Mercedes-Benz of Scarborough

Professional but felt like family! Obviously very busy but well organized and warm. Mike P, Bruce and Rob were really nice and helpful without pushing to sell us anything. The car was Obviously very busy but well organized and warm. Mike P, Bruce and Rob were really nice and helpful without pushing to sell us anything. The car was treated and prepared incredibly fast! Even the pile of paperwork was efficiently dealt with. More

Door gasket replacement Nice experience is normal. Replaced a door gasket. Easy ordering. Showed up had it fixed and gone in 90 minutes. Car washed and chocolate croissant f Nice experience is normal. Replaced a door gasket. Easy ordering. Showed up had it fixed and gone in 90 minutes. Car washed and chocolate croissant for me. Very courteous folks at this dealership too More

Highly recommended Multiple cars bought at this dealership, will continue to buy Mercedes cars from them, I would recommend without hesitation, excellent customer servic Multiple cars bought at this dealership, will continue to buy Mercedes cars from them, I would recommend without hesitation, excellent customer service and communication each time. More

Excellent service almost worth the price The staff was friendly, efficient and knowledgeable. All service was performed expertly, and the price came in slightly under the estimate. All repor The staff was friendly, efficient and knowledgeable. All service was performed expertly, and the price came in slightly under the estimate. All reported issues were taken seriously, including gear whine, which was diagnosed as a bad pinion gear in the rear axle. More

Dealership It was a very nice place very friendly and accommodating I was very impressed with the set up and felt very comfortable dealing With the dealership It was a very nice place very friendly and accommodating I was very impressed with the set up and felt very comfortable dealing With the dealership More

Good experience Really good experience roger did a great job liked everything car goes great and it was a beautiful day on Tuesday. Jamy signing out thank you Really good experience roger did a great job liked everything car goes great and it was a beautiful day on Tuesday. Jamy signing out thank you More

Service to replace bulb Over the last 10 years Prime has always been reliable for efficient check in and courteous service. Waiting room is comfortable with good refreshments Over the last 10 years Prime has always been reliable for efficient check in and courteous service. Waiting room is comfortable with good refreshments. If I need a loaner they are very accommodating. More

Overpriced as usual Was promised the $169 diagnostic fee back if went with service, of course didn’t get it. Please help me get it back. Left message for Tom to call Was promised the $169 diagnostic fee back if went with service, of course didn’t get it. Please help me get it back. Left message for Tom to call back to discuss. Also was quoted price for work done and once again when job was done price came back much more. This is common for this service team. Left message for Tom to discuss and hope to hear back today. More

Beautiful job of detailing my E350 convertible Excellent job on my detailing. My only complaint is that since Elizabeth left I feel like I am bouncing around with Service reps—at least four. Rating Excellent job on my detailing. My only complaint is that since Elizabeth left I feel like I am bouncing around with Service reps—at least four. Rating would be a 5 if I had an Elizabeth replacement. More

You feel like family! I just love the personal care and attention I get at Prime Mercedes. This is my second car purchase, and I look forward to continuing our awesome rela I just love the personal care and attention I get at Prime Mercedes. This is my second car purchase, and I look forward to continuing our awesome relationship. More