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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
897 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 897 reviews

October 11, 2019

Nicest place in town Just went in for a regular service call. Everyone there is so nice. They enjoy working there and are genuinely happy to work with the clients. Had a g More

by mihallet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cook
Oct 11, 2019 -

Mercedes-Benz of Scarborough responded

Reviews like this one mean so much to us! We are so glad that you can depend on the Prime Motor Cars team for friendly service. Thank you for your support!

October 10, 2019

They handled a difficult problem with GLC squeaking breaks in a reasonable way and did not require me to pay until I had a chance to drive the car for a number of days and was satisfied. I’m happy the More

by HAC
Recommend Dealer
Yes
Employees Worked With
Brandy and Dick
Oct 11, 2019 -

Mercedes-Benz of Scarborough responded

We are very glad to hear that your GLC is running smoothly and safely after your visit to Prime Motor Cars! Thank you for trusting us with your business. If any future issues should arise, we will be here to help.

October 09, 2019

Nick and Brandi are fabulous. I must admit that I don’t like my car. From the time I bought it I was a bit disappointed. I was told I had the garage door opening feature in this model and that was not the More

by Patsy
Recommend Dealer
No
Employees Worked With
Nick
Oct 16, 2019 -

Mercedes-Benz of Scarborough responded

Patsy - I'm very sorry to hear that you aren't completely satisfied. We are grateful for your business and certainly want to make things right for you. Would you please give me a call so we can discuss this further? Thank you, Brandi Lawler- Service Director - (207) 510-2268

October 08, 2019

Benz Day Everyday This dealership is always top-notch holding true to the brand values. I will be going back here for sure. I appreciate how easy it is especially getti More

by hippydude1699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 08, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for your 5-star review of Prime Motor Cars! It's great to receive your support and we look forward to working with you again soon. Have a wonderful week!

October 02, 2019

Great service as always. I was surprised that my car wasn't vacuumed per usual. I keep my vehicles meticulous and typically it is vacuumed when I receive service More

by KathyDyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont recall
Oct 02, 2019 -

Mercedes-Benz of Scarborough responded

Kathy - We really appreciate your repeat business and apologize for not vacuuming your vehicle at your recent visit. We hope we have the chance to impress you next time!

September 27, 2019

No fan Thank you for your service. Mr Joys was a pleasure to work with treating both my husband and I professionally. Informing us of the tires we have and w More

by Cup&me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Sep 27, 2019 -

Mercedes-Benz of Scarborough responded

It's great to hear that you enjoyed your recent service visit to Prime Motor Cars! We appreciate you taking the time to review us. We look forward to assisting you in the future.

September 26, 2019

Very good. Mercedes lease E350 AWD Tony is a very helpful and kind salesperson. This is my fourth lease of an E350 Mercedes. Mohammed Fakory in service is excel More

by Stilrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dragoni
Sep 26, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for your great review! We are glad to hear that Tony and Mohammed provided helpful service. Safe driving in your Mercedes-Benz E350!

September 21, 2019

Over the top, phenomenal service Tom in service was fantastic, incredibly friendly and informative. Made the process seamless. Emma at the front desk was incredibly sweet. We thorough More

by Ashbeecher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cook, Emma
Sep 23, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for allowing us the opportunity to earn your business! We are so happy to hear that Tom made your service visit easy. We look forward to serving you next time at Prime Motor Cars!

September 20, 2019

Required service Very friendly and accommodating, provide loaner car and pickup service. Work is high quality and timely. I have no complaints with Prme Motorcars serv More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 20, 2019 -

Mercedes-Benz of Scarborough responded

Hi Bill! Thank you for stopping by to leave us an excellent review! We are happy you recognize our hard work and customer service as that is something we take pride in every day. We hope we can work with you again soon! The Prime Motor Cars Team.

September 20, 2019

Great work. Great communication Scheduled a routine service. Their safety check found a motor mount issue. Parts ordered. Work done.. Very good communication throughout, and the More

by Davidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cook
Sep 23, 2019 -

Mercedes-Benz of Scarborough responded

Hi David - It's great to hear that your recent service visit went smoothly and that you drove home in a freshly cleaned car! Thank you so much for choosing Prime Motor Cars. We look forward to our continued relationship.

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