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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
897 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 897 reviews

December 29, 2019

Dick meranowas awesome went above and beyond to locate my van rare to find today in commitment to Customers and is honest and deligent great experience More

by nick
Recommend Dealer
Yes
Employees Worked With
Dick morano
Dec 30, 2019 -

Mercedes-Benz of Scarborough responded

Hi Nick - For you to say that Dick went "above and beyond" to help you makes our day! Thank you so much for sharing this feedback. We hope you absolutely love your new van! - Prime Motor Cars team

December 24, 2019

Mohamed Fakory in service you can trust. I would use him again. But, The reason that I can’t 100% recommend them is that they have tried to charge us for parts and service that were under warranty still. More

by Kevin K
Recommend Dealer
Yes
Employees Worked With
Mohamed Fakory
Dec 24, 2019 -

Mercedes-Benz of Scarborough responded

Hi Kevin - While I'm glad that Mohamed could help make things right here, I'm concerned by the rest of your review. We would never intentionally mischarge our customers. Would you consider giving me a call so I can address this? Thank you, Brandi Lawler - Service Director - 207-510-2268

December 19, 2019

Tony made my experience AMAZING!!! I will be keeping my business there thanks to Tony. I loved how he didn't pressure me just listened 😊 More

by Wareham.celeste
Recommend Dealer
Yes
Employees Worked With
Tony Dragoni
Dec 19, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for the 5-star review! We are so pleased to hear that you enjoyed working with Tony. We will be sure to let him know that you appreciate him! All of us here at Prime Motor Cars are looking forward to seeing you again!

December 17, 2019

Excellent diagnosis and service...Good follow up on repairs and rapid delivery of the vehicle back to us. Understandable explanation of what repairs were necessary More

by Mlc85ou
Recommend Dealer
Yes
Employees Worked With
Thomas
Dec 17, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for trusting us with your vehicle! We are happy to hear that your repairs were completed in a timely manner. We truly appreciate you reviewing us and rating Prime Motor Cars five stars.

December 13, 2019

I had a great experience shopping from prime motor. Dick M. Have been terrific from online emails exchange to in person interaction. Prime motor was also very upfront with the cost and fee for the car. I hi More

by Jp227
Recommend Dealer
Yes
Employees Worked With
Dick Mariano
Dec 13, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for the 5 star review! We are so pleased to hear that you enjoyed working with us here at Prime Motor Cars. Dick is definitely a fantastic member of our team, and we will be sure to let him know that you appreciate him. We hope to see you again!

December 12, 2019

Excellent customer service, effective communication, a courteous staff, skilled technicians and the availability of a loaner made this a great experience. And extended hours for pickup are important for t More

by dieseldog
Recommend Dealer
Yes
Employees Worked With
Nick Dargie, service writer
Dec 13, 2019 -

Mercedes-Benz of Scarborough responded

There are so many compliments in your review which we love! It's wonderful to know that we're a convenient option for your auto service needs. Thank you so much! - Prime Motor Cars team

December 10, 2019

While on vacation in Maine, we had service issues with the air suspension on our Airstream Interstate. Prime in Scarborough was wonderful to work with,managed to squeeze our unit in their busy schedule an More

by Dosno
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Dec 11, 2019 -

Mercedes-Benz of Scarborough responded

It was our pleasure to assist you! Thanks so much for taking time to share your experience so that others will know what it's like to be our guest. If you're ever back in the area, we'd love to see you at Prime Motor Cars.

December 09, 2019

Snow Tires Very fortunate that Prime Motors stores my tire set in their storage for a small fee. It is a quick and smooth process to bring in my car at my conven More

by gmea.chaston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Debbie
Dec 09, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for the review! We couldn't be more grateful to have you as a regular customer here at Prime Motor Cars. Debbie and Nick are both great, and we will be sure to let them know that you mentioned them. We are looking forward to seeing you again!

December 05, 2019

From the moment I opened my car door I was treated as an important customer. The waiting room is clean and well appointed with munchies etc. Mohammed was pleasant and efficient from start to finish! A g More

by sprucehurricane
Recommend Dealer
Yes
Employees Worked With
Mohammed
Dec 06, 2019 -

Mercedes-Benz of Scarborough responded

We love to hear that from start to finish you had a five-star experience with us at Prime Motor Cars! Thank you for the compliments of Mohammed and our facilities. We look forward to your next visit.

December 02, 2019

Very friendly, very accomodating Took my Smart car in for warranty service. Very friendly and helpful. Gave me loaner that was in excellent condition. Kept me informed. Great servic More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 03, 2019 -

Mercedes-Benz of Scarborough responded

Linda - Thank you so much for posting about your recent visit to Prime Motor Cars! We are happy to hear that you are satisfied with our service. Have a great day!

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