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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
819 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 819 reviews

October 01, 2024

Terrific new customer area. Thomas Cook very helpful. Must do better about scheduling loaners especially for people over an hour away. More

by Mtf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cook
Oct 05, 2024 -

Mercedes-Benz of Scarborough responded

Mtf, Thank you for your feedback about your recent visit to our service department. We're glad to hear that you enjoyed our new customer area and found Thomas Cook to be helpful. We apologize for any inconvenience caused by the lack of a loaner vehicle. We understand the importance of having transportation options for customers who live a distance away. We will review our loaner vehicle availability and processes to improve our ability to accommodate customers in your situation. We value your business and appreciate your feedback. Thank you for choosing Mercedes-Benz Scarborough. Brandi Lawler General Manager blawler@mbofscarborough.com

September 28, 2024

Very friendly group of people. Service is always professional and I would highly recommend them and will continue having them service my vehicles. More

by Svalente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew in service dept, Brandi Lawler
Oct 02, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 26, 2024

Courteous, addressed my issues, helpful. I like the new renovations which produced a calm waiting place. More

by SuzanneO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 29, 2024 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 26, 2024

Excellent staff and service. Very pleased. I would recommend prime to anyone who is need of a new or used MBZ More

by huntergather07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammad
Sep 29, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2024

Polite and professional service, CLEAN, and efficient service. They made it very easy to drop my car off, the Lyft ride to my office, and a quick turn around with service. More

by agirard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Sep 28, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2024

Mercedes of Scarborough was a pleasure dealing with purchasing a vehicle with very easy to talk to highly recommended to any person looking for a vehicle an outstanding dealership More

by Joerisbara1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi Lawler
Sep 28, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2024

clean professional Reliable Satisfied, my problem took the time to discover it and resolve it More

by harrislitwakesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Sep 21, 2024 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 17, 2024

Great to work with on the purchase of my new vehicle as always. Highly recommend to all friends and family. More

by ckelleyapex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Sep 20, 2024 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

September 17, 2024

Mohammed treats me very well every time I come into the dealership for service. He keeps me updated of the work, gives me a fair quote and is very attentive to my needs. More

by jcarrme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Foukary, Jared Young, Brandi Lawler
Sep 21, 2024 -

Mercedes-Benz of Scarborough responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz Scarborough. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

The service department was exceptional! !! I can not say this enough!! Ben, service manager was incredibly helpful. My situation was not that common and he was on top of keeping me updated More

by MEG
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben service director , Jared Young, Brandi Lawler
Sep 16, 2024 -

Mercedes-Benz of Scarborough responded

Hello Meg, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. Please let us know if there is anything else we can do for you; we are more than happy to help!

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