
Mercedes-Benz of Scarborough
Scarborough, ME
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Nicest place in town Just went in for a regular service call. Everyone there is so nice. They enjoy working there and are genuinely happy to work with the clients. Had a g Just went in for a regular service call. Everyone there is so nice. They enjoy working there and are genuinely happy to work with the clients. Had a great coffee and pain au chocolate while waiting! More
They handled a difficult problem with GLC squeaking breaks in a reasonable way and did not require me to pay until I had a chance to drive the car for a number of days and was satisfied. I’m happy the breaks in a reasonable way and did not require me to pay until I had a chance to drive the car for a number of days and was satisfied. I’m happy the problem is solved. More
Nick and Brandi are fabulous. I must admit that I don’t like my car. From the time I bought it I was a bit disappointed. I was told I had the garage door opening feature in this model and that was not the like my car. From the time I bought it I was a bit disappointed. I was told I had the garage door opening feature in this model and that was not the case. My ECO feature continues to not work. Nick explained it very well. However, it’s still frustrating Lastly, they wash you car after service and it looks like a child did it! It’s all in the details. You’ve got to care about what you do and produce. Honestly, I will look to go back to a Lexus. I’m just not happy with my car. More
Benz Day Everyday This dealership is always top-notch holding true to the brand values. I will be going back here for sure. I appreciate how easy it is especially getti This dealership is always top-notch holding true to the brand values. I will be going back here for sure. I appreciate how easy it is especially getting the rental. More
Great service as always. I was surprised that my car wasn't vacuumed per usual. I keep my vehicles meticulous and typically it is vacuumed when I receive service as always. I was surprised that my car wasn't vacuumed per usual. I keep my vehicles meticulous and typically it is vacuumed when I receive service. More
No fan Thank you for your service. Mr Joys was a pleasure to work with treating both my husband and I professionally. Informing us of the tires we have and w Thank you for your service. Mr Joys was a pleasure to work with treating both my husband and I professionally. Informing us of the tires we have and when it’s time we will get replacement with you folks. More
Very good. Mercedes lease E350 AWD Tony is a very helpful and kind salesperson. This is my fourth lease of an E350 Mercedes. Mohammed Fakory in service is excel Mercedes lease E350 AWD Tony is a very helpful and kind salesperson. This is my fourth lease of an E350 Mercedes. Mohammed Fakory in service is excellent More
Over the top, phenomenal service Tom in service was fantastic, incredibly friendly and informative. Made the process seamless. Emma at the front desk was incredibly sweet. We thorough Tom in service was fantastic, incredibly friendly and informative. Made the process seamless. Emma at the front desk was incredibly sweet. We thoroughly enjoyed our experience and will be using Prime Mercedes going forward. Cheers ! More
Required service Very friendly and accommodating, provide loaner car and pickup service. Work is high quality and timely. I have no complaints with Prme Motorcars serv Very friendly and accommodating, provide loaner car and pickup service. Work is high quality and timely. I have no complaints with Prme Motorcars service dept More
Great work. Great communication Scheduled a routine service. Their safety check found a motor mount issue. Parts ordered. Work done.. Very good communication throughout, and the Scheduled a routine service. Their safety check found a motor mount issue. Parts ordered. Work done.. Very good communication throughout, and the loaner was brand new. Car returned nice and clean. More