
Mercedes-Benz of Scarborough
Scarborough, ME
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Dick meranowas awesome went above and beyond to locate my van rare to find today in commitment to Customers and is honest and deligent great experience van rare to find today in commitment to Customers and is honest and deligent great experience More
Mohamed Fakory in service you can trust. I would use him again. But, The reason that I can’t 100% recommend them is that they have tried to charge us for parts and service that were under warranty still. again. But, The reason that I can’t 100% recommend them is that they have tried to charge us for parts and service that were under warranty still. This occurred when Mohammed not involved, it should be noted. He has regained some of our trust in Prime Benz. More
Excellent diagnosis and service...Good follow up on repairs and rapid delivery of the vehicle back to us. Understandable explanation of what repairs were necessary repairs and rapid delivery of the vehicle back to us. Understandable explanation of what repairs were necessary More
I had a great experience shopping from prime motor. Dick M. Have been terrific from online emails exchange to in person interaction. Prime motor was also very upfront with the cost and fee for the car. I hi M. Have been terrific from online emails exchange to in person interaction. Prime motor was also very upfront with the cost and fee for the car. I highly recommend anyone who is need for a car and want a stress free experience to shop with prime motor and just ask for Dick, im sure he will be able to help you find a vehicle that works best for you! More
Excellent customer service, effective communication, a courteous staff, skilled technicians and the availability of a loaner made this a great experience. And extended hours for pickup are important for t courteous staff, skilled technicians and the availability of a loaner made this a great experience. And extended hours for pickup are important for those of us who work regular hours. More
While on vacation in Maine, we had service issues with the air suspension on our Airstream Interstate. Prime in Scarborough was wonderful to work with,managed to squeeze our unit in their busy schedule an the air suspension on our Airstream Interstate. Prime in Scarborough was wonderful to work with,managed to squeeze our unit in their busy schedule and even kept power to the fridge More
Snow Tires Very fortunate that Prime Motors stores my tire set in their storage for a small fee. It is a quick and smooth process to bring in my car at my conven Very fortunate that Prime Motors stores my tire set in their storage for a small fee. It is a quick and smooth process to bring in my car at my convenience and change my seasonal tires to snow tires under 3 hours and not have to worry about storage/installation. The front desk Debbie is very friendly and kind. Nick, my service partner ensures I am well taken care of before, during and after the task. Thank you More
From the moment I opened my car door I was treated as an important customer. The waiting room is clean and well appointed with munchies etc. Mohammed was pleasant and efficient from start to finish! A g important customer. The waiting room is clean and well appointed with munchies etc. Mohammed was pleasant and efficient from start to finish! A great experience More
Very friendly, very accomodating Took my Smart car in for warranty service. Very friendly and helpful. Gave me loaner that was in excellent condition. Kept me informed. Great servic Took my Smart car in for warranty service. Very friendly and helpful. Gave me loaner that was in excellent condition. Kept me informed. Great service. More