product. This dealer went above and beyond to help a stranded traveler many miles from home . More

Scott Joys and staff My 2006 Sprinter 3500 based motor home (Navion 23H) was in need of a long list of service maintenance items. Scott Joys coordinated all my requests. My 2006 Sprinter 3500 based motor home (Navion 23H) was in need of a long list of service maintenance items. Scott Joys coordinated all my requests. In performing my annual inspection sticker analysis, they discovered several previously undiagnosed safety concerns. All repairs were completed to my full satisfaction. Some critical brake components were not in stock, so Scott provided me a loaner vehicle and everything was completed in two days. Prime Motors takes a personal interest in providing full satisfaction. Daniel M. More

Service to my emissions on my sprinter Scott took very good care of my situation! Was very with the outcome. Will be using prime Mercedes to service my sprinter!! Thank you very much!!! Scott took very good care of my situation! Was very with the outcome. Will be using prime Mercedes to service my sprinter!! Thank you very much!!! More