Mercedes-Benz of Scarborough

Ryan is a great sales manager. Quick turnaround. The Ryan is a great sales manager. Quick turnaround. The loaner program is sincerely appreciated! Car wash could have been a little better, but the v Ryan is a great sales manager. Quick turnaround. The loaner program is sincerely appreciated! Car wash could have been a little better, but the vacuuming was perfect. More

Incredible customer service! Very polite and friendly staff, knowledgeable as well. I was amazed by the level of customer care and the speed of service. Fantastic! staff, knowledgeable as well. I was amazed by the level of customer care and the speed of service. Fantastic! More

Hospitable, friendly, reliable and competent. Tom cook offered to bring my teenage children to the mall while they waited for the car. Very appreciated. Thank you offered to bring my teenage children to the mall while they waited for the car. Very appreciated. Thank you More

Long hold times when I call and service bill is always much higher than I anticipate. My car’s not cleaned as carefully as it used to be, the level of service seems less than 5-10 years ago. much higher than I anticipate. My car’s not cleaned as carefully as it used to be, the level of service seems less than 5-10 years ago. More

We’ve been with Prime Motor Cars Mercedes for over ten years and we’ve owned both of our cars for almost twenty years. Out of all the dealers we’ve been to no one has taken care of us as well as Prime Mot years and we’ve owned both of our cars for almost twenty years. Out of all the dealers we’ve been to no one has taken care of us as well as Prime Motor Car Mercedes! No one else even comes close. More

I’ve come to expect superior service from the Mercedes Benz dealerships I’ve taken my vehicle to over the years. Prime Motors of Scarborough is no exception. Customer service is a level above anywhere els Benz dealerships I’ve taken my vehicle to over the years. Prime Motors of Scarborough is no exception. Customer service is a level above anywhere else. That would include other types of businesses. From the initial call I made as a new service customer, to the appointment intake, I was immediately confident that I would receive that unique standard of excellence that MERCEDES BENZ dealers and service professional provide. My pre-paid scheduled service went as planned, and I was out in few hours. I’m very impressed with the organization and look forward to this new relationship. More

Over all a great experience easy to deal with my salesman Dick Mariano was great and a true gentleman Also had a minor service issue that was taken care of immediately Dick Mariano was great and a true gentleman Also had a minor service issue that was taken care of immediately More

Terrible dealership. Stay clear. Service advisor told me that additional repairs to fix a oil/ water separator was $400 to fix. Got repaired for$30 me that additional repairs to fix a oil/ water separator was $400 to fix. Got repaired for$30 More

Mohammed and his team of service and technical personnel ALWAYS provide the very best in expert and timely service. NONE BETTER! I would recommend Prime Motor to anyone. ALWAYS provide the very best in expert and timely service. NONE BETTER! I would recommend Prime Motor to anyone. More

Flat tire I love the service I get at Mercedes. They regularly have the parts I need or want to add. Ran in this Saturday with a flat. They got me in, and s I love the service I get at Mercedes. They regularly have the parts I need or want to add. Ran in this Saturday with a flat. They got me in, and swapped out my tire and got me back out on the road with no hassle. Added a few special order parts for dressing the car up. I could tell they were extremely busy, but it didn’t stop them from dropping everything to order some extra parts for the car. Awesome service. I love this place and my Mercedes! More