Mercedes-Benz of Scarborough

I had several service items completed to my satisfaction. My service consultant was excellent and kept me informed about the service. The dealership provided transportation to/from the dealership which was v My service consultant was excellent and kept me informed about the service. The dealership provided transportation to/from the dealership which was very helpful. More

The new waiting area is beautiful and clean. The associates are all welcoming and willing to help! The associates are all welcoming and willing to help! More

My original service was not great (messy car), but they made it right with a free detailing. Car looks great! made it right with a free detailing. Car looks great! More

Purchased a used vehicle at this dealership 8 years ago. The facility has been renovated since that time offering a truly professional experience. The facility was clean, we had a nice area to sit with th The facility has been renovated since that time offering a truly professional experience. The facility was clean, we had a nice area to sit with the salesman. Beverages were offered. Staff not involved with our particular sale were also welcoming and helpful. Great experience all around. More

The service was excellent. And I mean this from the call to schedule to the service itself ( the technician) and the communications with respect to the progress while I waited And I mean this from the call to schedule to the service itself ( the technician) and the communications with respect to the progress while I waited for the vehicle. More

The Sprinter service department is top notch. They always get our vans scheduled and completed promptly. Which is important for our business as down time is lost work time. They always get our vans scheduled and completed promptly. Which is important for our business as down time is lost work time. More

Efficient & courteous service! From entering the service area at check in to conversation with Kyle my Tech….everyone was outstanding! From entering the service area at check in to conversation with Kyle my Tech….everyone was outstanding! More

Listened to all my concerns and was attentive all my being extremely kind, great job being extremely kind, great job More

Horrible communication! Josh saved the day for us. Our car was there for months. Ben was horrible with answering his phone. But had no problem calling on a Friday at five th Josh saved the day for us. Our car was there for months. Ben was horrible with answering his phone. But had no problem calling on a Friday at five then not answer. A service manager should have a general mechanical knowledge minimum. After months of poor communication. And no loaner vehicle. I had to call there other dealer and speak with Danielle who got on top of it and even she struggled to get communication out of them. But finally josh called me and vowed to get to the bottom of the issue. Two days later our car was done after 2.5 months. Thank you Josh! Go back to Wiers. More

It is my first time to get the service from the location in Scarborough of Maine. They are very nice, the service was done on time and very nice. The worker was kind and the environment was comfortable when in Scarborough of Maine. They are very nice, the service was done on time and very nice. The worker was kind and the environment was comfortable when I was waiting. More