Mercedes-Benz of Scarborough
Scarborough, ME
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Nice place knowable staff but the price on the window is what it is They have zero negotiating skills In fact some what rude. I purchased my newer model car out of state. So sad I would have loved to keep what it is They have zero negotiating skills In fact some what rude. I purchased my newer model car out of state. So sad I would have loved to keep my business in Maine More
The service I received was excellent. The service was courteous and professional. They were friendly and knowledgeable about all aspects of my vehicle. The service was courteous and professional. They were friendly and knowledgeable about all aspects of my vehicle. More
Had a 9:20am scheduled appointment on a Wednesday, my C300 Mercedes did not get looked at for 2 1/2 business days. Received my estimate end of the day on Friday, with no explanation as to why my car took C300 Mercedes did not get looked at for 2 1/2 business days. Received my estimate end of the day on Friday, with no explanation as to why my car took 2 1/2 days to look at it. I called and asked to speak with the service manger,(I believe the customer service person said his name was Benjamin Irving) needed to leave a message with no returning phone call. Now the earliest I can get my car fixed is 25 days out from this review. Mercedes of Scarborough needs to work on there scheduling. I wanted to give less stars but the advisor was decent/apologetic. More
My sales person Sydney Pinkos and finance specialist Sovy Sun took very good care to make things fast and easy for me. This was the second car I leased from them and I came from New York to do it. Sun took very good care to make things fast and easy for me. This was the second car I leased from them and I came from New York to do it. More
Very disappointed and dissatisfied with service department. My complaints are not received nor resolved. Resorting to out of state for future service and sales. department. My complaints are not received nor resolved. Resorting to out of state for future service and sales. More